Let’s discuss the New Request Access Package On Behalf Of Other Users Feature in Entra ID to Improve Onboarding Experience. This feature simplifies the process of granting access to resources within an organization.
Entitlement Management allows admins to set up and manage access packages for their organization’s resources. This feature helps Admins assign access directly to users or create a policy that lets users and groups request access independently. This feature is helpful as organizations expand and hire more people.
Instead of having employees navigate the system to request access, managers can now request access packages for their team members. This ensures faster onboarding and easy access to necessary tools, helping new hires become more productive. This feature helps simplify the user experience and improve organisational efficiency.
The new employees might not always know what they need or how to request it. Because of this, the new feature allows managers to request access packages on behalf of their team members. This option simplifies onboarding by letting managers handle access requests, ensuring new hires quickly get the needed resources. Admins can enable this by selecting a specific option when setting up the access package policy. This feature enhances self-service capabilities and boosts productivity by ensuring timely access to necessary resources.
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Why is this Feature Beneficial?
This feature reduces the complexity and time required for new employees to obtain the needed resources, improving overall efficiency and employee satisfaction.
What Licenses are Required to Use the New Feature?
It would help if you had either Microsoft Entra ID Governance or Microsoft Entra Suite licenses to use the feature that allows managers to request access packages on behalf of employees.
New Request Access Package On Behalf Of Other Users Features in Entra ID
In organizations that hire large numbers of new employees, training new hires on IT processes, including how to request access, can be challenging. To simplify this process and reduce the need for numerous training sessions, you can use access package policies that allow managers to request access on behalf of their employees.
- This simplifies onboarding, ensuring new hires get the necessary resources without additional training.
- Sign in to the Microsoft Entra admin center.
- Go to Identity governance > Entitlement management > Access packages.
- Select the access package you want to set up for on-behalf-of requests.
- Choose the policy you want to edit or create a new policy.
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When creating a new access package, you must fill out information across 7 tabs. The 3 tabs are particularly important. The table below explains the three most important ones.
| New Access Package Settings | Details |
|---|---|
| Basic | This tab is where you provide essential details about the access package, such as its name and description. |
| Requests | Create a policy to specify who can request an access package, who can approve requests, and when access expires. Additional request policies can be created. |
| Lifecycle | This tab covers the rules for how the access package is managed over time. |
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Allow Managers to Request on Behalf of Employees
If this option is set to yes, managers can request this access package on behalf of their employees. If it is set to no, users can only request this access package themselves. On the Requests tab, follow these steps to enable managers to make requests on behalf of employees.
- Set “Enable new requests” to Yes – This activates users’ ability to request access to the package.
- “Allow managers to request on behalf of employees (preview)“—This option will appear once new requests are enabled.
- Set the “Allow managers to request on behalf of employees (preview)” to Yes: This option allows managers to handle access requests for their team members.
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Author
Anoop C Nair has been Microsoft MVP from 2015 onwards for 10 consecutive years! He is a Workplace Solution Architect with more than 22+ years of experience in Workplace technologies. He is also a Blogger, Speaker, and leader of the Local User Group Community. His primary focus is on Device Management technologies like SCCM and Intune. He writes about technologies like Intune, SCCM, Windows, Cloud PC, Windows, Entra, Microsoft Security, Career, etc.