FIX SCCM Duplicate Records Co-Management Tenant Attach Issues

0
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues

Let’s understand how to Fix SCCM Duplicate Records when Co-Management & Tenant Attach is enabled. Microsoft recently released a new hotfix for ConfigMgr 2002. The KB 4575339 hotfix is released to fix the co-managed devices that are duplicated in the Microsoft Endpoint Manager admin center.

NOTE! – Read more about 1. Learn How to Merge Obsolete Duplicate Records in ConfigMgr SCCM & 2. ConfigMgr SCCM How to Resolve Duplicate or Conflict Record Issue.

The KB 4575339 hotfix is Out of Band Hotfix similar to the one that we discussed before for the 1910 version of SCCM Fix Out of Band KB4538166. SCCM Out of band hotfix format:

<Product>-<product version>-<KB article ID>-<platform>-<language>.exe = CM2002-KB4575339.ConfigMgr.Update.exe

NOTE! – Read more about SCCM 2002 Known Issues Bugs Fixes | ConfigMgr.

Missing KB4575339 from SCCM 2002 Console

The KB4575339 is out of band hotfix and it won’t be visible in ConfigMgr 2002 console. Make sure the Prerequisites for using the update registration tool are in place. After the complete the following wizard, the KB article will be available in SCCM 2002 console. You need to open the following steps:

  • Download the SCCM 2002 KB4575339here.
  • Install CM2002-KB4575339.ConfigMgr.Update.exe
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues - ConfigMgr
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues – ConfigMgr
  • Click Next
    • Microsoft System Center Configuration Manager Update Registration
      • Run this tool on the service connection point to register the following update with Configuration Manager.
      • Title – Configuration Manager 2002 Hotfix (KB455339).
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues - ConfigMgr
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues – ConfigMgr
  • Click EXIT to complete the process.

NOTE! – This update has been registered. You can deploy this update after it becomes available in the update node of the console.

FIX SCCM Duplicate Records Co-Management Tenant Attach Issues - ConfigMgr
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues

Logs Troubleshooting Out of Band Hotfix

C:\Windows\Temp C:\Windows\Temp ==> CMRegisterUpdate.log

FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 1
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues – ConfigMgr

The following is the extract of Out of Band Hotfix log file CMRegisterUpdate.log.

F:\Program Files\Microsoft Configuration Manager\EasySetupPayload\offline

FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 2
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues – ConfigMgr

Install – FIX SCCM Duplicate Records

Let’s start the installation of the hotfix. But, before that, you need to make sure the prerequisites are in place met.

  • Navigate \Administration\Overview\Updates and Servicing.
  • Click Check for Updates Updates.
  • Click on Refresh.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 3
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 4
  • Click on Ignore the warning.
  • Click on NEXT.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues - ConfigMgr
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues – ConfigMgr
  • Click on Upgrade without Validating.
  • Click on Next.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 5
  • Accept the license and Continue.
  • Click Next to Continue.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 6
  • Summary of Configuration Manager Updates Wizard.
Summary of update package installation
Install Update Package Configuration Manager 2002 Hotfix (KB4575339)
Prerequisite warnings will be ignored
Test new version of the client in production
  • Click on Next, Next and Close.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 7

Installation Status

  • Check the status changed to Installing.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 8
  • Navigate \Monitoring\Overview\Updates and Servicing Status\Configuration Manager 2002 Hotfix (KB4575339)
  • The following error when I clicked Show Status.
ConfigMgr Error Object:
instance of __ExtendedStatus
{
	Operation = "GetObject";
	ParameterInfo = "SMS_CM_UpdatePackageSiteStatus.PackageGuid=\"9E9CDB88-DA53-4920-B6A3-687D1AB6AFC7\",SiteNumber=1";
	ProviderName = "WinMgmt";
};

Error Code:
-2147217270

-------------------------------
Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryException
The SMS Provider reported an error.


Stack Trace:
   at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObject.Get(ReportProgress progressReport)
   at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.GetWithStatus(IResultObject selectedResultObject)
   at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.RefreshForAction(ActionDescription actionItemDescription, IResultObject selectedResultObject)
   at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)
   at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)

-------------------------------

System.Management.ManagementException
Exception of type 'System.Management.ManagementException' was thrown.


Stack Trace:
   at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObject.Get(ReportProgress progressReport)
   at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.GetWithStatus(IResultObject selectedResultObject)
   at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.RefreshForAction(ActionDescription actionItemDescription, IResultObject selectedResultObject)
   at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
   at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)
   at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)-------------------------------

This following issue got fixed after restarting the ConfigMgr 2002 console.

FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 9
  • Post Installation – In Progress however the overall status of the installation shows COMPLETE.
  • Click OK.

NOTE! – More details about post installation status SCCM 2002 Site Version Confusion HotFix KB4567007 Update | ConfigMgr.

FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 10

Version Number

  • SCCM 2002 Full Version after KB4575339 installation – 5.00.8968.1044.
  • SCCM 2002 Client Version KB4575339 installation – 5.00.8968.1044.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 11
  • Site version stays same as 5.00.8968.1000.
FIX SCCM Duplicate Records Co-Management Tenant Attach Issues 12

Resources

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.