Hi, Today we are discussing Microsoft Outlook Outage Worldwide Users Face Email Logins Blocked App Crashes Reported. Many users are concerned about this issue on their social media platforms. The fix
As you know, Outlook is a widely used application, and now, a significant bug is creating issues. The Outlook team confirmed this on Twitter. Emails are very beneficial for communication nowadays, but this bug blocks all email logins and causes app crashes.
This worldwide Outlook outage will affect workflows, and Microsoft has not officially announced a workaround. Recently, Microsoft Outlook users experienced this issue on the Desktop app, and many users are reporting that this happened not only on the Outlook app but also with Microsoft 365.
These types of Issues will happen for many reasons. According to the latest reports, these issues happened in European customers mainly and have not been solved this issue for many of the users. So today, in this post, we look at an overview of this issue and some workaround that may help you.
Table of Contents
What is a Bug
Bugs are crucial issues in any application or software. These bugs can cause problems in your applications, preventing them from running smoothly. Sometimes, these bugs need to be identified, which helps troubleshoot the issue, and a workaround will resolve them.
Microsoft Outlook Outage Worldwide Users Face Email Logins Blocked App Crashes Reported
As mentioned above, many users are raising concerns about Outlook’s Gone-down Bug Blocking Email Logins, which Causes App Crashes. Microsoft Outlook clarifies that this issue happens because of the high memory usage of the New Outlook desktop app.
- A user posted a screenshot on Outlook’s official social media page(X platform) expressing concern about memory usage.
- Outlook consumes around 19GB of RAM and 10% of CPU, which is very high for an Outlook application.
- Compared to other processes, it consumes less memory usage than Outlook
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Official Announcement Of Outlook Team
Outlook confirms that Microsoft identified this problem through service telemetry. They also analyze data from affected customers and reproduce the issue internally to develop a mitigation plan. They also confirm that the users must restart or refresh the Outlook app, which resolves the problem.
Note: According to the report, this issue has not been resolved for many users.
Workaround
We have some workaround suggestions for solving the issue. Maybe this will be helpful to you. According to Microsoft, the bug caused high system resource usage, slowing down the overall performance of the desktop Outlook.
May refresh or Restart may resolve the issue and again Log into your Email.
| No | Workaround |
|---|---|
| 1 | Restarting or refreshing Outlook will sometimes help you resolve the issue. |
| 2 | You can check the outlook is updated. Microsoft is always releasing updates to fix bugs. |
| 3 | Repair Outlook is another way of resolving the Issues. |
| 4 | Reinstall Outlook using the latest version. |
| 5 | Use the Web version of Outlook to avoid this issue. |
FIX
As per Microsoft, this issue was fixed on October 11, 2024. We have not heard back about any issues related to these topics after Microsoft confirmed the fix.
As per Microsoft, we’ve mitigated the incident After extended monitoring and addressing the lingering impact. If users are still experiencing impact, please refresh/restart your Outlook sessions. Further details can be found within the admin center under MO907654.
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Author
Anoop C Nair has been Microsoft MVP from 2015 onwards for 10 consecutive years! He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is also a Blogger, Speaker, and Local User Group Community leader. His primary focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc.