Today, I will explain SCCM Troubleshooting Out-of-Band Hotfix Logs | ConfigMgr. Let’s learn how to troubleshoot out-of-band hotfix installation logs.
More details are available at Dmpdownloader.log (DMP Downloader Troubleshooting with State Messages), which I have already posted.
Several hotfixes are released with limited availability to address specific issues, while others are universally applicable but cannot be installed using the in-console method. These fixes are delivered out-of-band and have not been discovered by the Microsoft cloud service.
- Learn SCCM Troubleshooting Steps for Newbies with Flowcharts
- Deep Dive SCCM Application Model Troubleshooting – Client End
- SCCM Logs and Quick Tips to Read Logs
- SCCM Troubleshooting Tips on Reporting Server SSRS Issues ConfigMgr Endpoint Manager
- Fix SCCM Report Server Cannot Open A Connection Error
- SCCM Troubleshooting Tool -Support Center ConfigMgrSupportCenter.exe
| Index |
|---|
| SCCM Troubleshooting Out-of-Band Hotfix Logs |
| CMRegisterUpdate.log- Troubleshooting Out-of-Band Hotfix Logs |
| Background Process – Troubleshooting Out-of-Band Hotfix Logs |
SCCM Troubleshooting Out-of-Band Hotfix Logs
Check the following path to find the Configuration Manager out-of-band hotfix registration log for CMRegisterUpdate.log.
C:\Windows\Temp C:\Windows\Temp ==> CMRegisterUpdate .log
CMRegisterUpdate.log –Troubleshooting Out-of-Band Hotfix Logs
The following is the extract of the Out-of-Band Hotfix log file CMRegisterUpdate.log.
F:\Program Files\Microsoft Configuration Manager\EasySetupPayload\offline
Background Process – Troubleshooting Out-of-Band Hotfix Logs
SCCM Troubleshooting Out-of-Band Hotfix Logs | ConfigMgr. Logfile extract to understand the flow of the Out-of-Band Hotfix registration process:
<![LOG[]LOG]!><time="03:13:45.473+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[]LOG]!><time="03:13:45.478+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Configuration Manager Update Registration starting.]LOG]!><time="03:13:45.479+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[===================================================]LOG]!><time="03:13:45.480+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: Potential manifest file 'c:\060c633389fa383e31de87176f69b7\cm2002-kb4575339.configmgr.update.manifest.cab']LOG]!><time="03:13:45.524+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Found Manifest file: 'c:\060c633389fa383e31de87176f69b7\cm2002-kb4575339.configmgr.update.manifest.cab'.]LOG]!><time="03:13:45.526+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Extracting manifest.xml data stream from 'c:\060c633389fa383e31de87176f69b7\cm2002-kb4575339.configmgr.update.manifest.cab' to retrieve update metadata...]LOG]!><time="03:13:45.526+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: UpdateName:Configuration Manager 2002 Hotfix (KB4575339)]LOG]!><time="03:13:45.579+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: UpdateDescription:Fixes issues explained in KB4575339]LOG]!><time="03:13:45.580+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: MinCMVersion:5.00.8968.0000]LOG]!><time="03:13:45.581+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: MaxCMVersion:5.00.8968.9999]LOG]!><time="03:13:45.581+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: MoreInfoLink:https://support.microsoft.com/help/4575339]LOG]!><time="03:13:45.582+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: ManifestFile:c:\060c633389fa383e31de87176f69b7\cm2002-kb4575339.configmgr.update.manifest.cab]LOG]!><time="03:13:45.582+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: UpdatePayload:9E9CDB88-DA53-4920-B6A3-687D1AB6AFC7.cab]LOG]!><time="03:13:45.583+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: ShouldTriggerThreadRestartByDefault:True]LOG]!><time="03:13:45.583+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: MaxRestartSeconds:120]LOG]!><time="03:13:45.584+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: UpdateInstallDocumentationLink:http://go.microsoft.com/fwlink/?LinkId=723801]LOG]!><time="03:13:45.585+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[DMP Restart option False]LOG]!><time="03:13:45.698+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Restart of DMP thread to False]LOG]!><time="03:13:45.702+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Welcome page activated.]LOG]!><time="03:13:45.747+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Sequencer: State change event recieved, new state is 'WelcomeDisplayed', reason for state change is 'None'.]LOG]!><time="03:13:45.749+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Navigating to next page.]LOG]!><time="03:18:50.578+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: Starting background worker for page UpdateInstall.ViewModels.CheckConfigViewModel.]LOG]!><time="03:18:50.594+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Configuration check page activated, checking applicability.]LOG]!><time="03:18:50.603+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[Searching for local Configuration Manager installation properties.]LOG]!><time="03:18:50.604+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[Retreived setup information from Software\Microsoft\SMS\Operations Management]LOG]!><time="03:18:50.612+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Installation Directory: ]LOG]!><time="03:18:50.622+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Full Version : 5.0.8968.1000]LOG]!><time="03:18:50.623+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Type : None]LOG]!><time="03:18:50.625+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[Read SMS Identification from Software\Microsoft\SMS\Identification]LOG]!><time="03:18:50.626+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Installation Directory: F:\Program Files\Microsoft Configuration Manager]LOG]!><time="03:18:50.626+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Type : Primary]LOG]!><time="03:18:50.628+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Language : English:00000409]LOG]!><time="03:18:50.631+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Site Server : CMMEMCM.memcm.com]LOG]!><time="03:18:50.631+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Site Code : MEM]LOG]!><time="03:18:50.632+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[Read offline value from Software\Microsoft\SMS\Components\SMS_DMP_UPLOADER]LOG]!><time="03:18:50.633+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[ Offline Mode : 0]LOG]!><time="03:18:50.634+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[The update has a minimum version requirement : 5.0.8968.0]LOG]!><time="03:18:50.635+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[The update has a maximum version requirement : 5.0.8968.9999]LOG]!><time="03:18:50.636+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[The local site version is : 5.0.8968.1000]LOG]!><time="03:18:50.636+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[The local machine is a service connection point and version 5.0.8968.1000 is between(inclusive) version 5.0.8968.0 and 5.0.8968.9999]LOG]!><time="03:18:50.637+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[Sequencer: State change event recieved, new state is 'CheckConfigSucceeded', reason for state change is 'None'.]LOG]!><time="03:18:50.638+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="67076" file="">
<![LOG[Background worker has completed for page 'UpdateInstall.ViewModels.CheckConfigViewModel'.]LOG]!><time="03:18:50.681+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Navigating to next page.]LOG]!><time="03:18:50.682+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[VERBOSE: Starting background worker for page UpdateInstall.ViewModels.RegisterUpdateViewModel.]LOG]!><time="03:18:50.687+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Registering update 'Configuration Manager 2002 Hotfix (KB4575339)' with Configuration Manager...]LOG]!><time="03:18:50.692+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[VERBOSE: manifest full path 'c:\060c633389fa383e31de87176f69b7\cm2002-kb4575339.configmgr.update.manifest.cab']LOG]!><time="03:18:50.693+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[VERBOSE: payload full path 'c:\060c633389fa383e31de87176f69b7\9E9CDB88-DA53-4920-B6A3-687D1AB6AFC7.cab']LOG]!><time="03:18:50.693+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[VERBOSE: The offline update registration folder 'F:\Program Files\Microsoft Configuration Manager\EasySetupPayload\offline' does not exist, creating folder now.]LOG]!><time="03:18:50.694+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[Copying file 'cm2002-kb4575339.configmgr.update.manifest.cab' to location 'F:\Program Files\Microsoft Configuration Manager\EasySetupPayload\offline.']LOG]!><time="03:18:50.704+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[Copying file '9E9CDB88-DA53-4920-B6A3-687D1AB6AFC7.cab' to location 'F:\Program Files\Microsoft Configuration Manager\EasySetupPayload\offline'.]LOG]!><time="03:18:50.706+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[User has requested that no DMP thread restart should occur, all done.]LOG]!><time="03:18:50.754+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[Sequencer: State change event recieved, new state is 'RegisterUpdateSucceeded', reason for state change is 'None'.]LOG]!><time="03:18:50.755+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="69308" file="">
<![LOG[Background worker has completed for page 'UpdateInstall.ViewModels.RegisterUpdateViewModel'.]LOG]!><time="03:18:50.757+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Navigating to next page.]LOG]!><time="03:18:50.758+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[User has requested cancel.]LOG]!><time="03:45:54.169+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">
<![LOG[Configuration Manager Update Registration is exiting.]LOG]!><time="03:45:54.215+000" date="07-26-2020" component="CMRegisterUpdate" context="" type="0" thread="68332" file="">Resources – Troubleshooting Out-of-Band Hotfix Logs
- https://www.anoopcnair.com/sccm-2002-site-version-confusion-hotfix-kb4567007-update-configmgr/
- SCCM 2002 Hotfix Rollup KB4560496 | ConfigMgr | Update Rollup | 30 Fixes
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Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His primary focus is Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.