Windows 11 Troubleshooting Options Fixes

Today, let’s see Windows 11 troubleshooting options and fixes. Many built-in troubleshooters like Windows update, Printer, Audio, Internet, etc… available in Windows 11. I always recommend trying these troubleshooting options before trying other options.

Let’s find out what are the best options to troubleshoot Windows 11 issues. There could be many causes for Windows 11 audio, video, or internet issues. In this post, we will see what the best options to fix those Windows 11 issues are.

I’m not going to cover Windows 11 compatibility issues and minimum system requirements in this post. When your device meets minimum hardware requirements for Windows 11, I expect this will help eliminate most of the compatibility issues with hardware drivers.

Patch My PC

I will cover the Windows 11 internet/WiFi related issues in this post. Some of the corresponding Windows 11 posts also help to understand advanced troubleshooting options. The SCCM and Intune specific troubleshooting issues with Windows 11 would be covered in a different post(s).

Prerequisites of Windows 11 Troubleshooting

You can go through the basic prerequisites and permissions required to start Windows 11 troubleshooters. You can start using Windows 11 troubleshooter with normal user permissions. However, to implement a list of fixes like WiFi, you might need administrative permissions on the local PC.

Windows 11 Troubleshooting Options Fixes
Windows 11 Troubleshooting Options Fixes

What are the Windows 11 Troubleshooting Options

There are different troubleshooting options available for Windows 11, the new Windows operating system version 21H2. I will always try to use the following steps before doing anything very specific to fix the issue.

1E Nomad

Most of the issues with Windows 11 can be fixed with a simple restart of the PC. I have seen a simple restart could fix issues like Audio, Internet, or printer issues. If the restart option didn’t help you fix the issue, you would need to follow the Windows 11 default troubleshooters.

If the troubleshooters didn’t help you then, you might need to go to event logs or application-specific logs to understand the issue better and troubleshoot further to fix the issue. So, on high-level the process is:

What are the Windows 11 Troubleshooting Options
What are the Windows 11 Troubleshooting Options

The Windows 11 troubleshooters are available for the troubleshooting issues listed below. I don’t think all these Windows 11 troubleshooters are revamped for Windows 11. But most of them are adopted from Windows 10 itself.

  1. Internet Connections
  2. Playing Audio
  3. Printer
  4. Windows Update
  5. Bluetooth
  6. Camera
  7. Connection to a Workplace using DirectAccess
  8. Incoming Connections
  9. Keyboard
  10. Network Adapter
  11. Power
  12. Program Compatibility Troubleshooter
  13. Recording Audio
  14. Search and Indexing
  15. Shared Folders
  16. Video Playback
  17. Windows Store Apps

Windows 11 Troubleshooter

The Windows 11 troubleshooter tool helps to start Windows 11 WiFi issues. Because of the WiFi issue, you might not have an internet connection, and I think the default troubleshooter tool is here to help you fix the issue.

I have had an issue with my internet connectivity, and I fixed this issue by using the following method. Let’s see how to resolve the issue with the internet. Let’s go through the following steps:

  • Click on Start button from the task bar from Windows 11 PC.
  • Click on the SEARCH bar -> and start typing the “Settings.”
  • Click on the Settings application from the search results.
Windows 11 Troubleshooter
Windows 11 Troubleshooter – Windows 11 Troubleshooting Options Fixes

Navigate to the System tab -> scroll down the System page to get to Troubleshoot options. The troubleshoot option might help you with – Recommended troubleshooters, preferences, history, etc.

 Windows 11 Troubleshooter  from Settings page
Windows 11 Troubleshooter from the Settings page

The Windows 11 troubleshoot page gives you the following options. I will go with the Other Troubleshooter options from this page. The recommended troubleshooter preferences are the first options that you have. I normally don’t change it. I will keep it as the default option wherever possible.

