Get Device Hardware Details from Intune MEM Portal

Let’s learn how you get device hardware details from Intune MEM Portal. Microsoft expanded device hardware inventory capabilities in Intune and added additional hardware properties to provide detailed information.

Hardware includes many details about the device, like the device ID, operating system and version, storage space, and more information. Hardware inventory is refreshed in the Intune service every 7 days, starting from the date of enrolment.

Starting with Intune Service Release 2207, Microsoft Intune now collects the Product Name attribute for iOS, iPadOS, and macOS so you can see your exact device model. This information can be used for understanding device replacement or OS version support.

You can view the hardware inventory data that Intune collects, Use the device hardware node to view detailed information about the hardware inventory that’s collected from client devices enrolled to Intune.

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Get Device Hardware Details from Intune MEM Portal

Intune provides the hardware details for the individual device in your tenant. The following steps help you to collect the hardware information specific to the device.

  • Sign in to the Microsoft Endpoint Manager admin center https://endpoint.microsoft.com/.
  • Choose Devices > All devices and select the device from the list. For Example, I selected the device CPC-jitesh53-DE.

Note: You can also select the Devices by choosing the By platform.

Select Device - Get Device Hardware Details from Intune MEM Portal 1
Select Device – Get Device Hardware Details from Intune MEM Portal 1

To view hardware details for the device, select Hardware in the Monitor section. Hardware includes more information about the enrolled device in Intune. You may see the option varies based on the platform whether it’s Windows, iOS/iPadOS, Android, macOS.

Click on Hardware - Get Device Hardware Details from Intune MEM Portal 2
Click on Hardware – Get Device Hardware Details from Intune MEM Portal 2

Device Hardware Information

System Information, allows its users to view full information about the device. Enrolling the device in Intune makes certain information available for you, such as device name and serial number, visible to IT administrators and support people.

  • Name – The name of the device.
  • Management name – The device’s serial number from the manufacturer.
  • Intune device ID – A GUID that uniquely identifies the device.
  • Serial number – The device’s serial number from the manufacturer.
  • Enrollment profile – Assigned profile to the device (For Example, Pre Provisioned Autopilot Devices)
  • UDID – The device’s Unique Device identifier.
  • Azure AD Device ID A GUID that uniquely identifies.
  • Apple Shared iPad – If Yes, the device is shared by more than one user.
System Information - Get Device Hardware Details from Intune MEM Portal 3
System Information – Get Device Hardware Details from Intune MEM Portal 3

Operating system, Here is how you can find which version of the operating system your device is running and the device specifications.

Operating system – The operating system used on the device.
Operating system version – The version of the operating system on the device.
Operating system language – The language set for the operating system on the device.
Operating system edition – The operating system edition.
Operating system SKU – Indicates the operating system Stock Keeping Unit (SKU).

Operating system - Get Device Hardware Details from Intune MEM Portal 4
Operating system – Get Device Hardware Details from Intune MEM Portal 4

Storage, In this section you will see the storage details of the device. If you have trouble installing an app, you can look at your storage size to find out if insufficient space is the cause.

Total storage space – The total storage space on the device (in gigabytes).
Free storage space – The unused storage space on the device (in gigabytes).
Total physical memory – How much RAM you have installed on your device.
Resident users – The number of users that use the device.

Storage - Get Device Hardware Details from Intune MEM Portal 5
Storage – Get Device Hardware Details from Intune MEM Portal 5

System enclosure Here, you can get the details of the device, and the organization can see the following information available. This would also be helpful when assisting with or troubleshooting device setup.

IMEI – The device’s International Mobile Equipment Identity.
MEID – The device’s mobile equipment identifier.
Manufacturer – The manufacturer of the device.
Model – The model of the device.
Process Architecture – X64 or X32 Bit.
Phone number – The phone number assigned to the device.
Product name – Shows the product name of the device, such as iPad8,12. Available for iOS/iPadOS and macOS devices.
Battery level – This shows your battery percentage on your phone.

System enclosure - Get Device Hardware Details from Intune MEM Portal 6
System enclosure – Get Device Hardware Details from Intune MEM Portal 6

Network details, In this section you will network information of the device connected to the network. If your organization requires devices to remain within a certain building, your device will identify the network where it’s connected.

Subscriber carrier – The device’s wireless carrier.
Cellular technology – The radio system used by the device.
WiFi MAC – The device’s MAC.
Ethernet MAC – The primary Ethernet MAC address for the device. For macOS devices with no ethernet, the device will report the Wi-Fi MAC address.
ICCID – The Integrated Circuit Card Identifier, a SIM card’s unique identification number.
Wi-Fi IPv4 address – The device’s IPv4 address.
Wi-Fi Subnet ID – The device’s subnet ID.
Wired IPv4 address – The device’s IPv4 address is connected to Ethernet.

Network details - Get Device Hardware Details from Intune MEM Portal 7
Network details – Get Device Hardware Details from Intune MEM Portal 7

Network service, In this section, you can review the date and time of the enrolled device and the contact time of the device with Intune MDM Services.

DetailDescriptionSupported Platforms
Enrolled dateThe date and time that the device was enrolled in Intune.Windows, iOS/iPadOS, Android
Last contactThe date and time that the device last connected to Intune.Windows, iOS/iPadOS, Android
Get Device Hardware Details from Intune MEM Portal

Conditional access is a set of policies and configurations that control which devices have access to various services and data sources. You can review the details for the devices as follows.

Activation lock bypass code – The activation lock.
Azure AD registered –If Yes, the device is registered with Azure Directory.
Compliance – The device’s compliance state.
EAS activated – If Yes, then the device is synchronized with an Exchange mailbox.
EAS activation ID – The device’s Exchange ActiveSync identifier.
EAS activation time –
‎Supervised – If Yes, administrators have enhanced control over the device.
Encrypted – If Yes, the data stored on the device is encrypted.
Jailbroken – Intune can’t guarantee that each significant location change results in a jailbreak detection check, as the check depends on a device’s network connection at the time.

Conditional access - Get Device Hardware Details from Intune MEM Portal 8
Conditional access – Get Device Hardware Details from Intune MEM Portal 8

Author

About Author – Jitesh, Microsoft MVP, has over five years of working experience in the IT Industry. He writes and shares his experiences related to Microsoft device management technologies and IT Infrastructure management. His primary focus is Windows 10 Deployment solution with Configuration Manager, Microsoft Deployment Toolkit (MDT), and Microsoft Intune.

2 thoughts on “Get Device Hardware Details from Intune MEM Portal”

  1. Is there any way to export the Product Name information so we can review device version without manually inspecting each individual record?

    Reply

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