Troubleshoot SCCM Issues with SuperFlow – A Newbie Guide Configuration Manager ConfigMgr

Troubleshoot SCCM Issues with SuperFlow – A Newbie Guide. I have a post that talks about troubleshooting steps for newbies with flowcharts. SCCM flowcharts are the best place to understand the workflow/data flow/process of each SCCM component.

More details in the following post-SCCM ConfigMgr Troubleshooting Steps for Newbies with Flowcharts. In this post, we will see “Troubleshooting SCCM Issues with SuperFlow – A Newbie Guide.”

Video Tutorial SCCM SuperFlow Installation & Walkthrough

Content of this post

• What is SCCM SuperFlow?
• Learn the SCCM Client Installation process with SuperFlow
• Learn SCCM Client Assignment Process with SuperFlow
• Learn SCCM Backup Process with SuperFlow
• Learn SCCM Restore Process with SuperFlow
• Download SCCM SuperFlows

I have a YouTube channel. Subscribe here to watch and learn about SCCM with the video tutorials about SCCM-related issues and installations. And also have a Facebook page here. This is also a place I normally upload the SCCM/Intune-related videos.

What is SCCM SuperFlow?

The SuperFlow is a content model which is interactive. The SCCM SuperFlow provides an interactive content model structured for viewing documentation.

Each SuperFlow includes comprehensive information about a specific SCCM data flow, workflow, or process.

SCCM SuperFlow Contains

• Detailed Information
• Procedures
• Sample Log entries
• Best practices
• Real-world scenarios
• Troubleshooting information
• Security information
• Animations

Learn the SCCM Client Installation process

The CCMSetup process superflow explains to you to understand the process that CCMSetup uses to install the SCCM clients.

CCMSetup client install flow is not updated for the SCCM CB version. But, it’s better to get the basics right about the installation of the SCCM Client. When you have a problem with SCCM client installation, this superflow will help you troubleshoot and resolve the issue. 

Two log files are associated with this CCMSetup superflow and SCCM client installation process. SCCM client setup file “CCMSetup.exe” searches for SCCM Management Point (then Distribution Point) server for the rest of the client installation and prerequisite files.

• CCMSetup.log
• Client.MSI.log

Learn SCCM Client Assignment Process with SuperFlow

Once the SCCM client is installed successfully on a workstation, the client assignment starts. The client will be able to receive the policies from the server after the client is assigned to a particular SCCM site.

SCCM client is considered an unmanaged device when the client is installed successfully, but this is not assigned to a site. There are two methods for a client assignment. Those are the manual assignment and auto-site assignment. These two methods are explained in the SCCM client superflow.

Learn SCCM Backup Process with SuperFlow

The SCCM backup process is changed in SCCM CB. Microsoft fully supports SQL backup, and no need to take SCCM full backup. But, in some scenarios, we still need SCCM full backup. SCCM backup SuperFlow helps to understand the process of SCCM full backup.

SCCM backup is initiated by a scheduled maintenance task or manually starts the SCCM backup service. Once the backup service is created, the backup snapshot destination will be prepared, and backup logging will start.

The SMS VSS writer (SMS_SITE_VSS_WRITTER) and SQL server VSS writer (SMS_SITE_SQL_BACKUP) services will be triggered as part of the SCCM backup. These two services will help start VSS snapshots for site settings and the site database. More troubleshooting details are available in the Smswriter.log file.

Learn SCCM Restore Process with Super Flow

I have explained the steps to restore an SCCM CB site in the following video tutorial. You can go through the post  “Video Tutorials on SCCM ConfigMgr Current Branch Backup and Recovery.“

The first in the process is to specify the backup files to restore. SCCM will verify the backup patch to understand whether you have a valid backup. Site data and SQL database will be verified and restored.

SCCM Troubleshooting help:- Download SuperFlows 

• Client Installation and Assignment SuperFlow
• Backup and Recovery SuperFlow for SCCM
• SuperFlow for Creating SQL Server Reporting Services Report Models in SCCM
• SCCM SuperFlow for Configuring Software Updates
• SCCM Software Update Deployment SuperFlow
• SCCM Software Updates Synchronization SuperFlow
• SCCM SuperFlow for Operating System Deployment via PXE

Author

Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc……………