For domain-joined and SCCM/Intune managed Windows 11 devices, the recommended troubleshooter preferences will change automatically. The following are the options available:

  • Don’t Run Any
  • Ask me before running
  • Run Automatically, then notify me
  • Run automatically, don’t notify me
  Windows 11 Troubleshooting Options from Settings page
Windows 11 Troubleshooting Options from the Settings page

It’s always worth checking Windows 11 recommended troubleshooter history to understand whether there are any similar issues like WiFi or not. As you can see in the following screenshot, the Windows feature update compatibility assessment troubleshooter helps you understand frequent or reoccurring issues for your Windows 11 issues.

  Windows 11 Troubleshooting Options from the Settings page
Windows 11 Troubleshooting Options from the Settings page

You can click on the Internet Connections -> Run button from the Other Troubleshooters page to start the troubleshooting issue for fixing the WiFi Internet issues.

Windows 11 Troubleshooting Options Fixes 1
Windows 11 Troubleshooting Options Fixes

You can check the Windows 11 troubleshooting issues from Windows 10 style Internet Connections Troubleshooting wizard. Click on the Next, Next buttons to detect the issue with WiFi/internet.

  • Click on the option Check to see if the problem is fixed.

Plug an Ethernet cable into this computer: An Ethernet cable looks like a telephone cable (seriously? :-D) but with larger connections on the ends. Plug this cable into the opening on the backside of the computer(??). Ensure the other end of the cable is plugged into the router; if that doesn’t help, try using a different solution.

NOTE! I don’t concentrate more on the wording because that is so old! I’m sure Microsoft will revamp this wording sooner than later.

Windows 11 Troubleshooting Options Fixes 2
Windows 11 Troubleshooting Options Fixes

This is where Windows 11 troubleshooter will help you to fix the issue. Warning: The remaining repairs require administrator permissions. The Internet troubleshooter already finds the issue in Windows 11.

  • Click on the option called Try these repairs as an administrator hyperlink.
  Windows 11 Troubleshooting Options from the Settings page
Windows 11 Troubleshooting Options from the Settings page

Fix Windows 11 WiFi Internet Issues

The above step helps you to fix the Windows 11 WiFi or Internet issue. The following are the Internet Connections Publisher details and troubleshooting details provided by Windows 11 troubleshooter.

Issues found – A network cable is not properly plugged in, or maybe a broken network cable is not properly plugged in or maybe broken Detected Detected. Plug an Ethernet cable into this computer Not run.

The WiFi adapter is disabled Fixed – Enable the wireless network adapter Completed. You can also get the
Issues found Detection details – 6 A network cable is not properly plugged in or maybe broken Detected Detected.

Plug an Ethernet cable into this computer Not run – An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer. Make sure the other end of the cable is plugged into the router. If that does not help, try using a different cable.

6 The WiFi adapter is disabled Fixed Fixed – Enable the wireless network adapter Completed. You can check the event log mentioned below. InformationalNetwork Diagnostics Log – File Name: BDEB5C23-F7A5-4E95-A55A-2A94AADA865F.Repair.Admin.0.etl.

  • Detection details Expand – expand
  • Collection information
  • Computer Name: ANOOP
  • Windows Version: 10.0
  • Architecture: x64
  • Time: Monday, October 11, 2021 8:13:05 AM
  • Publisher details Expand – expand
  • Windows Network Diagnostics
  • Detects problems with network connectivity.
  • Package Version: 4.0
  • Publisher: Microsoft Windows
  • Internet Connections
  • Find and fix problems with connecting to the Internet or to websites.
  • Package Version: 3.0
  • Publisher: Microsoft Corporation
Fix Windows 11 WiFi Internet Issues
Fix Windows 11 WiFi Internet Issues – Windows 11 Troubleshooting Options Fixes

You can click on the Close button and start browsing the internet without any issue.

Resources

Author

About Author -> Anoop is Microsoft’s Most Valuable Professional Award winner from 2015 on the technologies! He is a Solution Architect on enterprise device management solutions with more than 20 years of experience (calculation done in 2021) in IT. He is Blogger, Speaker, and Local User Group Community leader. His main focus is on Device Management technologies like Configuration Manager, Windows 365 Cloud PC, Intune, Azure Virtual Desktop, Windows 10, and Windows 11.

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