Key Takeaways – Strength and Weekness of Microsoft Intune by Gartner for 2026
- According to Gartner’s 2026 review, Microsoft Intune is seen as a leading tool for managing devices.
- Strength and Weekness of Microsoft Intune by Gartner for 2026
- Microsoft Intune is a Leader in the Magic Quadrant for endpoint management.
- Microsoft Intune a Cloud-Based Endpoint Management
- Strengths of Microsoft Intune
- Cautions or Limitations of Microsoft Intune
Endpoint management tools are very important for managing and protecting employee devices such as laptops and mobiles. These tools also help employees work smoothly on their devices.
IT and operations leaders can use this research to decide where to invest in endpoint management solutions. Microsoft Intune is seen as a leader in the Gartner Magic Quadrant because it works very well with other Microsoft products and can manage many types of devices like computers, laptops, and mobile phones.
It supports different operating systems and can be used through the cloud, as well as in mixed setups where some systems are on-premises. Many organizations use Intune because it is reliable, follows strong security and compliance rules, and is regularly improved by Microsoft.
At the same time, Gartner points out that some users still want better speed and an easier experience when using the tool. By 2029, more than half of all organizations are expected to use autonomous endpoint management (AEM) features within advanced endpoint management and digital employee experience (DEX) tools. This is a big increase compared to only 15% in 2026, showing that more companies are moving toward automation in device management.
Table of Contents
Strength and Weekness of Microsoft Intune by Gartner for 2026
Microsoft is considered a top company, or a “Leader,” in Gartner’s Magic Quadrant for endpoint management tools. This is because it is widely used by companies around the world, can manage large numbers of devices and users, and works well with other Microsoft products like Microsoft 365.
- Its endpoint management tool, Intune, helps organizations manage, secure, and monitor devices such as computers, laptops, and mobile phones.
- Because of its popularity, scalability, and easy integration with Microsoft’s ecosystem, Intune is recognized as one of the leading solutions for keeping employee devices safe and well-managed.
- Free Intune Training 2025 for Device Management Admins
- Intune Exam MD 102 Study Guide Starter Kit – Microsoft Intune Certification
- Learn Intune Beginners Guide MDM MAM MIM
- Gartner Named Microsoft Endpoint Protection Platforms as a Leader in Cybersecurity Innovation 2024
Microsoft Intune a Cloud-Based Endpoint Management
Microsoft Intune is Microsoft’s cloud-based endpoint management tool, also known as MDM (Mobile Device Management) or MEM (Mobile Endpoint Management). It helps organizations manage, secure, and monitor all devices used by employees, including Windows PCs, macOS computers, iOS/iPadOS devices, Android devices and Linux.
Intune can be deployed in the cloud via SaaS hosted in any Azure location, or in on-premises/hybrid setups using Microsoft Configuration Manager, which is ideal for managing Windows 11 PCs and servers.
| Intune Features | Details |
|---|---|
| Prepackaged Windows Apps | Repository of apps for easy deployment (requires additional license) |
| Certification | FedRAMP High – suitable for government and regulated industries |
| Included Licensing | Intune Plan 1 comes with: Microsoft 365 Business Premium, A3/G3/E3 and higher bundles |
| Separate Purchase Options | Available via EMS bundles or standalone Intune SKUs |
| Future Updates | From Dec 4, 2025, select Intune Suite features included in Microsoft 365 E3 & E5 subscriptions |
- Intune Training Course 2023
- Learn Microsoft Intune, but Why? Get Rid of Initial Inertia
- What is Microsoft Unified Endpoint Management UEM?
Strengths of Microsoft Intune
Microsoft Intune is a top endpoint management tool, known for its popularity, global reach, and strong support. The Strengths of Microsoft Intune are listed below.
- Marketing Execution: Intune is the first choice for many Microsoft customers and is widely known. Microsoft shares product information and tutorials through multiple official channels. The HTMD Community website also contributes by publishing blogs and videos that provide hundreds of practical guides and helpful learning content.
- Operations: Microsoft has a large global team, enabling it to effectively support companies of all sizes across various industries and regions.
- Geographic Strategy: Microsoft offers local hosting in almost every region. It also has many security and compliance certifications, which help customers get faster service, local support, and meet regional data rules.
Cautions or Limitations of Microsoft Intune
While Microsoft Intune is a leading endpoint management tool, there are some areas where organizations may face challenges. These include sales approach, product performance, and user experience, which can affect how effectively the tool is adopted and used in different environments.
- Sales Strategy
- Microsoft usually sells Intune as part of Microsoft 365 bundles (like packages with other Microsoft tools). They don’t customize it for specific industries (like healthcare or finance) or regions. Because of this, some customers feel Intune doesn’t offer enough standalone value on its own.
- Product Performance:
- Some users experience delays or slowness in Intune. This can make tasks like:
- Generating reports
- Syncing policies
- Deploying apps
- Slower than expected, which can affect important management work.
- Some users experience delays or slowness in Intune. This can make tasks like:
- Customer Experience:
- Many users say Intune is hard to learn at first and can be tricky to troubleshoot when problems happen. Reporting features and device status visibility are limited, which sometimes leads to frustration.
Need Further Assistance or Have Technical Questions?
Join the LinkedIn Page and Telegram group to get the latest step-by-step guides and news updates. Join our Meetup Page to participate in User group meetings. Also, Join the WhatsApp Community to get the latest news on Microsoft Technologies. We are there on Reddit as well.