SCCM ConfigMgr Troubleshooting Steps for Newbies with Flowcharts

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How_To_Learn_SCCM_Troubleshooting_Software_Deployment

SCCM is not dead, and many newbies are trying to learn SCCM. Instead, this is the most happening time for an SCCM engineer. SCCM + Intune Co-management opens up many new opportunities for SCCM engineers. Enterprises are getting ready for Windows 10 migrations. And most of the organizations depend on SCCM team to get the Windows 10 migration on time. So, SCCM troubleshooting is in high demand for newbies. In this post, we will see SCCM ConfigMgr Troubleshooting Steps for Newbies with Flowcharts and SuperFlows.

The second part of this post is “ConfigMgr SCCM Troubleshooting Newbies Guide with SuperFlow.”

The first step in learning is to understand what is SCCM/ConfigMgr. I have a post which outlines the learning process of SCCM/ConfigMgr “How to Learn SCCM ConfigMgr and Intune“. SCCM Flowcharts and SuperFlows discussed in the post will help to troubleshoot SCCM related issues.

SCCM ConfigMgr Troubleshooting Step for Newbies with Flowcharts

The Flowcharts and SuperFlows are only available for SCCM 2007. Are you looking for SCCM/ConfigMgr Current branch (CB) SuperFlows and Flowcharts? There is already SCCM user voice with 104 votesUpdate the software distribution troubleshooting flowcharts for SCCM CB“. You can vote it up to get updated SCCM CB flowcharts and SuperFlows.

I have a YouTube channel Subscribe here to watch and learn SCCM with the video tutorials about SCCM related issues and installations . And also have a Facebook page here, this is also a place I normally upload the SCCM/Intune related videos.

SCCM_Troubleshooting With SuperFlows_Flowcharts

As I mentioned above flowcharts and SuperFlows are only available for SCCM 2007 version. But, you can get many troubleshooting tips about SCCM 2012 and CB from these flowcharts.

How SCCM PXE/Task Sequence Deployment Work Flow

Pre-installation Tasks are completed & the operating system is deployed. How to understand the troubleshooting flow for SCCM Task Sequence Deployment and PXE?

SCCM ConfigMgr Troubleshooting Step for Newbies with Flowcharts

The above SCCM SuperFlow provides more details about the background processes of Task Sequence and PXE deployment. This will be very helpful to troubleshoot SCCM PXE and TS issues.  For example :- PXE is boot is not happening, Task Sequence is not getting deployed to a machine, etc. How to start troubleshooting on these issues. More details SuperFlow for Operating System Deployment via PXE.

How to understand SCCM Package/Software distribution flow?

Deployment of package process – How to understand the troubleshooting flow for SCCM package distribution replication?

How_To_Learn_SCCM_Troubleshooting_Deployment Package_Distribution

The above picture will give you a details view of SCCM console package creation. It also covers the SCCM CB software/package replication troubleshooting process. If you want to troubleshoot on SCCM package replication issues, the above picture will help you. For example :- SCCM Packages/applications are not getting distributed to remote DPs. How to start troubleshooting replication issues on remote DPs? More details – Software Distribution Package Creation and Distribution Flowchart. 

Some other very useful SCCM troubleshooting flows for SCCM software deployments like applications/packages. This is basically for SCCM 2007. But, most of the things are still valid for SCCM 2012 and SCCM CB as well. More details –  Software Distribution Advertisement Flowchart. 

When you have trouble with client download the content from a distribution point then, you have to understand the flow of the process. SCCM client download process has been explained in this flowchart. And this SCCM client download flowchart will help you to troubleshoot and understand the problem. More Details – Client Program Download Request Flowchart. 

How to understand the flow of SCCM Delta Package Distribution?

Package replication with file delta replication enabled:- How to understand the troubleshooting flow for SCCM Delta package distribution?

SCCM ConfigMgr Troubleshooting Step for Newbies with Flowcharts

The above flowchart is for SCCM 2007, but most of the things are still same for SCCM 2012 and SCCM CB versions. This is the best way to understand the background process of SCCM package/software delta replication/ distribution to the DPs. When you have to troubleshoot DP replication issues then, the first method is to understand the distribution mechanism. More details – Package Replication with File Delta Replication Flowchart. 

How to understand the troubleshooting flow for SCCM Software deployment or Advertisement?

SCCM Software distribution: Advertisements – Flowchart will help you to understand the process of application deployment details for newbies.

SCCM ConfigMgr Troubleshooting Steps for Newbies with Flowcharts

The above picture shows the details of SCCM deployments to machines. An SCCM admin creates SCCM package/application from the console. What will happen in the background? The above SCCM flow chart will help to understand the background process of application deployment. This is very helpful for newbies to understand the process. More Details –> Software Distribution Advertisement Flowchart

Some example scenarios of troubleshooting are:- Deployment of applications are not reaching targeted machines? Are patch deployments not reaching targeted machines?

More Resources:-

SCCM Troubleshooting help :- SuperFlows 

How_To_Learn_SCCM_Troubleshooting_Software_Deployment

SCCM Troubleshooting :- Flowchart

  1. SCCM Software Distribution Package Creation and Distribution Flowchart
  2. SCCM Software Distribution Package Creation and Distribution Flowchart
  3. SCCM Client Program Download Request Flowchart
  4. SCCM Package Replication with File Delta Replication Flowchart
  5. SCCM Service Location Flowchart for Distribution Point Selection
  6. SCCM Content Location Flowchart for Distribution Point Selection
  7. SCCM Package Access Flowchart When Running from Distribution Point

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