ConfigMgr 2012 Client Upgrade from SP1 to R2 can Cause Reboot SCCM Endpoint Manager

ConfigMgr 2012 Client Upgrade from SP1 to R2 can Cause Reboot SCCM Endpoint Manager. Update: TechNet Library has been updated with the restart information. April 2014!

  • Clarified that the client prerequisite Microsoft Visual C++ 2010 Redistributable version 10.0.40219.1 might require a restart when it is installed on client computers. More details here.

One of my ConfigMgr community friends Harjit Dhaliwal experienced this issue while doing SCCM 2012 SP1 to R2 client upgrade. All credit to him for doing research and coming up with these findings!! I thought of sharing this because this would be a help for some others in the community. ConfigMgr 2012 Client Upgrade?

ConfigMgr 2012 Client Upgrade from SP1 to R2 can Cause Reboot

Also, be aware of the SCCM 2012 R2 upgrade checklist available SCCM 2012 SP1 to R2 Upgrade Checklist.

Patch My PC

End user’s systems were getting rebooted after ConfigMgr 2012 R2 client upgrade. This could be avoided using a proper maintenance window, especially the new maintenance window option in SCCM 2012 R2 dedicated for software updates. ConfigMgr 2012 Client Upgrade?

More details This unexpected reboot may happen only in the scenario which is explained below:-

What Triggered the forced reboot ?

Security Update for Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package (KB2565063). A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. ConfigMgr 2012 Client Upgrade?

1E Nomad

You can protect your computer by installing this update from Microsoft.  After you install this item, you may have to restart your computer.

How security patch installation got triggered suddenly after the ConfigMgr SCCM R2 client upgrade ?

Since, “Security Update for Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package (KB2565063)” was released/revised in March 2012 and the update is in a Software Update Group which is deployed in April 2012, the update has become mandatory and passed due for the systems that now need it due to the NEW CM 2012 R2 client prerequisite, and therefore the reboot requirement which some of our CM users have noticed.

Few  more details on NEW CM 2012 R2 client prerequisite

Microsoft Visual C++ 2010 Redist (version 10.0.40219.1) is now a prerequisite for the ConfigMgr 2012 R2 client (5.00.7958.1000) install, along with Microsoft Visual C++ 2005 Redist (8.0.6100).

You’ll find references to it in the ccmsetup.xml file located in c:\windows\ccmsetup.  Also, on the ComfigMgr server, you’ll find the prereq installers located in c:\Program Files\Microsoft Configuration Manager\Client\x64 or \x86 and the vcredist_x64.exe or vcredist_x86.exe is the 2010 redist.

The client prereq info located in the doc below is incorrect.

When you look at client prerequisites, it’s very clearly mentioned that .Net Framework 4.0 installation can trigger a reboot (When the .NET Framework 4 is installed on computers, a restart might be required to complete the installation) but this scenario is not explained over there.


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6 thoughts on “ConfigMgr 2012 Client Upgrade from SP1 to R2 can Cause Reboot SCCM Endpoint Manager”

  1. We had 53 of our Server 2003 servers reboot due to this. Make sure you pre-install the above prereqs before upgrade to R2 if you care about mass reboots. 🙂 In our environment, our DPs are also File/Print for our remote sites. Not a good surprise to have.

  2. Hello Anoop…. I’m really glad I saw your post before doing this exact upgrade. What I’m wondering is will the reboot be done without asking the user? I need to do that on 1000 servers so cannot do it event if the risk of reboot is really small…. I added the /skipprereq for .Net 4.0 since not all my servers have it.


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