How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager

How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager? There are two scenarios where we need to sync the Intune policies as soon as possible from end-user devices. One scenario is when you have to test the policy changes on the test devices ASAP.

The second scenario is when you need to troubleshoot an issue on a user’s device. What is the default sync time for devices? Different platforms have different default sync timings (policy refresh timings).

I have added additional manual Intune policy sync options to cater to some of the new scenarios here in this post. For example, initiate quick manual sync from the Company Portal app on Windows 10 and Windows 11 PCs.

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Time Interval Manually Sync Intune Policies ASAP

So, policy refresh intervals for Devices managed by Microsoft Intune are hardcoded. Following are the default Intune policy refresh intervals:-

  • iOS and Mac OS X: Every 6 hours.
  • Android: Every 8 hours.
  • Windows Phone: Every 8 hours.
  • Windows 8.1 and Windows 10 PCs enrolled as devices: Every 8 hours.
  • Intune management extension (IME) policy Cycle is every 60 minutes similar to SCCM default policy settings.

When the devices have just enrolled, the Intune policy check-in frequency will be more frequent more details as follows:-

  • iOS and Mac OS X: Every 15 minutes for 6 hours, and then every 6 hours.
  • Android: Every 3 minutes for 15 minutes, then every 15 minutes for 2 hours.
  • Windows Phone: Every 5 minutes for 15 minutes, then every 15 minutes for 2 hours.
  • Windows PCs enrolled as devices: Every 3 minutes for 30 minutes.
How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager
How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager

In the scenarios explained above, the user can’t wait for the default policy refresh cycle. In some scenarios, the user doesn’t need to wait for the default refresh time intervals rather Intune will immediately notify the devices to sync ASAP. Those scenarios are wipe, lock, passcode reset, new app deployment, new profile deployment (Wi-Fi, VPN, email, etc.), or new policy deployment.

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Windows Devices – How to Manually Sync to refresh Intune Policies

Different device platforms have different options to manually initiate a sync with Intune. For Windows devices, there are two options to immediately sync the device or user Intune policies. The first option is to Settings – Accounts – Access work or school – Work or School Account – Info – Sync.

Windows Devices - How to Manually Sync to refresh Intune Policies
Windows Devices – How to Manually Sync to refresh Intune Policies

Right-click on the company portal taskbar icon – Sync this device -> Sync this device to get access to corporate resources faster

Windows Devices - How to Manually Sync to refresh Intune Policies
Windows Devices – How to Manually Sync to refresh Intune Policies

The second option is to open the following URL “http://portal.manage.microsoft.com/” and sign in with corporate user name and password (in case SSO is not working for the enrolled device). Select the device to which you have logged in from the device list (if the user has more than one device).

Once you are there then, click on the compliance check link and wait for it to complete. If your Windows 10 device has Intune company portal installed then, you can use the following method to immediately initiate the Intune policy sync.

How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager
How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager

iOS/Android Devices – How to manually sync to refresh Intune policies

iOS and Android devices come to Intune management via an application called Intune company portal. Hence, Intune company portal app is the place where you can go and check for changed Intune policies. This will help users to get the updated policies immediately applied to the device.

Open the company portal app and go to my devices – click on the Android or iOS device which you are using, click on the check compliance link. This will initiate new policy sync with Intune and intern check the compliance of the iOS or Android device.

How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager
How to Manually Sync Intune Policies ASAP Time Intervals from Enrolled Devices Endpoint Manager

References:-

  • Manage settings and features on your devices with Microsoft Intune policies – here

Author

Anoop is Microsoft MVP! He is a Solution Architect on enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, Intune. He writes about technologies like ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.…