Let’s discuss the Fix Issue on USB Connected Dual-Mode Printers on Windows Client. Microsoft Recognized an issue on USB connected dual-mode printers. Users face issues like printers unexpectedly printing random text and data, including network commands and unusual characters.
This issue occurred after installing the January 2025 Windows preview update (KB5050092), released January 29, 2025, or a later update. The USB connected dual-mode printers support both USB Print and IPP Over USB protocols.
USB-connected dual-mode printers are versatile devices that support both USB Print and IPP (Internet Printing Protocol) over USB protocols. These printers can connect directly to a computer via USB and also support advanced printing features through IPP, which allows for network-based printing.
In this blog post, i will help you to know more about the Issue on USB Connected Dual-Mode Printers on Windows clients. I will also share resolutions for this issue, and you can apply it to your affected platforms. As an admin, you can resolve this issue by referring this post.
Table of Contents
Fix Issue on USB Connected Dual-Mode Printers on Windows Client
As mentioned above, the issue on USB printers it unexpectedly print random text and data, including network commands and unusual characters. As a result, the printed text might often start with the header “POST /ipp/print HTTP/1.1”, followed by other IPP (Internet Printing Protocol) related headers.
| Affected Platform |
|---|
| Windows 11, version 23H2 |
| Windows 11, version 22H2 |
| Windows 10, version 22H2 |
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Reasons for the Issue in USB Connected Dual-Mode Printers
The issue is severe when the printer is either powered on or reconnected to the device after being disconnected. When the printer driver is installed on the Windows device, and the print spooler sends IPP protocol messages to the printer, causing it to print unexpected text. The table below shows the reasons.
| Reasons |
|---|
| Driver Problem |
| Windows Updates |
| Protocol Conflicts |
| Connection Issues |
Temporary Resolutions
Using Known Issue Rollback (KIR), you can mitigate this issue. It is a Windows servicing technology designed to address issues caused by non-security updates. Instead of uninstalling an entire update, KIR allows you to roll back only the specific change that caused the problem while keeping other updates intact.
Group Policy Available to Resolve the Issue
A special group Policy is available to resolve this issue. IT administrators can resolve this issue by installing and configuring the special Group Policy listed below. Follow the below steps to resolve the issue.
- Computer Configuration > Administrative Templates
- Download for Windows 11, version 23H2 and 22H2 – Windows 11 22H2 KB5050092 250131_150523 Known Issue Rollback
- Download for Windows 10, version 22H2 – Windows 10 22H2, 21H1, 21H2 and 22H2 KB5050081 250131_082569 Known Issue Rollback
You will need to install and configure the Group Policy for your version of Windows to resolve this issue. You will also need to restart your device(s) to apply the group policy setting.
Final Resolution
The provide Group Policy will temporarily disable the change causing the printing issue. Microsoft is working on a final resolution that will be part of a future Windows update.
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Resource
USB printers might print random text with the January 2025 preview update
Author
Anoop C Nair has been Microsoft MVP from 2015 onwards for 10 consecutive years! He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is also a Blogger, Speaker, and Local User Group Community leader. His primary focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc.