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How to Fix SCCM 1511 vNext TP4 Application Package Download Issue

I installed newest version of SCCM/ConfigMgr 1511 Technical Preview version 4. Microsoft announced that this is the last version of preview before SCCM/ConfigMgr 1511 production release. I been testing the previous versions of SCCM/ConfigMgr vNext TP versions. In SCCM TP version 4, the CM client (5.00.8325.1000) was not able download the application package. Initially, the sccm client was not able to get into approved state that was because of firewall application on SCCM/ConfigMgr vNext TP 4 server. I disabled the Firewall on SCCM Server and client and the approval issue got resolved. However this didn’t help to resolve the download package issue in the client side. CAS.log and DataTransferService.log gave me more details about the client download issues.

In case you want to download SCCM vNext TP4 use the following link here.

SCCM-ConfigMgr TP4-1511-New Software Center-15

Following are the snippets of CAS and DataTransferService log files…The main error was Error sending DAV request. HTTP code 401, status ‘Unauthorized’. It was mostly because of authentication failure in the IIS.

CAS.log

<![LOG[Download failed for content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1 under context System, error 0x80070005]LOG]!><time="16:28:23.482-330" date="11-22-2015" component="ContentAccess" context="" type="2" thread="464" file="contentaccessservice.cpp:2485">
<![LOG[Download failed for download request {62D0C151-A52E-4AA7-8E7D-2B76EB73D64A}]LOG]!><time="16:28:23.482-330" date="11-22-2015" component="ContentAccess" context="" type="2" thread="464" file="downloadcontentrequest.cpp:1155">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistDownloadFailedEvent
{
 ClientID = "GUID:B703ABEE-82F9-4BBA-BCE3-79C71FD9D1FD";
 DateTime = "20151122105823.491000+000";
 MachineName = "WINDOWS101511";
 PackageId = "Content_c3f5721f-b45a-4e13-aa75-899826a4f98b";
 PackageName = "Content_c3f5721f-b45a-4e13-aa75-899826a4f98b";
 PackageVersion = "1";
 ProcessID = 4416;
 SiteCode = "P12";
 ThreadID = 464;
};
]LOG]!><time="16:28:23.506-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="464" file="event.cpp:717">
<![LOG[Successfully raised Download Failed event.]LOG]!><time="16:28:23.522-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="464" file="downloadmanager.cpp:1064">
<![LOG[Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\3.BCWork with Error 0x00000002.]LOG]!><time="16:28:23.523-330" date="11-22-2015" component="ContentAccess" context="" type="3" thread="464" file="delpath.cpp:22">
<![LOG[Releasing content request {62D0C151-A52E-4AA7-8E7D-2B76EB73D64A}]LOG]!><time="16:28:24.011-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="4868" file="contentaccessservice.cpp:1861">
<![LOG[Requesting locations synchronously for content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1 with priority Foreground]LOG]!><time="16:33:52.521-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="2412" file="contentaccessservice.cpp:1317">

DataTransferService.log

<![LOG[Raising event:instance of CCM_CcmHttp_Status
{
 ClientID = "GUID:B703ABEE-82F9-4BBA-BCE3-79C71FD9D1FD";
 DateTime = "20151122105823.190000+000";
 HostName = "ACNCMSQL.nair.com";
 HRESULT = "0x87d0027e";
 ProcessID = 4416;
 StatusCode = 401;
 ThreadID = 464;
};
]LOG]!><time="16:28:23.191-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="464" file="event.cpp:717">
<![LOG[Successfully queued event on HTTP/HTTPS failure for server 'ACNCMSQL.nair.com'.]LOG]!><time="16:28:23.213-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="464" file="ccmhttperror.cpp:357">
<![LOG[Error sending DAV request. HTTP code 401, status 'Unauthorized']LOG]!><time="16:28:23.213-330" date="11-22-2015" component="DataTransferService" context="" type="3" thread="464" file="util.cpp:703">
<![LOG[GetDirectoryList_HTTP('http://ACNCMSQL.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1') failed with code 0x80070005.]LOG]!><time="16:28:23.213-330" date="11-22-2015" component="DataTransferService" context="" type="3" thread="464" file="util.cpp:770">
<![LOG[Job {0BC88479-B2D6-403C-8567-604E59B456B1} impersonating Network Access Account.]LOG]!><time="16:28:23.307-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="464" file="netaccessaccount.cpp:666">
<![LOG[[CCMHTTP] ERROR: URL=http://ACNCMSQL.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1, Port=80, Options=224, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE]LOG]!><time="16:28:23.392-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="464" file="ccmhttperror.cpp:291">
<![LOG[Raising event:instance of CCM_CcmHttp_Status
{
 ClientID = "GUID:B703ABEE-82F9-4BBA-BCE3-79C71FD9D1FD";
 DateTime = "20151122105823.406000+000";
 HostName = "ACNCMSQL.nair.com";
 HRESULT = "0x87d0027e";
 ProcessID = 4416;
 StatusCode = 401;
 ThreadID = 464;
};
]LOG]!><time="16:28:23.406-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="464" file="event.cpp:717">

As mentioned above this error is something related to IIS. I checked the IIS authentication related setting for the following website http://ACNCMSQL.nair.com:80/SMS_DP_SMSPKG$/. It seems, IIS anonymous authentication is in disabled state by default. SCCM-ConfigMgr TP4-1511-New Software Center-12

I changed the Anonymous Authentication settings to Enabled for Default Web site SMS_DP_SMSPKG$.  

SCCM-ConfigMgr TP4-1511-New Software Center-13

The IIS anonymous authentication settings change worked well for me. The application got downloaded and installation was successful.  CAS.log and DataTransferService.log entries for the reference.

SCCM-ConfigMgr TP4-1511-New Software Center-14

CAS.log
<![LOG[Submitted CTM job {1F7E192B-6EA0-426D-9AB8-BECE18D3FCF6} to download Content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1 under context System]LOG]!><time="16:33:52.972-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="2412" file="downloadmanager.cpp:611">
<![LOG[Successfully created download  request {F55C6326-5275-411F-9EC3-8590C88A7AC0} for content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1]LOG]!><time="16:33:52.978-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="2412" file="downloadcontentrequest.cpp:832">
<![LOG[Download started for content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1]LOG]!><time="16:33:53.165-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="740" file="downloadmanager.cpp:1110">
