Troubleshoot and Fix Intune iOS App Installation Error 0x87D12906

Let’s discuss Troubleshoot and Fix Intune iOS App Installation Error 0x87D12906. Apple users are facing an issue while installing the Applications. The App Installation process is interrupted and pauses or stops on Apple Devices. It affects the productivity.

Due to this issue, users got an error 0x87D12906, which is an Apple MDM Error. The App Installation command failed, that why users got error during Installation. When the Installation Command failed and device fails to execute it.

As you know, an MDM agent is software installed on Apple devices (like iPhones, iPads, and Macs) that allows an MDM solution to manage them. It’s the “receiver” of commands and policies from the MDM server. It also helps to handle app lifecycles.

Here, the Current scenarios discuss about the Apple MDM Agent returned that the installation command failed. In this blog post I would like to share information about Installation Error 0x87D12906. I will also share, Reasons and Fixes of this issue.

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Troubleshoot and Fix Intune iOS App Installation Error 0x87D12906 - Fig.1
Troubleshoot and Fix Intune iOS App Installation Error 0x87D12906 – Fig.1

Troubleshoot and Fix Intune iOS App Installation Error 0x87D12906

As mentioned above, users got an Installation Error like 0x87D12906. -2016335610 is the decimal error code of 0x87D12906. The error message is like App installation command failed. Retry app installation.

Reasons for Installation Error 0x87D1290

Reason for Installation Error 0x87D1290 is not specified. But as per the known information, we can assume it may be the common reasons behind this Error. The following table shows the Common reasons.

ReasonDetails
Device StateThe Device may locked during app deployment and low storage or Battery preventing installation
Network IssueUnstable or blocked connection to Apple or Intune Endpoints
App DeploymentExpired or Missing VPP token. App assigned incorrectly.
Troubleshoot and Fix Intune iOS App Installation Error 0x87D12906 – Table.1

Troubleshooting Steps for Error 0x87D1290

The exact reason for Error 0x87D1290 is still unknown. So the troubleshooting steps are also not exact. Any way some troubleshooting steps are provided here that are helpful for fixing the issue. The list below shows the steps.

  • Retry the Installation – The Installation can be retried because sometimes the issue is transient. Trigger a manual device sync from Intune and retry the app deployment.
  • Verify Network Connection – Check your Network Connection
  • Check Device State – Ensure the device is unlocked, Online, not in Lost Mode or Kiosk Mode, Has sufficient storage and battery.
Troubleshoot and Fix Intune iOS App Installation Error 0x87D12906 - Fig.2
How to Fix iOS App Installation Error 0x87D12906 in IntunTroubleshoot and Fix Intune iOS App Installation Error 0x87D12906e – Fig.2

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Author

Anoop C Nair has been Microsoft MVP for 10 consecutive years from 2015 onwards. He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is a Blogger, Speaker, and Local User Group Community leader. His primary focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM,  Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc.

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