Azure AWS Beginners Guide for IT Professionals Azure IT Pros Azure Vs AWS

Azure AWS Beginners Guide for IT Professionals Azure IT Pros Azure Vs AWS. AWS and Azure are the most comprehensive cloud platforms. Recently, I have gone through a video that explains the fundamentals of Azure and AWS cloud platform.

If you are an AWS professional, then your knowledge of the AWS platform makes it easier for you to start your journey with Azure. The learning curve is not very huge. In this post, we will see how you can transfer the fundamental knowledge of the Amazon AWS platform to Microsoft Azure.

This post is based on the 5-minute comparison video by Matt McSpirit. He explains how your knowledge as an AWS Professional easily translates to Microsoft Azure. Get the critical differences between these two comprehensive cloud platforms in the 5 minutes video. This post is an Azure Beginners Guide for AWS Professionals.

Key Concepts of AWS and Azure

Fundamental differences of AWS and Azure are the concepts of subscriptions and accounts. In Azure account owner can delegate the task of managing subscription to application owners. This delegation is essential when the person is paying the bill not the person operating the technology. Also, imagine if you could run AWS services in your private Data Center? With Azure, you can deploy Azure services in your data center with Azure stack. Azure also supports first-party integration between your cloud and on-premises solutions.

Common Identity
Management and Security
Data Platform
Artificial Development

Like AWS, Azure Architecture gives you the flexibility to build solutions with Windows and Linux. AWS and Azure have vibrant market place of growing 3rd party echo system of apps and solutions.

Azure Beginners Guide for AWS Professionals - Azure AWS Beginners Guide for IT Professionals Azure IT Pros Azure Vs AWS
Azure AWS Beginners Guide for IT Professionals Azure IT Pros Azure Vs AWS

Three Pillars of Azure and AWS Cloud Platform 

Azure Beginners Guide for AWS Professionals is based on three main pillars of these cloud offering. There are three core services in AWS and Azure cloud platform. I will cover each component in this post as Matt explained in the above video.

Compute
Data Storage
Management

AWS Vs. Azure Compute Options

Virtual Machine Templates

Compute options are very similar to AWS and Azure. You can find the same range of on-demand virtual machines sizes in Azure and a similar variety of Amazon EC2 instances in AWS. There are some differences in Memory, CPU, and Storage options.

You can create AWS instances of virtual machines in AWS management console. You can create Azure VMs in Azure portal using APIs or Azure Command line inter-phase for Windows or Linux. Following are the variety of options I have captured for Azure Beginners Guide for AWS Professionals.

Azure Virtual Machine Offerings

Small Workloads (A, Av2, B, D, Dv2) 
General purpose (Dv3, N)
Storage workloads (L)
Database workload (Ev3)
Enterprise applications (M)
SAP HANA workloads (SAP)

AWS Virtual Machine Offerings

Accelerated Graphics (P2, G3)
Storage Optimized (I3, D2)
General purpose (T2, M4)
Compute Optimized (C4)
Memory Optimized (X1, R3 and R4)

Automatic Scalability Options

In both AWS and Azure, you can use Auto Scaling options to scale your application or service dynamically. This can be done without any downtime for most of the scenarios. In Azure, you can use virtual machine scale sets to add or remove VMs automatically based on the metrics and threshold you define. Where in AWS, AWS CloudFormation can be used to scale your application or services automatically.

Application Architecture

In Azure, you can use Azure Resource manager or ARM templates to define the architecture of your  application or service for the multi tiered workload. Again,  AWS CloudFormation templates can be used to architect your application or services.

Containers Options

Amazon has AWS Elastic (EC2) Container Service for containers. Azure has Azure Container Service (AKS) to provide you the container service options. Use a fully managed Kubernetes container orchestration service or choose other orchestrators. Azure supports both Linux and Windows containers. Azure also offers a range of orchestration options including Kubernetes, Mesosphere DC/OS, and Docker Swarm.

Serverless Options

AWS Lambda and AWS API Gateway (plus another services) are the solutions to build and deploy applications in AWS. In Azure, Azure Functions and another platform services are the solutions for Serverless platform. This also includes Azure Logic Apps to model and automate your process workflows visually. Other options for serverless in Azure are Azure Database as a Service and Azure Service Fabric Cluster.

Azure Beginners Guide for AWS Professionals

AWS Vs. Azure Data Storage Options

Persistent data storage is the heart of many applications. Azure and AWS offer a range of storage options. AWS Simple Storage Service (AWS S3) is the cloud storage solution in AWS. Where in Azure, you can use Azure Blob Storage as cloud storage solution for your application and services. Storage speed and performance are important to cover in Azure Beginners Guide for AWS Professionals.

In AWS, there is an option to have cold storage using AWS S3 Standard IA. And Amazon Glacier is archival cold storage in AWS. In Azure, this cold storage maps to Azure storage standard COLD (Access tier) and Azure Archival storage.

Database Options

Relational Database Options

Database options in AWS and Azure also similar. But there is the essential difference which IT Pros need to understand. Amazon offers a verity of AWS Relational Database (AWS RDS) options. In Azure, Azure Relational Database options are Azure SQL Databases, Azure DB for MySQL, and Azure DB for PostgreSQL.

Non Relational Database Options

Azure offers Cosmos DB (Azure Cosmos DB) to build non relational Database for your applications and services. Azure Cosmos DB provides additional features like SQL query, unstructured data, low latency, and Geo replication Where in AWS offers Amazon DynamoDB to have Fast and flexible non relational database service in the cloud.

Traditional Data Warehousing

Traditional Data Warehousing options are available for both AWS and Azure. Amazon AWS offers AWS Redshift database for traditional data warehousing requirements of your applications and services. Where in Azure offers you Azure SQL Data Warehouse solution to meet your application requirements. Similar to AWS Redshift, Azure SQL Date Warehouse is fast, fully managed, and petabyte scale data warehouse.

Big Data Offerings

Amazon and Azure offers Big data analysis offerings as part of their cloud services. AWS offers Amazon Elastic MapReduce (Amazon EMR) for big data analytics including Hadoop framework. Where in Azure offers Azure HDInsights as big data analytics options. HDInsight provides fully managed, full spectrum open-source analytics service for enterprises. There is an additional offer from Azure for Big Data, and that is Azure Data Lake Store. Azure Data Lake Store allows you to store massive unstructured or structured data sets which enables analysis of all your data from one place.

Azure Beginners Guide for AWS Professionals

AWS Vs Azure Management Options

Management is an important topic. Azure and AWS offer a variety of options to manage your cloud resources. In AWS, you can start with AWS management console. Azure provides management options through Azure management portal. Management options for both the platform are essential with Azure Beginners Guide for AWS Professionals.

Troubleshooting

Azure Cloud Shell is an interactive, browser-accessible shell for managing Azure resources.You can also use Azure Cloud Shell for custom troubleshooting. Azure Cloud Shell supports Bash Shell for Linux and PowerShell for Windows workloads. There are other varieties of options available including CloudWatch, CloudTrail, and X-Ray. There are lot other 3rd party solutions for AWS cloud management.

Monitoring

AWS and Azure offer different monitoring options. In AWS, you can use 3rd party analytics engine like Splunk. Azure’s build in monitoring options is log analytics, Azure application insights, etc.

Proactive Resource Optimization

Azure and AWS provide proactive resource optimization tools to help you. AWS comes with AWS Trusted Advisor Dashboard. Trusted Advisor helps you to observe best practices for the use of AWS by inspecting your AWS environment and provide proactive resource optimization. Whereas, Azure provides a complementary tool called Azure Advisor to provide proactive resource optimization for your Azure environment.

How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps MEM

How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps Microsoft Endpoint Manager. Intune troubleshooting made easy with the Azure portal. It’s recommended to start with the “Microsoft Intune – Help and support” page in the Intune portal whenever you face any issue with Intune.

In this post, we will see “How to start Troubleshooting Intune Policy Deployment Issues from Intune portal.” More tips “Troubleshoot Intune Issues” in the Video experience here.

Related Posts

Update 20-Jan-2018 – When you have an iOS device, and you want to perform Intune side of troubleshooting then, Microsoft released an excellent document here “Troubleshooting iOS device enrollment problems in Microsoft Intune.”

How to Check the status of Intune service? – Troubleshooting Intune Issues

When you have a major issue with Intune managed devices, the first place is to look at the current status of the Intune and other dependent services. You can check that from the MEM Admin Center portal Intune Tenant Admin – tenant status tab.

Under the Tenant status tab, there is a link to check the status of your Intune and other services for your tenant. Intune service status – See the current status of the service is the place where you can get the status.

You can check Intune service health for your tenant from the Sevice health and Message Center tab. Also, Intune message center provides you the details about the new changes and information related to that.

How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps MEM 2
How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps MEM 18

How to start troubleshooting Intune Policy Deployment?

