How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager. I receive lots of queries like “How to Start Learning SCCM” or “How to Learn SCCM” or “How to become an expert in SCCM” or “What is the future of SCCM/ConfigMgr”.
I used to provide them with some of the online resources.
Update 3rd Jan 2019 – I have a new updated post about Learning SCCM, Intune, Azure. I would recommend reading the new post. https://www.anoopcnair.com/learn-sccm-intune-azure/
I always felt that one or two links wouldn’t help people start learning any new technologies. They also need motivation and real-world experience to overcome the “inertia“.
I thought of putting my experience into a post so that it may help some people to start learning SCCM/Intune (or any new technology). This is a self-study guide for SCCM 2012/Current Branch/Intune.
How to Learn SCCM ConfigMgr Intune
SCCM/Intune Video tutorials subscribe to my YouTube Channel here
There are THREE kinds of learning in IT Pro’s (not only IT Pro) career. I’m not here to explain about 70-20-10 theory. You can do a Google/Bing search to know more about “70-20-10”! Future of SCCM Admins? Please read one of my posts here in which we’re discussing this with Microsoft SCCM admins experience here.
Now people started asking me how to start learning Microsoft Intune and Modern Device Management? So following is the blog post which you can refer to kick start your Intune learning and studies “Intune Starter Kit a Helping Hand for the IT Pros who wanted to Learn Intune“. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
Update (4-Jan-2018):- Read more details about the Future of SCCM ConfigMgr Intune Admin Jobs
I started my SCCM (SMS at that time) learning on the job. My start in SCCM (rather SMS) was with pushing the applications (manually) from “Run Advertised Programs”, Installing SCCM Client, and uninstalling. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
For the first 6 months of the desktop support engineer job, I never had a chance to see the SCCM console. I was not interested to see; also, I was happy with manually installing applications on desktops – laptops and that kind of troubleshooting. This got changed when I was promoted to a deployment engineer.
As an SCCM Deployment engineer (my new job), my work was to follow the flowchart or document prepared by my teammate/lead. My initial tasks were to import packages to SCCM and create Advertisements.
What if I get stuck in some issue? Double-check whether I had completed everything as per the flowchart; look at the flowchart from “bottom to top” (my senior teammate told me).
Also, he told me, “don’t come to me to resolve issues; troubleshoot yourself and resolve it”. So in all sense, “I’m being pushed to the wall“! Thanks to all the people who pushed to the wall. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
As mentioned in a famous quote, “Sometimes being pushed to the wall gives you the momentum necessary to get over it!”, I had slowly overcome the “issues” mentioned in the above paragraph. It was a very slow and steady process. The SCCM (SMS – ConfigMgr) community helped me in this process.
I spend loads of time reading forums (myITforum and Technet) and myITforum blogs to find solutions for SCCM issues. Last but not (at all) least, blogging helped me improve my skill sets. It gives me a real motivation to deep dive into technical stuff. This is the overview of on-the-job “learning”.
So there is no “EASY WAY” to learn and become an expert in any technology. Following are some of the “pillars of learning” that may help you have successful SCCM/Intune learning (also, better career opportunities). How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
Initial Inertia - Take the Decision to Learn SCCM ! More Pros - Get Motivated looking at the future ! Listen and Watch - Start Reading about SCCM/Intune ! Start the Action - Practice ! Start building LAB or Use Virtual Lab Keep yourself updated - Be part of IT Pro Community, Forums etc.. Real Networking - In person networking via User groups, Community events !! Start writing what you learned - Blogging !
1) Get rid of “Initial Inertia“
Decide to make a move towards learning SCCM/Intune. Overcoming the initial inertia that prevents many of us from learning is often the hardest step. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
This is the same inertia you feel when you want to change the TV channel, but the remote isn’t nearby;) All you need is the smallest amount of force to get you started. Once you overcome that initial inertia, you’ve taken a huge step forward. Now you need to keep walking towards SCCM/Intune.
2) More Pros
When it’s not “on the job” learning, You should feel passionate about and have a genuine interest in further exploring the learning. Otherwise, you won’t reach the initial stage of your learning. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
When picking up a new skill, the first step is to determine what to learn, why SCCM? Why not some other technology? Every technology has its own merits. Now SCCM is also going towards the cloud path, so be ready to learn SCCM + Intune (cloud version of SCCM)!!
How about job opportunities in SCCM? Can we make a better career with SCCM? Yes, I still think so in this cloud era 🙂 Your career growth depends on efforts, dedication, honesty, hard work, loyalty, etc…. These are applicable for all the jobs, not only SCCM/Intune. When looking for a job as a fresher, your educational background gives you more weight-age to your profile; otherwise, it doesn’t matter much.
