FIX Co-Management Settings Grayed Out Issue

Let’s fix the Co-Management Settings Grayed Out Issue. SCCM 1910 version has a known issue with Co-management settings.

Customers reported that ConfigMgr 1910 Co-Management Settings Unexpectedly Grayed out or were available to configure. Let’s see how to FIX Co-Management Settings issues with the 1910 version.

Introduction

With the latest KB4540794 release, Microsoft provided a workaround to FIX the issues of co-management settings in the 1910 version of Configuration Manager.

The Goal of this fix is to remove existing co-management settings information from WMI so that it may be added back from the ConfigMgr console.

NOTE! – Don’t look for the KB454079 in your ConfigMgr console. It won’t be available on the console. From my perspective, this is a temporary workaround available to fix the issues with co-management.

• Issues#1 – Once you delete a setting from the Co-management node in the SCCM console, the Configure co-management option is unexpectedly grayed out and unavailable. This blocks you from re-enabling co-management.
• Issues #2 – In SCCM 1910, changes are not saved in the Properties window of the co-management setting.

Fix Co-Management Settings Issue

If you have co-management issue#1 explained above, the following steps should be followed. If you are experiencing issue#2, you might need to delete the co-management settings from the console and try again.

Issue#1

• Launch WBEMTEST from the server where you have installed SMS Provider
• Click on Connect
• Enter the WMI namespace name ” ROOT\SMS\site_PR3.“
  • PR3 is my SCCM site code here. Replace this with your site code.
• Click on Connect

• Click on the Query button
• Enter the following query statement in the query box called Enter Query:

SELECT * FROM SMS_ConfigurationPolicy 
 WHERE CategoryInstance_UniqueIDs = 'SettingsAndPolicy:SMS_CoManagementSettings'

• Click on Apply

• The Query Result window should return an object list with the format SMS_ConfigurationPolicy.CI_ID={guid}

• Select and delete all objects in the result list, then click the Close button.
  • You need to repeat the above step for all the objects

• Click on Query button again from WBEMTEST
• Enter the following query to find out the Co-management settings

SELECT * FROM SMS_ConfigurationPolicyAssignment 
WHERE AssignmentName = 'E3F913BB-98F4-4301-9032-C6D1D4891E0A'

• Click on APPLY

• As per the above result, there is nothing to delete
• If you have any objects, then you need to Delete all those objects that are returned from the above query
• Click the Close button and exit WBEMTEST
• After the above actions, the Configure co-management button should now be available in the console. Any future property changes will be saved correctly.

Issue#2

• Navigate to \Administration\Overview\Cloud Services\Co-management
• Right-click and Delete
• Recreate the settings as you can see co-management configuration

Results

Once you have gone through the above steps to fix the co-management settings option in SCCM|ConfigMgr 1910, you will be able to config.

Resources

• Co-management settings lost or unavailable after updating to Configuration Manager version 1910 – https://support.microsoft.com/en-us/help/4540794/co-management-settings-lost-or-unavailable-after-updating-to-configura
• SCCM 1910 Known Issues – https://www.anoopcnair.com/configmgr-1910-known-issues-bugs-fixessccm/
• SCCM WMI Configuration Checks using WMI Explorer – https://www.anoopcnair.com/wmi-explorer-sccm-configuration-manager/