Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide

Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide? How to upload and deploy MSI applications to Windows 10 machines with Intune via Azure console?  MSI application deployment could be one of the most used features in Intune (at least for a couple of years).

In this video post, we will see the step-by-step MSI application deployment (Intune LOB application deployment) process.

NOTE! – Do not include the msiexec command or arguments, such as /i or /x, as they are automatically used. For more information, see Command-Line Options. If the .MSI file needs additional command-line options, consider using Win32 app management.

Introduction – Intune MSI Application Deployment

This post is also an end-to-end guide to creating MSI applications in Intune via the Azure portal. I already blogged about MSI MDM deployment via the MDM channel in the following post, “How to Deploy MSI App to Intune MDM Using SCCM CB and Intune“. This will include:-

Patch My PC
  • Uploading the MSI LOB app to Intune
  • Deployment or Assignment options
  • End-User Experience on Windows 10 machine
  • How to Troubleshooting with event logs and Pending Sync
  • How to get application installation status messages back to Intune console

Upload MSI LOB application to Intune

Uploading the MSI LOB app to Intune is a very straightforward process. Login to Azure portal and navigate via Microsoft Intune -> Mobile Apps -> Apps -> + Add button and select app type as “Line-of-Business app”. Click on “App package file,” browse to the MSI source file location and click on the OK button, as you can see in the video here.

Intune LOB application deployment
Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide

You have to complete/fill the “App information” section before you can proceed with uploading the MSI to Intune. There are a couple of mandatory fields which you need to fill in. Command-line options are also available in this section. But, as per my experience, you can see in the video as well.

I have not used any silent switch for MSI, but by default, Intune/MDM on Windows 10 will install the app as silent (without any user interaction or input). Click on the ADD button to complete the MSI app creation process in Intune on the Azure portal.

Deployment or Assignment options of MSI Intune LOB application deployment

It would be best to wait until the application is successfully uploaded to Intune before you can create an assignment (or deployment). An assignment is a method that we use to deploy MSI applications to Windows 10 devices. You can deploy applications to Azure AD dynamic user groups or device groups. In this video/scenario, I used the AAD dynamic user group to target the MSI LOB apps. More details are available in the video here. There are different deployment types available in Intune.

Available – The user needs to go into the company portal and trigger the installation
Not applicable – Won’t get installed
Required – Forcefully get installed without any user interaction
Uninstall – Remove the application from the device
Available with or Without enrollment  – Mobile Application Management (MAM) without MDM enrollment scenarios.

Intune LOB application deployment Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide
Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide

End-User Experience on Windows 10 machine

Windows 10 machines will get the new application deployment policy once the assigned user is logged into that machine. What is the option to speed up the application deployment to the machines?  You need to sync with Intune services using the following method (manually).

You can go to “Settings – Access Work or School – Work or School Account – Info (click on this button)” and click on  Sync. This will initiate Windows 10 machine sync with Intune services, and after a successful sync, the machine will get the latest application policies.

How to Troubleshooting with event logs and Pending Sync

Unlike SCCM/ConfigMgr deployments, we don’t have log files to look at the application installation status via the MDM channel on Windows 10 machines. So, you need to rely on the Company portal for troubleshooting the MSI application troubleshooting.

As you can see in the following pic, the installation is waiting for “Pending Sync“. In this scenario, you can immediately initiate a manual sync to kick start the installation process, as I mentioned above.

Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide
Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide

Event logs – Windows Logs – Applications are where you can get the status of MSI application installation via MDM or Intune channel on to Windows 10 machine.

How to get application installation status messages back to Intune console

To get the installation status of the MSI LOB apps to Intune on the Azure portal, you need to sync your work or school accounts with Intune services. The installation status will be blank in Intune blade unless the device is not synced with Intune after installing the application on the Windows 10 machine.

Initiate the sync via “Settings – Access Work or School – Work or School Account – Info (click on this button)” and click on  Sync. Once the sync is completed successfully, you can try to check the Intune Device Install Status in Intune to check the status.

Intune LOB application deployment Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide
Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide

Reference:- 

  • How to add an app to Microsoft Intune – here
  • How to add Windows line-of-business (LOB) apps to Microsoft Intune – here

Author

Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is a blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. E writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc…

10 thoughts on “Intune MSI Application Deployment Video Guide Microsoft Endpoint Manager Step by Step Guide”

  1. Hi,
    There is a way to monitor installation status of LOB App deployed as ‘Required’ on the client machine? (not in intune azure portal)

    Reply
  2. is it possible to change the location where the LOB app is installed. currently my app is installed at C:/Program Files/XXX I want to change the location to C:/XXX

    Reply
    • Having the same question since it is not clarified in the docs if an updated LOB app will also automatically push the updated version to all clients which have the old one installed.

      Would be highly interested in a clean update process and options for LOB apps.

      Reply
      • I have seen that if you update the existing Intune application with the new MSI then the clients will automatically update the application to the next version (hoping the new MSI can handle the upgrade correctly)

  3. Will try and get back here if it worked or not. Unfortunately I removed the assignment but it kept the installed devices status so hopefully it will work.

    The only workaround I can think of right now is force removing all installed apps and then making the app available again which is a dirty approach I think but should do the job.

    Reply
  4. Just to clarify I am speaking about app which are available and not required to install. For apps which are required the update process is quiet easy and clear in my opinion.

    Reply

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