As explained above, when you have a major impact on all Intune-managed devices/users, make sure that the tenant’s health is OK. Once you are sure that there is no issue from the Intune service side for your tenant, it’s time to proceed with your policy assignment and other detailed troubleshooting. When the issue is NOT impacting all devices or users, it’s better to start with the second stage of Intune troubleshooting.

[Related Posts – How to Troubleshoot Windows 10 Intune MDM Issues]

Troubleshoot +Support is the tab from the MEM admin center portal. Select one of the users who is having issues with application or policy deployment. For example, when a user is not getting the application assigned to AAD Group. Another example is the user is not getting the compliance of configuration policies assigned.

How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps MEM 3
How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps MEM 19

I selected Anoop Nair as the user. All the details of this user will be available in the troubleshooting tab. This will help Intune admin to confirm whether we have targeted all the applications and policies to correct AAD groups. You can check and confirm whether user:-

  • Does the user have a valid Intune license or not
  • Is the user part of correct AAD group or not
  • Is the Device compliant or not
  • Status of Company Data Removal/wipe from a device

Another set of user details you can check in the troubleshoot tab of Intune blade is the Principal name of the selected user and Email ID. All the other details available in the Intune troubleshooting blade are:-

Intune license assigned to user or not
Whether Devices compliant status
Whether apps are in compliant state or not
Azure AD Group membership for the user
Mobile Apps Assignment to the user
Compliance policies deployed or assigned to users
App protection status for the devices
Configuration profile deployment status for the user
List of the devices for that user and status of devices

There are some red icons, as you can see in the video tutorial and the screenshot below. Those red icons could indicate potential issues with application or policy deployments. I could see problems with the Android device of Anoop. App protection status is not looking good for Android devices. The Intune troubleshoot blade provides a useful report that “31 apps non-compliant”.

Watch this video on YouTube.
How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps Microsoft Endpoint Manager
How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps Microsoft Endpoint Manager

There are Six (6) Assignment categories in Intune Troubleshooting blade. Each category will give you the details of the user assignments. If some assignments are missing, we need to look at the targeting AAD groups of those policies.

Mobile Apps
Compliance Policies
Configuratio Profiles
App Protection Policies
Windows 10 Update Rings
Enrollment Restrictions

The above information is important to start Intune troubleshooting from the Azure portal. We can directly go into details of each of the assigned policies for that user from the troubleshooting tab. More detailed troubleshooting can be done via looking at the device properties and hardware information of the device.

For example, you have started a company data wipe action for a device but, the device or user can still access the corporate mail from the device. Intune admin can directly search the user from Intune troubleshooting session and get all the user’s device details. Once the device is identified then, you can check the following details of the device.

Device name, Managed by, Azure AD join type, Ownership, Intune compliant, Azure AD compliant, OS, OS version, and Last check-in.

How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps Microsoft Endpoint Manager
How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps Microsoft Endpoint Manager

Last Check-In details are important in this device retirement or company data wipe troubleshooting scenario. The last check-in details will tell you when the device was in touch with Intune service is the last time. You can check the Company Data Removal action; Factory reset details, and status from the Intune troubleshooting blade.

[Related Posts – How to Troubleshoot Windows 10 Intune MDM Issues]

The Intune Troubleshooting blade is a one-stop shop for all the troubleshooting activities related to Intune device management, compliance policies, configuration profile deployments, etc..

How to raise a free Intune support case for Intune Issues?

Microsoft provides an option to raise a support case for Intune issues from Intune MEM admin center portal – Help and Support tab itself. The charges of these types of support cases are directly linked to your Intune subscription contract.

There is an option to raise an Intune support case with Microsoft’s premier contract. I would recommend using premier contract support for Intune issues that are of high impact and if you need immediate help.

How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps MEM 5
How to Start Troubleshooting Intune Issues | Fix Intune Issues with Easy Steps MEM 20

Severity options are important while raising Intune support case. Severity options should be selected as per the impact of the issue. Also, depending on the severity of the issue, the response time will vary. There are three categories, as you can see below:-

  • C- Minimal Impact – The issue which is impacting only a couple of users or devices etc.
  • B – Moderate Impact – The issues which can become critical in a couple of days if it didn’t get resolved ASAP.
  • A – Critical Impact – High Priority issues which are impacting whole lot of users

[Related Posts – How to Troubleshoot Windows 10 Intune MDM Issues]

References:-

  • General troubleshooting tips for Microsoft Intune – here
  • How to get support for Microsoft Intune – here
  • How to Troubleshoot Windows 10 MDM Policy Deployments – here
  • Intune Support Case Severity Levels and Response time – here