3) Listen and Watch
Once you cross the stage of convincing yourself about what you want to learn, start reading about the technology you want to learn. Be part of your local user group communities Facebook groups and watch – listen to the latest training videos, podcasts, webcasts, etc…As you delve deeper into the pool of knowledge, you will want to add other forms of information which will come your way. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
- I’ve already listed down videos in the post – https://www.anoopcnair.com/sccm-configmgr-videos/
- Microsoft Virtual Academy – http://www.microsoftvirtualacademy.com/training-courses
- Be part of TechNet forum community, IT Pro User Group Community, Facebook Community groups. These initiatives will help to increase your network among the IT Pro. Facebook User Group – https://www.facebook.com/groups/ConfigMgr2012/
- Read more about SCCM 2012 R2 http://www.microsoft.com/system-center-2012-r2-configuration-manager/
- SCCM 2012 Survival Guide
4) Start the Action
Find out a machine (laptop or desktop) on which we can install Hyper-V. On the hyper-v host, you can install a virtual SCCM server, Virtual Domain Controller, and SCCM Client Machine. Build SCCM server (primary server – Don’t build a CAS server for the first time) that is the best place to start learning SCCM. When you get stuck in installation problems, go back to any above-mentioned resource points.)
3) and get it resolved. Don’t leave and scrap the lab. Also, don’t sit idle after successfully installing the SCCM server. I’ve seen people stop touching their virtual LABs after the initial installation of the SCCM server. Here comes the tricky part !!! What is the solution to this problem? Check out the following point. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
Set up your SCCM ConfigMgr lab a TechNet documentation - here
Download the trial version of SCCM 2012/CB from here.
Download the trial version of SQL from here. Always check the SQL requirement for SCCM 2012 or any latest version of SCCM. Always refer to the Windows-Noob website for installation and configuration for LAB setup. Intune Free Trail version from here
- Being part of IT Pro user community, TechNet forums helps to continue using the user LABs in day to day basis. For example, being part of technet forum community will help you to know new problems, new scenarios around the world from different environments. This will help you to try some of these scenarios in your lab and that will always help you improve your technical skills and keep you always updated.
SCCM 2012 Technet Forum - here
SCCM 2007 Technet Forum - here
Microsoft Intune TechNet Forum - here New form of RSS Feeds, keep you updated about new things in the community! Just need to Like the following page.
- Another great resource to practice and get your hands dirty is TechNet virtual labs. What are the advantages of TechNet virtual labs? Risk-Free, Simple (well-guided), Fast and Free !!
- You don’t need to have a dedicated machine to build your SCCM lab. You just need to have a good internet connection. TechNet virtual labs are hosted in the cloud.
- The most important part of TechNet virtual lab(s) is each lab has an assignment you need to complete the assignment within 1 or 2 hours. These assignments have step-by-step documentation which will help the newbie to complete the assignment. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
List of SCCM and Intune 2012 R2 TechNet Virtual Labs here
List of SCCM 2012 SP1 TechNet Virtual Labs here
- You can also try to build SCCM 2012 SP1 (and R2) plus Microsoft Intune in Microsoft cloud for free (for short period of time) using the following Guide here.
5 ) Keep yourself updated
Keep yourself updated about the news among the technical communities via blogs, social media, etc… Subscribe to the blogs you feel are useful so that you won’t miss any of the posts.
Create a Twitter account and #ConfigMgr and #MSIntune hashtag to keep the news coming about new releases of products, issues faced by ITPros, known issues of the products, etc…
Follow me on Twitter @anoopmannur ! These things will keep you in the market for a long time. How to Learn SCCM ConfigMgr Intune | Start Learning Microsoft Configuration Manager Endpoint Manager.
6) Real Networking
Meeting in person is always better than virtual (networking) meetings via social media. Be part of Microsoft technical conferences and Local User Group meetings to build a real “in-person” networking with your peers and industry experts. These are great places to share experiences and enrich your already growing skill set.
7) Start writing what you learned
Blogging is the new trend for IT Pros. So start writing what you’ve learned. This practice will help you memorize the things you’ve learned over a period of time. As I mentioned in my “About me” page here, I use this blog as my notebook or diary for technical issues/updates. Overall, blogging helps you build your communication skills, which is as important as the technology you are learning.
6 hours of SCCM 2012 Videos here from Wally Mead
Keep your enthusiasm/excitement towards learning SCCM/Intune at the same pace. I’ve seen loads of people start learning with super excitement. However, over time the excitement used to get reduced. Please don’t overdo it !! Try to learn SCCM/Intune at a slow pace (slow and steady wins the race !). Also, remember there is no end to learning, every day, you learn new things in your personal/professional life same applies to SCCM/Intune! Happy learning!
Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is a logger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc…