FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips

Let’s understand how to fix Windows update issues for Windows 11. The basic troubleshooting steps to fix the Windows updates issues for Windows 11 are shared in this document. Most of the update issues are solved by just restarting the Windows 11 PC. Windows 11 upgrade is possible only when your PC meets minimum hardware requirements.

Windows update is essential for keeping Windows 11 secured. Windows 11 known issues/bugs are fixed with the latest version of the updates. You need to fix the update issues on priority when you have trouble getting updates or installing updates.

There could be many reasons for Windows update issues. First, you will need to connect the Windows 11 PC to the internet to get the updates. Also, always connect to power when you try to run a Windows 11 update. It’s recommended to take a backup of your personal data before trying out the below steps.

Common Windows Update Issues and Fixes

The following table gives you the resolution for the most common Windows update patching issues in Windows 10 and Windows 11 as well. The error codes will be similar to 0xC1900101 – 0x2000c, 0xC1900101 – 0x20017, 0xC1900101 – 0x30018, 0xC1900101 – 0x3000D, 0xC1900101 – 0x4000D, 0xC1900101 – 0x40017.

Patch My PC

You can try to perform the following options one by one and check whether that helps to resolve the issue or not.

Common Windows Update Issues
Make sure that your device has enough space
Run Windows Update a few times
Check third-party drivers and download any updates
Unplug extra hardware
Check Device Manager for errors
Remove third-party security software
Repair hard-drive errors
Do a clean restart on Windows
Restore and repair system files
FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips

Activation is not Required for Windows Updates

Windows 10 activation is not required to get Windows updates. I think Windows 11 will also follow the same experience. I don’t think Windows updates for Windows 11 require the activation of Windows. However, Windows 11 activation is required for background/wallpaper change and some other features.

Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

Windows 11 Event Logs for Windows Update Client/Agent

You will also need to check whether there is any particular error in the Windows update agent or client event logs. These event logs are always helpful if there are issues with health and communication.

Event Viewer –> Applications and Services Logs/Microsoft/Windows/WindowsUpdateClient/Operational

FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips
FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips

Windows 11 Updates Improvements

There are two or more types of Windows updates for Windows 11. The main ones are quality updates and feature updates. There are many improvements expected from Windows 11 updates. Some of those are explained in the Windows 11 Quality Updates Feature Updates Driver Updates Firmware Updates | CUs are 40% Smaller posts.

  • Quality Updates -> Monthly security patches and more.
  • Feature Updates -> Windows 11 Operating System updates per year.

NOTE! – More details about Latest Windows 11 update experience are available in the latest post.

Windows 11 Quality Updates
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

Troubleshoot Windows Update Issues for Windows 11

Let’s start the troubleshooting with basic steps. There are different stages in the Windows update. You need to make sure the following troubleshooting steps are already taken care of.

  • Make sure you have enough free space in your C drive to install the latest Windows 11 updates.
  • Restart the Windows 11 PC to make sure the previous updates are installed.
  • Re-run the Windows updates again from Settings -> Windows Updates -> click on Check for updates.
  • Remove the external hard disks.

Let’s run the Windows update troubleshooter to detect the Windows update issues for Windows 11 automatically. Most of the time, the update-related issues will be automatically detected and resolved by this default tool available in Windows 11.

  • Navigate to Start -> Settings App.
  • Click on System Tab.
  • Scroll down and click on Troubleshoot (this is the recommended method).
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

Now, let’s click on the other troubleshooters’ option to start Windows Update troubleshooting. I recommend keeping the recommended troubleshooter preferences as Ask me before running.

Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

On this settings page, you will get many troubleshooting options for different features of Windows 11. You can troubleshoot internet connection issues, audio issues, printer issues, etc… Click on the Window update -> Run option to launch the Software update troubleshooter.

Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

The troubleshooter checks the default checks explained in the below section. You can click on view detailed information to get more details about the Issue found by the Windows update troubleshooter. Check for Windows Update issues Check for Windows Update issues. Detects issues related to Windows Update.

Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

Default Windows Update Troubleshooter checks

The Windows update troubleshooter helps to find the potential issues with windows update for Windows 11. Some of them are given below.

  • Some security settings are missing or have been changed.
  • Check for missing or corrupt file issues.
  • Service registration is missing or corrupt issues.
  • Background Intelligent Transfer Service – Find and fix problems that may prevent background downloads from working.
  • Windows Network Diagnostics – Detects problems with network connectivity.
  • WaaSMedicService related issues.
  • Windows Update – Resolve common problems that prevent you from updating Windows.
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

FIX Windows Update Issues for Windows 11

In this particular example, the software update issue is detected and fixed by the default troubleshooter. The Issue was related to WaaSMedicService.

The Issue is remediated by:ScheduledTasksPlugin;DynamicProtectionPlugin.

FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips 1
Fix: Windows Update issues for Windows 11 Errors Troubleshooting Tips

Advanced Fix for Windows 11 Software Updates

Try to rename the following folders and give restart. If the folders are not getting renamed because of issues related to access or locked state. Make sure the BITs and Windows update services are stopped. Also, you try to use process explorer to find out the processes using the folders.

  • Rename the following folder %systemroot%\softwaredistribution to softwaredistribution.bak
  • Rename the following folder %systemroot%\system32\catroot2 to catroot2.bak

You can also try the following code to fix some of the Windows Update Services issues for Windows 11. Clean up the Software Distribution folder. Try deploying these commands as a batch file to run on devices to reset the download state of Windows Updates.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution C:\Windows\SoftwareDistribution.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips 2
FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips 18

Common Error Codes of Windows 11 Updates and Fixes

The following table provides the details of Windows 11 Updates related to common error codes of Windows 11 updates and fixes. You can also use the command-line tool to convert Windows error code into error messages but I don’t think Windows update errors are covered under this command-line tool called Error Lookup Tool.

Common Error Codes of Windows 11 Updates and Fixes
Common Error Codes of Windows 11 Updates and Fixes
Error CodeError MessageCauseFIX
0x8024402FWU_E_PT_ECP_SUCCEEDED_WITH_ERRORSExternal .cab file processing completed with some errorsThis can be caused by the Lightspeed Rocket for web filtering software.
Add the IP addresses of devices you want to get updates to the exceptions list of Lightspeed Rocket.
0x80242006WU_E_UH_INVALIDMETADATAA handler operation could not be completed because the update contains invalid metadata.Rename the software redistribution folder and try to download the updates again:
Rename the following folders to *.BAK:
– %systemroot%\system32\catroot2

