Download the tool and documentation from Microsoft Connect here. (if the link is not working for you? look at the bottom of the post)
- Create a bundle of all of the relevant log files on your Configuration Manager client, which you can send to support personnel.
- View log files, certificates, client policies, and more.
More details and a deep dive into all the features of ConfigMgr 2012 Support Center Viewer Version 5.0.7958.1000 via Michael Bertuit here.
When you have download issues? Page NOT on found on Microsoft Connect page ;
Are you logged into Microsoft Connect ?Try to login via http://connect.microsoft.com/?lc=1033
The user who logged should part of Configuration Manager ConfigMgr Open Beta Program under https://connect.microsoft.com/directory/ to download the tool mentioned above.