How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune

How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune? This post is a quick one that will help you understand the process of removing a work profile from an Android device. So, if you are wondering how the work profiles have been created, you should read my previous post here.

The work profile is created when the Android for Work (A4W) supported device is enrolled in Intune environment, which is enabled to support A4W. There are more than two ways to remove the Work profile from Android devices. We will cover three of them in this post.

Video – Android for Work Un-enrollment

Android for Work Un-enrollment process experience has explained in the video here

How to Remove Work Profile from Intune Managed Android Devices

As per Google documentation following is the method to remove the work profile, but I won’t recommend this approach if your device has enrolled to Intune. On Android 5.0+ devices, you can delete your work profile in Settings > Accounts > Remove work profile. Touch Delete to confirm the removal of all apps and data within the work profile. 

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The first proper way to remove a work profile or unenroll a device is to go to Intune portal -> Devices and groups -> All devices – select the device that you want to remove or unenroll, then click on the “Remove Company Data” button that will initiate the un-enrollment process from Intune.

How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune
How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune

How to Remove Work Profile from Intune Managed Android Devices

Following is another option to remove the work profile or unenroll the Android device. You can also go to your user profile and choose the device you want to delete/remove from the following blade path from the Azure portal “Users and Groups – All users – Anoop Nair (username) – Devices – Device.”

As you can see in the following picture, click on the delete button to remove the device from Intune or to remove the work profile.

How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune
How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune

The second option to remove the work profile has to be initiated from the end-user device. The user has to initiate this process from Intune company portal application (more details about the company portal – read my previous post here).

Launch the company portal app from your Android device and tap on the tab called “My Devices” and select the user’s device. In the following picture, tap on the recycle bin button to remove the device’s work profile.

How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune
How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune

The Android device un-enrollment process will remove company data from your mobile; it will also remove the work profile created during A4W enrollment. It will also remove all the applications deployed through the work profile.

However, the company portal application will stay there on the device, as you can see in the above picture (#5). It won’t allow you to enroll the device again with the same instance of the company portal. If you want to re-enroll the Android device for Intune management, you need to uninstall the existing company portal and install it again.

Author

Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is a blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. E writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc…

1 thought on “How to Remove Work Profile from Intune Managed Android Devices | Endpoint Manager Intune”

  1. Hi,

    I installed MobileIron Go while in a company. Now, I moved out of it. How can I remove Work profile in Redmi 3S Prime so that MobileIron Go can be removed from my devie?

    Reply

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