<![LOG[Location update from CTM for content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1 and request {F55C6326-5275-411F-9EC3-8590C88A7AC0}]LOG]!><time="16:33:53.389-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="3984" file="downloadcontentrequest.cpp:1022">
<![LOG[   Download location found 0 - http://ACNCMSQL.nair.com/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1]LOG]!><time="16:33:53.389-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="3984" file="downloadcontentrequest.cpp:1033">
<![LOG[   Download request only, ignoring location update]LOG]!><time="16:33:53.389-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="3984" file="downloadcontentrequest.cpp:1039">
<![LOG[Download completed for content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1 under context System]LOG]!><time="16:33:55.130-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="740" file="contentaccessservice.cpp:1937">
<![LOG[Computed hash: 79CE1ED025829E28582C131C527EB52597E7C1C944B01893CD8DD16A3F80346E]LOG]!><time="16:33:55.819-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="740" file="newhashdir.cpp:817">
<![LOG[Hash verification succeeded for content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1 downloaded under context System]LOG]!><time="16:33:55.819-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="740" file="contentaccessservice.cpp:2288">
<![LOG[Saved Content ID Mapping Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1, C:\Windows\ccmcache\4]LOG]!><time="16:33:55.832-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="740" file="cachedcontentinfo.cpp:188">
<![LOG[CacheManager: ADD new cache entry for id:Content_c3f5721f-b45a-4e13-aa75-899826a4f98b Version : 1 Size : 59719K RefCount:1 LastRef Minutes : 0 State : ACTIVE PinDuration : 0 Location : C:\Windows\ccmcache\4]LOG]!><time="16:33:55.843-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="740" file="cachemanager.cpp:787">
<![LOG[Download succeeded for download request {F55C6326-5275-411F-9EC3-8590C88A7AC0}]LOG]!><time="16:33:55.843-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="740" file="downloadcontentrequest.cpp:1102">
<![LOG[Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\4.BCWork with Error 0x00000002.]LOG]!><time="16:33:55.848-330" date="11-22-2015" component="ContentAccess" context="" type="3" thread="740" file="delpath.cpp:22">
<![LOG[Saved Content ID Mapping Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1, C:\Windows\ccmcache\4]LOG]!><time="16:33:56.019-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="3040" file="cachedcontentinfo.cpp:188">
<![LOG[CacheManager: SetCachedContentInUseFlag no change. Value : false]LOG]!><time="16:34:36.024-330" date="11-22-2015" component="ContentAccess" context="" type="2" thread="5044" file="cachemanager.cpp:2387">
<![LOG[Releasing content request {F55C6326-5275-411F-9EC3-8590C88A7AC0}]LOG]!><time="16:34:36.381-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="3984" file="contentaccessservice.cpp:1861">
<![LOG[CacheManager: All references to cached Content Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1 have been removed, content is tombstoned and may be removed during future grooming operations.]LOG]!><time="16:34:36.381-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="3984" file="cachemanager.cpp:832">
<![LOG[Saved Content ID Mapping Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1, C:\Windows\ccmcache\4]LOG]!><time="16:34:36.387-330" date="11-22-2015" component="ContentAccess" context="" type="1" thread="3984" file="cachedcontentinfo.cpp:188">