Type the following commands at a command prompt. Press ENTER after you type each command.
– Ren %systemroot%\SoftwareDistribution\DataStore *.bak
– Ren %systemroot%\SoftwareDistribution\Download *.bak
– Ren %systemroot%\system32\catroot2 *.bak
0x80070BC9ERROR_FAIL_REBOOT_REQUIREDThe requested operation failed. Restart the system to roll back changes made.Ensure that you don’t have any policies that control the start behavior for the Windows Module Installer. This service should be managed by the operating system.
0x80200053BG_E_VALIDATION_FAILEDEnsure that there are no firewalls that filter downloads. Such filtering could lead to incorrect responses being received by the Windows Update client.
0x80072EFD or 0x80072EFE or 0x80D02002TIME_OUT_ERRORSThe operation timed outMake sure there are no firewall rules or proxies that block Microsoft download URLs.
Take a network monitor trace to understand better.
0X8007000DERROR_INVALID_DATAIndicates data that isn’t valid was downloaded or corruption occurred.Attempt to re-download the update and start the installation.
0x8024A10AUSO_E_SERVICE_SHUTTING_DOWNThis indicates that the Windows Update Service is shutting down.This can occur after a very long period of time of inactivity. The system fails to respond, leading to the service being idle and causing the service to shut down. Ensure that the system remains active and the connections remain established to complete the installation.
0x80240020WU_E_NO_INTERACTIVE_USERThe operation did not complete because no interactive user is signed in.Sign in to the device to start the installation and allow the device to restart.
0x800f0825
/0x800f081f /0x800f0831/
0x80070570/
0x80073701/
0x8007371b
CBS_E_CANNOT_UNINSTALL; Package cannot be uninstalled.Typically this is due to component store corruption caused when a component is in a partially installed state.Repair the component store with the Dism RestoreHealth command or manually repair with a payload from the partially installed component. From an elevated command prompt, run these commands:
DISM /ONLINE /CLEANUP-IMAGE /SCANHEALTH
DISM /ONLINE /CLEANUP-IMAGE /CHECKHEALT
DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH
Sfc /Scannow
Restart the device.
0x80070003ERROR_PATH_NOT_FOUND; The system cannot find the path specified.The servicing stack cannot access a specific path.Indicates an invalid path to an executable. Go to %Windir%\logs\CBS, open the last CBS.log, and search for “, error” and match with the timestamp.
0x80070020ERROR_SHARING_VIOLATIONNumerous causes. CBS log analysis is required.This error is usually caused by non-Microsoft filter drivers like antivirus.
1. Perform a clean boot and retry the installation
2. Download the Sysinternals tool Process Monitor.
3. Run Procmon.exe. It will start data capture automatically.
4. Install the update package again
5. With the Process Monitor main window in focus, press CTRL + E or select the magnifying glass to stop data capture.
6. Select File – Save – All Events – PML, and choose a path to save the .PML file
7. Go to %windir%\logs\cbs, open the last Cbs.log file, and search for the error. After finding the error line a bit above, you should have the file being accessed during the installation that is giving the sharing violation error
8. In Process Monitor, filter for path and insert the file name (it should be something like “path” “contains” “filename from CBS”).
9. Try to stop it or uninstall the process causing the error.
Common Error Codes of Windows 11 Updates and Fixes

FIXes for Windows update Generic Errors 0x80070001 is a Windows system

Windows update Error 0x80070001 is a Windows system error and it can be because several reasons. This error can occur during the Windows backup and restore. This also can occur during Windows download and installation.

There is no straight forward method to fix the Windows update Error 0x80070001. The following methods help you get this error fixed. The main reason for this Windows update error is failed or incorrect installation, or uninstallation of any Windows components.

The following steps are applicable for all the Windows Update errors. This error can occur because of missing or corruption DLL files as part Windows system. Invalid entries in registry also cause this 0x80070001 error. You can fix this issue with the steps listed below.

First step is to Clear the Windows Update Cache. Let’s learn how to Clear the Windows Update Cache?

  • Stop the Windows Update Service from Services.msc
  • A simple method is to Delete – %windir%\SoftwareDistribution\DataStore folder
  • If not working try to rename the Software Distribution folder from Windows (%windir%)folder.
  • Restart Windows Update Service.
Windows update Error 0x80070001 is a Windows system Fig. 1
Windows update Error 0x80070001 is a Windows system Fig. 1

How to Reset Winsock Library

Let’s try to fix Windows update error by resetting the Winsock library. The Winsock is a kernal and library that helps Windows apps to communication over the network using TCP/IP stack.

C:\Users\digit>netsh winsock


The following commands are available:

Commands in this context:
?              - Displays a list of commands.
audit          - Displays a list of Winsock LSPs that have been installed and removed.
dump           - Displays a configuration script.
help           - Displays a list of commands.
remove         - Removes a Winsock LSP from the system.
reset          - Resets the Winsock Catalog to a clean state.
set            - Sets Winsock options.
show           - Displays information.

To view help for a command, type the command, followed by a space, and then
 type ?.

You can use the netsh Winsock Reset command to reset the Winsock from Windows Terminal. This resets Winsock Catalog to a clean state. All Winsock Layered Service Providers which were previously installed must be reinstalled. This command does not affect Winsock Name Space Provider entries.

  • You need to restart your Windows PC when asked to and check the connection status.
Fix Windows update Errors using Winsock Command Fig. 1
Fix Windows update Errors using Winsock Command Fig. 1

Re-install the TCP/IP Stack Protocol to Fix Windows Update Issue

Another fix to get rid of Windws update error is to reset the TCP/IP stack protocol. You can do the uninstall and install operations network adapters from Device Manager.

  • Right Click on the Windows Start button and launch Device Manager from there.
  • Navigate to Network adapters from the Device Manager window.
  • Expand the Network adapters section and right-click on the TCP/IP network(s) in use.
  • Select the Uninstall Device option.
  • Restart the Windows PC to get this reinstalled.

You can run the following command from Windows terminal (cmd) with administrative access to reset the TCP/IP. To complete the process you need to restart the Windows device.

netsh int ip reset c:\resetlog.txt
Fix Windows update Errors using TCP IP Reset Command Fig. 1
Fix Windows update Errors using TCP IP Reset Command Fig. 1

Additional Windows 11 Software Update Troubleshooting Details

Print
Windows Update Publisher details

Issues found
Check for Windows Update issues check for Windows Update issues
Detects issues related to Windows Update. Detected Detected
Resolve Windows Update issues Completed

Potential issues that were checked
Some security settings are missing or have been changed security settings are missing or have been changed Issue is not present
Check for missing or corrupt files check for missing or corrupt files Issue not present
Service registration is missing or corrupt service registration is missing or corrupt Issue is not present

Additional Windows 11 Software Update Troubleshooting Details
Additional Windows 11 Software Update Troubleshooting Details

Issues found Detection details

6 Check for Windows Update issues Detected Detected

Detects issues related to Windows Update.
Resolve Windows Update issues Completed

Resolves common Windows Update issues.
InformationalWaaSMedicService
Issues remediated by: DynamicProtectionPlugin

Potential issues that were checked Detection details

Some security settings are missing or have been changed Issue not present

Check for missing or corrupt files Issue not present

Service registration is missing or corrupt Issue not present

Detection details Expand

InformationalIsPostback_RC_PendingUpdates
IsPostback: False

InformationalWaaSMedicService
Issue found by: DynamicProtectionPlugin

Additional Windows 11 Software Update Troubleshooting Details
Additional Windows 11 Software Update Troubleshooting Details

InformationalIsPostback_RC_PendingUpdates
IsPostback: True

InformationalService Status
Problem with BITS service: The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

InformationalService Status
Problem with BITS service: The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

xerox extension update failed 0x800f020b
xerox extension update failed 0x800f020b

Collection information
Computer Name:
Windows Version: 10.0
Architecture: x64
Time: Monday, January 31, 2022 4:25:09 PM

Publisher details Expand

Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 3.5
Publisher: Microsoft Windows
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.3
Publisher: Microsoft Windows
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 9.2
Publisher: Microsoft Corporation

Resources

Windows 11 Microsoft Update Health Tools

Author

Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is a blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. E writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc…

8 thoughts on “FIX Windows Update issues for Windows 11 Errors Troubleshooting Tips”

  1. After installing windows 11 , I am unable to update my windows security.
    Rest all updates are easily updating except the case of windows security update.
    It always show install error after the installation gets 100% .
    Please help for this issue.

    Reply
  2. Hi Anoop,

    My manufacturer upgraded my Win 10 laptop to Win 11 last month. Until about a week ago, it was working fine. Suddenly, one day after booting the laptop, I find that my Malwarebytes malware protection was switched off, and started getting popup messages about dll files being corrupt or damaged. Most of my apps aren’t working. Scans through MS Scanner/ Defender Offline/ Malwarebytes revealed no virus. SFC/ scannow revealed a lot of damaged or corrupted files. And finally Windows isn’t updating, with the error 0x800700C1.

    Request you to help.

    Reply

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