ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager

Let’s understand the ConfigMgr Client Action called User Policy Retrieval & Evaluation Cycle in more detail. The users/admins can initiate the user policy evaluation cycle to speed up the troubleshooting of patching-related scenarios.

I explained the Software Updates Scan Cycle in the previous post. However, it’s also essential to understand ConfigMgr Client Component Status details for troubleshooting. Each client component has three different status details: installed, disabled, and enabled.

Many admins are confused between the ConfigMgr Client App and the SCCM Software Center. Both are different, and client actions are available with ConfigMgr Client App (a.k.a Configuration Manager Application) in the control panel.

In this post, you will find all the details about the ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action. This feature helps retrieve and evaluate user policies in SCCM, ensuring that the latest policies are effectively applied to user devices.

Patch My PC
Index
User-Policy-Retrieval-&-Evaluation-Cycle
Background-Processes
Logs
ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager – Table. 1

User Policy Retrieval & Evaluation Cycle

There are 8 (eight) client actions available in Configuration Manager client application properties as of the ConfigMgr 2010 version. The User Policy Retrieval & Evaluation Cycle client action is the Seventh (7th) one from the top.

Navigate to:

  • You can install the client app from any computer with an SCCM client.
  • Open Command Prompt
  • Run the following command – Control smscfgrc
  • Click on the Actions tab
  • Select User Policy Retrieval & Evaluation Cycle
  • Click on OK from the User Policy Retrieval & Evaluation Cycle popup window
ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager - Fig.1
ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager – Fig.1

Background Processes

Let’s understand the User Policy Retrieval & Evaluation Cycle via log files. When you initiate this action from the ConfigMgr client app, you can see the Policy agent and other components are triggered.

ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager - Fig.2
ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager – Fig.2

NOTE! The background activities of the user policy client action shall be minimal when the user doesn’t have any new assignments as part of the DELTA user policy sync.

Adaptiva

This SCCM client action, User Policy Retrieval & Evaluation Cycle, “immediately” triggers the user-based deployment policies from the Windows 10 client. Interestingly, the ConfigMgr policy agent checks whether the user is cloud-enabled.

IsDomainUser = 1, IsCloudUser = 1

Let’s understand the components that help process the user collection-based deployment policies and perform a user policy evaluation, as shown below. This user policy evaluation is performed against all the policy deployments assigned to the logged-in user. The processes are shown in the following log snippets.

  • smscliui.log
    • Perform Action: Request & Evaluate User Policy – {3A88A2F3-0C39-45fa-8959-81F21BF500CE}. Message sent, id={43B9E4DE-2ACB-42AC-9415-BC22C08B1A40}
ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager - Fig.3
ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager – Fig.3

PolicyAgent.log – Requesting User policy assignments for ‘S-1-5-21-2901188661-3025291148-348095268-500’ from authority ‘SMS: MEM’. IsDomainUser = 1, IsCloudUser = 1

  • Raising event: an instance of CCM_PolicyAgent_AssignmentsRequested
  • Processing User assignments from ‘SMS: MEM’. The new cookie is ‘2021-02-09 13:01:53.663’.
  • Raising event: an instance of CCM_PolicyAgent_AssignmentsReceived
  • Received User delta policy update with 0 assignments
    ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager - Fig.4
    ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager – Fig.4
    • StatusAgent.log
      • Raising event (#1 of 1): an instance of CCM_CcmHttp_Status
      • Successfully raised 1 event(s)
      • Raising event (#1 of 1): an instance of CCM_PolicyAgent_AssignmentsRequested
      • Updating MDM_ConfigSetting.ClientHealthStatus with value 7
      • Event forwarder SmsClientEventForwarder: Instance0 successfully handled one event

    Logs

    The log files recorded a few entries when I triggered the user policy evaluation Cycle. More details about SCCM clients logs are available here.

    Logs
    smscliui.log
    PolicyAgent.log
    StatusAgent.log
    ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager – Table 2
      ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager - Fig.5
      ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager – Fig.5

      Resources

      We are on WhatsApp now. To get the latest step-by-step guides, news, and updates, Join our Channel. Click here – HTMD WhatsApp.

      Author

      Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His primary focus is Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

      3 thoughts on “ConfigMgr User Policy Retrieval & Evaluation Cycle Client Action | SCCM | Configuration Manager”

      1. Hi Anoop,

        Can you please advise the difference between IsDomainUser and IsCloudUser in PolicyAgent.log file.
        Along with the values.

        Thanks,
        Sheetal

        Reply

      Leave a Comment

      This site uses Akismet to reduce spam. Learn how your comment data is processed.