Hi, I am excited to share Microsoft’s new announcement: Microsoft Teams Introduces Super Resolution AI-Enhanced Video Quality. Microsoft Teams continues to grow to provide users with the best possible experience in virtual communication.
One of the latest improvements is the introduction of Super Resolution (SR) support for Teams, announced at Microsoft Ignite 2024. This feature is now available in public preview and will be generally available in March. Initially rolled out for Snapdragon X-based Copilot+ PCs, Super Resolution enhances video quality, especially under poor network conditions.
Poor network conditions can make video calls blurry and pixelated. Teams’ Super Resolution, powered by Copilot+ PC AI, solves this problem by improving video resolution. This method uses upscaling techniques to create much sharper and clearer videos.
Teams’ new Super Resolution feature significantly enhances online communication by using AI to deliver clearer, more detailed video, even in challenging network conditions. Now, in public preview, Super Resolution promises an advanced video call experience.

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What is the Difference Between Super-Resolution and High-Resolution?
The main purpose of Super-Resolution (SR) is to create a higher-resolution image from lower-resolution images. High-resolution images have more pixels, showing more details about the original scene.
Microsoft Teams Introduces Super Resolution AI-Enhanced Video Quality
Microsoft Teams uses the Super Resolution feature when low bandwidth affects video quality. It activates automatically for small videos and works best with severely degraded streams. Overall, the feature is more effective during serious bandwidth issues.
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Microsoft conducted a video quality assessment during a Teams call with two participants watching 360p videos at 720p size. The average quality rating improved by +0.6 CMOS (from -3 to +3), and 68% of participants preferred the super-resolution (SR) results.
Quality Assessment Measure | Value |
---|---|
Resolution of Source Videos | 360p |
Viewport Resolution | ~720p |
Average CMOS (Comparative Mean Opinion Score) Increase | +0.6 |
Rating Scale | -3 to +3 |
User Rating for (SR) results | 68% |
How it is Works?
The feature is usually on for devices plugged into a power supply, allowing better video quality without battery concerns. When using battery power, Super Resolution is turned off to save energy. Users can also manually disable it in the Video settings dialog.
Where is it Available?
Currently, Super Resolution is only available for the Teams Windows app on Snapdragon X-based Copilot+ PCs from various OEMs (Surface, Dell, HP, Asus, Acer, Samsung, and Lenovo). Microsoft plans to enhance the feature and extend support to other devices with capable NPUs, including Intel and AMD Copilot+ PCs. The goal is to make Super Resolution a standard feature for all users.
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Author
Anoop C Nair has been Microsoft MVP for 10 consecutive years from 2015 onwards. He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is a Blogger, Speaker, and Local User Group Community leader. His primary focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc.