ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins

Let’s discuss the ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins. In the previous post, I provided tips for successful and effective SCCM MS RAP data collection in the real world.

This post will show how to improve ConfigMgr Microsoft RAP Results with Real-World Tips. Improving ConfigMgr Microsoft RAP results can significantly enhance your system’s performance and reliability. Here are some real-world tips to help you optimize your ConfigMgr setup.

As mentioned in the last post, the MS RAP data collection is the first important step. More details “SCCM MS RAP Real-World Tips for IT Pros“. In this post, you will discover how to improve your ConfigMgr Microsoft RAP results with practical, real-world tips for SCCM admins. These tips are designed to help you optimize your system’s performance and security based on insights from actual RAP assessments.

The Microsoft RAP assessment for SCCM provides results grouped into two areas: health issues and risk issues. Health issues reflect active problems regarding the configuration or proper function of the product and related components.

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ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins

Risk issues include change control, monitoring, disaster recovery, service level agreements, and other items that, if left unresolved, increase the risk of future problems or worsening problems.

Microsoft SCCM RAP Results in High-Level
Health issues
Risk issues
ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins – Table 1
ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins - Fig.1
ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins – Fig.1

What is SCCM Microsoft RAP Health Issues

Microsoft SCCM RAP provides results in two areas: Health Issues and Risk Issues of the SCCM CB infrastructure. The health issues reflect problems with the infrastructure’s configurations, and this also checks the proper function of SCCM and its related components.

One of the most common health issues in the SCCM environment is site assignment boundary conflicts. This issue could give you a bad rating in Microsoft SCCM RAP engagement. I would also recommend fixing the health issues related to SCCM MPs, DPs, SUPs, and other SCCM components.

ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins - Fig.2
ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins – Fig.2

What are SCCM Microsoft RAP Risk Issues

Risk issues analyzed in Microsoft SCCM RAP confirm whether ITIL processes (like Change and incident management) are followed in your SCCM environment. This also ensures you have scheduled disaster recovery plans and procedures for your SCCM infrastructure.

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MS SCCM RAP also confirms the SLA (Service Level Agreements) followed in your SCCM environment. The Microsoft SCCM RAP risk assessment looks into unresolved SCCM infrastructure health issues identified during the data collection.

One of the most common and highly rated risk issues is the lack of documentation of the SCCM environment. Other risk issues could be the lack of SCCM DR documentation and the lack of SCCM infra monitoring using SCOM or OpsMgr. The organization’s SCCM service improvement efforts will be assessed.

ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins - Fig.3
ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins – Fig.3

Tips from the Real-world to Keep SCCM Infra Healthy and Risk-Free

Run the Microsoft RAP tool 2 weeks before and identify the issues in your SCCM CB environment. Fix the problems highlighted in the RAP reports and rerun the Microsoft SCCM RAP tool 1-2 days before the PFE visit.

Microsoft PFE will be on site for two days. On the first day, try to resolve the issues in your SCCM environment with Microsoft PFE. This will give you good results for Microsoft RAP and help you have a better SCCM environment.

Another important perspective of Microsoft RAP engagement for SCCM is the operational processes followed in the organization. Take the Microsoft RAP questionnaire seriously; wrong answers to the questions could result in bad scorecards. If you think you gave false answers to some questions, you can retake the questionnaire survey.

Microsoft RAP tool is free for one year, and you can rerun it many times within one year. To keep SCCM CB infra healthy and risk-free, I recommend running the RAP tool every 3-4 months and reviewing the reports. This will help you better understand the SCCM environment.

ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins - Fig.4
ConfigMgr Microsoft RAP Results Real-World Tips for SCCM Admins – Fig.4

References

  • RAP as a Service Documentation – PDF-Datasheet and Prerequisites for SCCM RAP – here
  • RAP as a Service (RaaS) from Microsoft Services Premier Support – Here

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

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