DataTransferService.log

<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} created to download from 'http://ACNCMSQL.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1' to 'C:\Windows\ccmcache\4'.]LOG]!><time="16:33:53.426-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="2412" file="datatransferservice.cpp:200">
<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} in state 'DownloadingManifest'.]LOG]!><time="16:33:53.427-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3984" file="dtsjob.h:176">
<![LOG[Raising event:instance of CCM_CcmHttp_Status
{
 ClientID = "GUID:B703ABEE-82F9-4BBA-BCE3-79C71FD9D1FD";
 DateTime = "20151122110353.538000+000";
 HostName = "ACNCMSQL.nair.com";
 HRESULT = "0x00000000";
 ProcessID = 4416;
 StatusCode = 0;
 ThreadID = 3040;
};
]LOG]!><time="16:33:53.538-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="event.cpp:717">
<![LOG[UpdateURLWithTransportSettings(): OLD URL - http://acncmsql.nair.com/SMS_DP_SMSPKG$/sccm?/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/]LOG]!><time="16:33:53.554-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3196">
<![LOG[UpdateURLWithTransportSettings(): NEW URL - http://acncmsql.nair.com:80/SMS_DP_SMSPKG$/sccm?/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/]LOG]!><time="16:33:53.554-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3208">
<![LOG[UpdateURLWithTransportSettings(): OLD URL - http://acncmsql.nair.com/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/FirefoxESR-24.6.0-ach.msi]LOG]!><time="16:33:53.556-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3196">
<![LOG[UpdateURLWithTransportSettings(): NEW URL - http://acncmsql.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/FirefoxESR-24.6.0-ach.msi]LOG]!><time="16:33:53.556-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3208">
<![LOG[UpdateURLWithTransportSettings(): OLD URL - http://acncmsql.nair.com/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/MBCASetup64.msi]LOG]!><time="16:33:53.556-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3196">
<![LOG[UpdateURLWithTransportSettings(): NEW URL - http://acncmsql.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/MBCASetup64.msi]LOG]!><time="16:33:53.556-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3208">
<![LOG[UpdateURLWithTransportSettings(): OLD URL - http://acncmsql.nair.com/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/Mplus Version 7.2 Demo (64-bit).msi]LOG]!><time="16:33:53.556-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3196">
<![LOG[UpdateURLWithTransportSettings(): NEW URL - http://acncmsql.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/Mplus Version 7.2 Demo (64-bit).msi]LOG]!><time="16:33:53.556-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3208">
<![LOG[UpdateURLWithTransportSettings(): OLD URL - http://acncmsql.nair.com/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/RDCMan.msi]LOG]!><time="16:33:53.556-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3196">
<![LOG[UpdateURLWithTransportSettings(): NEW URL - http://acncmsql.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/RDCMan.msi]LOG]!><time="16:33:53.557-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3208">
<![LOG[UpdateURLWithTransportSettings(): OLD URL - http://acncmsql.nair.com/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/SCCM2007-SP2-KB977384-ICP2.msi]LOG]!><time="16:33:53.557-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3196">
<![LOG[UpdateURLWithTransportSettings(): NEW URL - http://acncmsql.nair.com:80/SMS_DP_SMSPKG$/Content_c3f5721f-b45a-4e13-aa75-899826a4f98b.1/sccm?/SCCM2007-SP2-KB977384-ICP2.msi]LOG]!><time="16:33:53.557-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="ccmutillib.cpp:3208">
<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} in state 'RetrievedManifest'.]LOG]!><time="16:33:53.579-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="dtsjob.h:176">
<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} in state 'PendingDownload'.]LOG]!><time="16:33:53.581-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="5044" file="dtsjob.h:176">
<![LOG[DTSFlag is 0x0000050e]LOG]!><time="16:33:53.607-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="bitshelper.cpp:375">
<![LOG[Exclude file list: ]LOG]!><time="16:33:53.607-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="bitshelper.cpp:387">
<![LOG[Using branch cache option]LOG]!><time="16:33:53.627-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="bitshelper.cpp:407">
<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} in state 'DownloadingData'.]LOG]!><time="16:33:53.812-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="dtsjob.h:176">
<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} in state 'RetrievedData'.]LOG]!><time="16:33:55.091-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="740" file="dtsjob.h:176">
<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} successfully completed download.]LOG]!><time="16:33:55.092-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="740" file="dtsjob.cpp:3464">
<![LOG[DTSJob {208AE904-1643-4154-99A0-1CD5FC1FBA11} in state 'NotifiedComplete'.]LOG]!><time="16:33:55.100-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="dtsjob.h:176">
<![LOG[DTS job {208AE904-1643-4154-99A0-1CD5FC1FBA11} has completed: Status : SUCCESS,
 Start time : 11/22/2015 16:33:53,
 Completion time : 11/22/2015 16:33:55,
 Elapsed time : 1 seconds]LOG]!><time="16:33:55.101-330" date="11-22-2015" component="DataTransferService" context="" type="1" thread="3040" file="util.cpp:2691">

About Author 

Anoop is Microsoft MVP and Veeam Vanguard ! He is a Solution Architect on enterprise client management with more than 13 years of experience (calculation done on the year 2014) in IT. He is Blogger, Speaker and Local User Group Community leader. His main focus is on Device Management technologies like SCCM 2012,Current Branch, Intune. He writes about the technologies like SCCM, SCOM, Windows 10, Azure AD, Microsoft Intune, RMS, Hyper-V etc...

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Posted in: ConfigMgr (SCCM), SCCM 2016

One Comment

  1. Nazir says:

    Though i think i have a differnt issue..still i’m posting it here to seek some help..

    I followed below steps as suggested by a forum to deploy a hotfix on windows 7 machines

    1. Create a task sequence
    2. Instead of adding Install Software, Add Run Command Line
    3. Type the commnand e.g “wusa.exe Windows6.1- Windows6.1-KB3050265-x86.msu /quiet /norestart”
    4. select the package you created (making sure package status is “Installed” on your DP)
    5. In the options tab select Continue on error, and MAKE SURE “0 3010” is entered into the Success codes, as this will result in RebootRequired exit code 3010 being a success and the TS will continue
    6. Advertise the TS to your collection

    So far it is completed on just Three machines and for rest of the machines it says status as “in Progress”. it is being two days..
    However it seem most of the machines have recieved this patch but SCCM status doesn’t change at all..

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