SCCM Admin Web Console SoftwareCentral Review Post 1

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SoftwareCentral Review

In this post, let’s learn some of the options to have the SCCM admin web console. I shall go-through the overview of SoftwareCentral SCCM admin web console features with a series of posts. This post is the first one in this series!

Why SoftwareCenter?

You know I’m a big fan of SCCM web consoles. I have done a couple of other reviews before. I felt SoftwareCentral is a matured product if I look from the SCCM functionality perspective.

More Details about ▶▶▶ https://www.softwarecentral.com/

NOTE! – SoftwareCentral Cloud is another progressive step towards the cloudification and mobile version of SoftwareCentral (I would love to see the PWA version of SoftwareCentral).

The following are some of the highlights of the SoftwareCenter. I will try to cover some of these in this series of blog posts.

  • A simple web-driven interface
  • Create custom security roles (personas)
  • Create Application Templates (tight integration with other packaging products)
  • Options to create Device Templates with variables
  • Enable Helpdesk and Supports to do common SCCM operations
  • Enable end-users to order software for their devices
  • Assist SCCM admins to standardize their daily operations
  • Make sure that the SCCM server is the owner of all important data (Designed as per Microsoft supported way)

Installation

Installing SoftwareCentral is easy peasy. You just need to follow the steps by step documentation provided by “Installing SoftwareCentral Overview.”

NOTE! – Make sure you have completed all the prerequisites documented in the chapter Prerequisites for SoftwareCentral“. As part of prerequisite the users, AD-groups, and databases.

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Custom Security Personas

You can create custom personas profiles (Security Roles) in SoftwareCentral. Select your role from the following personas:

  • SoftwareCentral Administrators
  • European Service Desk
  • Helpdesk
  • Onsite Support
  • Servicedesk
Security Roles - Personas - SoftwareCentral - SCCM Admin Web Console
Security Roles – Personas – SoftwareCentral – SCCM Admin Web Console

Administrator View SoftwareCentral

I feel 1) Devices and 2) Applications are the most favorite features set of SoftwareCentral. As you can see in the screenshot below, there are many other functionalities built-in to SoftwareCentral listed below:

  • Patches
  • Licenses
  • Settings
  • Logs
  • Etc…

NOTE! – You can customize the following buttons with SoftwareCentral Design HTA documentation.

Devices Applications Settings - SoftwareCentral - SCCM Admin Web Console
Devices Applications Settings – SoftwareCentral – SCCM Admin Web Console

Create New Computer Template

One of my favourite workload in this tool is creating new templates. You have many useful options to create templates with different requirements.

Computer Template - SoftwareCentral - SCCM Admin Web Console
Computer Template – SoftwareCentral – SCCM Admin Web Console

Application Templates

I felt the SCCM application template option (Settings button) available in SoftwareCentral make SCCM admins/application owners’ life more comfortable. Once the application template is agreed and defined, it’s a straightforward task for Level 1 or Level 2 teams to create SCCM applications!

With application templates, you can define all the main characteristics like:

  • Deployment Types (All the supported attributes)
  • Distribution Settings (Selection of DPs etc…)
  • Deployment Settings (Required/Available etc…)
Application Template - SoftwareCentral - SCCM Admin Web Console
Application Template – SoftwareCentral – SCCM Admin Web Console

SoftwareCentral Notifications!

Initially, I thought what is “this thing” popping up on the left side of the browser whenever I change something in the SoftwareCentral portal! After using the portal for a couple of days, I feel the notification is useful in many scenarios.

NOTE! – You can view all notifications from the LOG button. The logging options of this tool are useful.

Notification - SoftwareCentral - SCCM Admin Web Console
Notification – SoftwareCentral – SCCM Admin Web Console

Following are some of the other features:

  • Deployment Monitor
  • Notifications
  • Settings
  • Help.

Helpdesk Persona – SoftwareCentral

I love the default persona available with the Helpdesk security profile. I feel it’s far better to experience your helpdesk team.

  • Status
  • Software
  • Active Directory (AD)
  • Tools(Remote Control/Remote C$ access)
SCCM Admin Web Console SoftwareCentral Review Post 1 1

Dashboard

The dashboard options are useful, and a new section of the following dashboard is “Site Component Errors.”

SCCM Admin Web Console SoftwareCentral Review Post 1 2

Active Directory UI for Helpdesk

Most of the organizations have AD infra. The helpdesk wanted to have access to Active Directory to create/check AD user profile. And SoftwareCentral provides nice value add to helpdesk user experience with the following UI interface.

Other useful feature:

  • Reset Password
  • Etc…
SCCM Admin Web Console SoftwareCentral Review Post 1 3

Remote Control Options

There are some exciting remote control options with SoftwareCentral. I love the additional information which helpdesk technician can check about the devices/users.

  • SCCM Applications deployed to the device
  • SCCM App deployment status of that device
  • WMI health checks/Status
  • Ping Tests
  • etc…
Remote Control - SoftwareCentral - SCCM Admin Web Console
Remote Control – SoftwareCentral – SCCM Admin Web Console

Resources

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