Multiple Identity Support for Intune MAM Policies

Key Takeaways:

• Intune added support for multiple managed accounts (MMA)
• General Availability (GA) for iOS in December 2023
• Expanded rollout in 2026 with broader app support
• Employees accessing multiple organisational accounts on one device

Let’s look into Multiple Identity Support for Intune MAM Policies. Intune Support for Multiple Outlook MAM Accounts is officially part of the Microsoft Intune roadmap. Microsoft plans to release the Multiple MAM accounts support feature by July 2023 in preview.

Multiple Identity Support for Intune MAM Policies

Microsoft has completed the general availability of Multiple Managed Accounts for Intune MAM across Outlook, Teams, and Edge mobile apps. Users can now securely sign in with multiple work accounts (from different tenants) within the same app, each governed by its own App Protection Policy (APP).

• Microsoft Teams App Protection on Apple Vision Pro in Intune MAM Policies
• New MAM Security Rules in Microsoft Intune Impact Outlook and Teams Access
• Intune create Conditional Access Policies for Windows MAM Devices

Intune App Protection Policies

Intune app protection policies are also known as Mobile Application Management (MAM) policies. What are MAM policies? Apps that are incorporated with Intune App protection policies code using Intune SDK, App wrapping tools for iOS or Android.

Protection of Core app settings – Copy & Paste, Encryption, DLP, CA without managing the Device
Protection of Advanced App Configuration Settings – Customise app behavior, Save as Location Control, disable multi-identity, etc.

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• Partner productivity apps – Zoom for Intune, ServiceNow Agent – Intune, etc
• Partner UEM apps – coexistence between apps that support Intune App Protection Policies and partner unified endpoint management (UEM) solutions. Examples: Workspace ONE Send and Citrix ShareFile for Intune.

You can check out the Intune application-supported scenarios in the YouTube video below. We have discussed Intune app protection policies also in that video.

Multiple Identity Support for Intune MAM Policies

Microsoft Intune: Multiple managed accounts are the new roadmap feature. This allows people to use a single device with multiple company accounts to access company information through specific Intune managed applications.

Microsoft has not shared much information (apart from the roadmap item) on supported scenarios with Microsoft Intune: Multiple managed accounts. Stay tuned: We will update the post whenever Microsoft releases more information.

Use Cases of Multiple Managed Accounts

There are many uses cases in multiple managed accounts. One of the important use case of multiple managed accounts is Employees accessing multiple organizational accounts on one device. The others are Consultants and MSPs managing multiple tenants and Shared mailbox/helpdesk scenarios.

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Author

Vidya. M. A – Experienced Intune Consultant and Technical Content Creator with 5+ years of hands-on experience in Microsoft Intune and community-driven technical blogging. Proven expertise in designing, deploying, and validating Intune policies, along with creating clear, step-by-step technical content for IT professionals. Recognised for contributing high-quality technical content, improving security compliance, and supporting community growth through consistent knowledge sharing.