Fix ConfigMgr 2010 Rollup Update Issue with Hotfix KB5001670 | SCCM

Let’s see how to Fix ConfigMgr 2010 Rollup Update issue with Hotfix KB5001670. Microsoft released another hotfix, KB5001670, for ConfigMgr 2010. This ConfigMgr 2010 Hotfix helps fix Endpoint Analytics-related issues Devices do not Report App Usage Data errors.

I have a post about the known issues of Configuration Manager 2010. More details available – SCCM 2010 Known Issues Bugs & Fixes. With the release of the 2010 rollup update KB4600089, most of those known issues are fixed.

Applicable?

Is this hotfix KB5001670 applicable to your environment? Do you need to install this update on your primary/ secondary servers? Is there any client update related to this KB?

Patch My PC

Well, there is a client update required for this KB article. And I recommend installing this KB if your SCCM environment meets the following criteria.

Fix ConfigMgr 2010 Rollup Update Issue with Hotfix KB5001670 | SCCM
Fix ConfigMgr 2010 Rollup Update Issue with Hotfix KB5001670 | SCCM

Have you completed the Tenant Attach process and installed the rollup update for 2010? If so, you might have already noticed an error resembling the following in the log file called SensorManagedProvider.log file on Windows 10 devices.

Other exception - Value was either too large or too small for an Int32.,    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   at System.Convert.ToInt32(String value, IFormatProvider provider)
   at Microsoft.ConfigurationManagement.SensorFramework.SrumUtilHelper.ImportCsvToDataTable[T](String filePath)

Update Hotfix KB5001670 on Primary Server

The installation of this update KB5001670 is straightforward as any other hotfix installation on a standalone primary server or CAS server. The child’s primary servers shall get automatically updated.

  • Launch the Configuration Manager Console.
  • Select the Administration tab.
  • Expand Overview -> Select Updates and Services.
  • The update Configuration Manager 2010 Hotfix KB5001670 is Ready to install stage.
  • Click on Install Update Pack.
  • Click Next.
Promote Pre-Production Client
Sample Picture – Fix ConfigMgr 2010 Rollup Update Issue with Hotfix KB5001670 | SCCM
  • Select Client Update Settings. More details about the pre-prod client testing option are given in the following post – SCCM Client Upgrade – Promote Pre-Production Client To Production (anoopcnair.com)I selected this option for LAB Upgrade without validating
  • Validate in pre-production collection
  • Click on Next.
  • Accept the license and click on Next to continue.
  • Check the Summary of the updated package installation
  • Click on Close to complete Configuration Manager Updates Wizard.

Recovery Secondary Site

You can install the KB5001670 on the secondary server using the following method.

  • To update a secondary site in the ConfigMgr console.
  • Click Administration, click Site Configuration, click Sites, click Recover Secondary Site
  • Then select the secondary site you want to upgrade.
  • The primary site then reinstalls that secondary site by using the updated files.
Secondary Server Recovery
SCCM Secondary Site Recovery Options – Fix ConfigMgr 2010 Rollup Update Issue with Hotfix KB5001670

Resources

Author

Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is a blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. E writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc…

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