Microsoft Intune is the SaaS solution provided by Microsoft. Microsoft Intune is a cloud-based desktop and mobile device management tool. This supports Mac OS, iOS, Android, and Windows 10. This cloud solution is used as a modern management tool.
This MDM solution can be integrated with SCCM, Azure AD, and Active Directory. This place gives you a great opportunity Learn Microsoft Intune and become an expert with Intune.
This solution can be used to deploy UWP applications, Security policies, Configuration policies, WiFi profiles, PKI certificates, and so on.
This solution is future-proof When you take a look at the Desktop (43.29%) Vs. Mobile (52.29%) Vs. Tablet (4.42%) Market Share Worldwide for the last year, you could see that mobile devices are leaders. So, Mobile Device Management is very critical, and this is a new world of opportunities for IT Pros like us. From my perspective, learning this solution is very important for SCCM admins.
Intune is an enterprise mobility management (EMM) solution from Microsoft. The EMM provider helps to manage mobile devices, network settings, and other mobile services and settings. This solution is nothing but a combination of Device, Application, Information Protection, Endpoint Protection (antivirus software), and Security/Configuration policy management solution (SaaS) facilitated by Microsoft in the Cloud.
Additionally, this solution has a feature called compliance policy, which can be integrated with the Azure AD “Conditional Access” policy to restrict access to company resources.
Quick Overview Comparison between Intune Azure and Silverlight Portal? I’m excited to share the comparison video and post about Intune Silverlight and the new Intune in the MEM portal.
There are many new features and many perfect changes. All the new Azure tenants with a new Microsoft EMS subscription can access a preview version of Intune in the MEM portal.
The Intune console’s performance, look, and feel are far better than those of the Intune Silverlight console. Intune in the MEM portal helps us eliminate the duplication of work needed to create Azure AD and Intune groups.
In the new portal, we can directly deploy applications, policies, profiles, etc… to Azure Active Directory Dynamic device groups and user groups. Enrolment restriction rules and RBA for Intune admins are other most exciting features for me within the new portal.
Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.1
Video Tutorial to know Intune Silverlight Portal Experience
Video tutorial to learn about the Intune Silverlight Portal Experience. The Intune blade in the Azure portal is like a special section where you can manage many things for your devices. It’s part of the Azure portal, where you do all sorts of stuff with your cloud services.
This Intune blade has many new features and tools to help you manage your devices even better.
Quick Overview Comparison between Intune Azure and Silverlight Portal – Video 1
Quick Overview Comparison between Intune Azure and Silverlight Portal
Manage Apps node is where you can create apps from the Android, Apple, and Windows stores. The most exciting feature in Manage Apps is that you can directly search the Apple App Store (Yes, I think for preview, we have only the option to select the US store) and fetch the application from there.
Hence, you don’t need to specify the app’s properties. Deployments in the new MEM portal are called ASSIGNMENTS. You can directly deploy applications to AAD groups. One thing missing in the review version of Intune is an option to upload MSI applications.
Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.2
The Configure Device node is in the new Azure console, where you can create configuration policies for iOS, Android for Work, Android, and Windows devices. Configuration policies in the Intune Silverlight portal have built-in generic policies for Windows, iOS, Android, etc. Similarly, the new Intune portal in Azure has built-in profiles.
We have different profile types, such as Device Restriction policies, WiFi profiles, VPN profiles, SCEP deployment profiles, and eMail profiles. Device restriction policies are the built-in configuration policies for specific device platforms.
Configuration Type
Custom
Quick Overview Comparison between Intune Azure and Silverlight Portal – Table 1
Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.3
Set device compliance is the node where you can create new, improved compliance policies for all the supported devices like iOS, Android, and Windows. The improvement over the Silverlight Intune portal is that we can select the device platform explicitly in the compliance policies.
Also, depending upon the device platform, separate compliance policies will be applied to different devices (even if a user is targeted to iOS, Android, and Windows compliance policies). Compliance policies are deployed via assignments in the Intune portal.
Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.4
The conditional Access node in the new Intune portal has very few options compared to Intune Silverlight conditional access options. All the device-based conditional access rules have been moved out of Intune and are now part of Azure Active Directory. Device-based conditional access policy has loads of granular options, more conditions, more control options, etc.
Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.5
The Enroll Devices node is where you can define enrolment restriction rules. These rules help to prevent devices from enrolling in Intune. The enrolment restriction rule comes before conditional access verification. Within enrolment restriction rules, we can have different types of restrictions, such as Device Type restrictions and Device Limit restrictions.
Device type restriction is where we can select device platforms and platform configurations. The Enroll Devices node is where you can also define/configure Windows Hello for business and check the MDM management authority, Terms and conditions, Corporate device identities, and Apple MDM push certificates.
Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.6
Access control is where we can define custom security permissions for Administrator users. Role-based administrator (RBA) is enabled in the new Intune portal, where you can create your own customized Intune admin roles.
Once you create a security role, you can assign it to a new Member Group and Scope Group. The Intune review portal offers the following permission options: Device Configurations, Managed Apps, Managed Devices, Mobile Apps, Organization, Remote tasks, Roles, Telecom Expenses, and Terms and Conditions.
Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.7
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Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
Learn how to Delete Devices from Azure Active Directory | Azure Portal. For effective device management, we need to delete and disable the Azure AD and Intune options.
A device can be retired and deleted from the Intune console (Silverlight), and I’m sure the new MEM portal will indeed have these options.
If you are an SCCM admin, you may recall that the SCCM console has an option to delete and disable a device. However, I have seen that when you retire and delete a device from the Intune console, that device will be removed from the Intune console but will still stay in Azure AD.
Managing devices in Azure Active Directory (AAD) and the Azure portal is crucial for maintaining organizational efficiency and security. The process remains similar whether you need to remove outdated devices or restrict access for specific ones.
Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices – Table 1
Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices – Fig.1
Back to delete and disable device options in the new Azure AD portal. We will first cover the disable/enable device option and then discuss the delete option. Consider a hypothetical emergency scenario where you want to disable an AAD device to prevent further damage to your organization.
Go to the MEM portal’s All Users and Groups blade to disable a device. Select All Users and select the Devices option from that blade. This will give you a list of devices. You can choose one device from that list and click on disable/enable the option per the requirement.
You can review the video attached to this post for a real-time experience. We don’t have to disable the option in the Intune console, so the only way to disable a device is from the Azure AD portal. Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices?
Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices – Fig.2
Delete Devices from Azure Active Directory
Now, we can see the delete device option in the Azure portal. This is a critical option that is very helpful in keeping your Azure AD environment clean. It will also help device management admins get better results from configuration/compliance policy and application deployments. To disable a device, go to the Azure portal’s All Users and Groups blade here.
Select All Users and the Devices option from that blade. This will give you a list of devices; you can choose one device and click delete.
Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices – Fig.3
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Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
Let’s discuss how to Exclude a Device from Azure AD Dynamic Device Group or Azure Active Directory Dynamic Group.
In my previous post, “How to Create Azure AD Dynamic Groups for Managing Devices via Intune,” we discussed creating Azure AD Dynamic Device or User groups. Another question I usually get is, “How do you remove or Exclude a device from Azure Active Directory Dynamic Device Group?”.
I expect this could be one of the scenarios used in deploying security/configuration policies via Intune. It is a very valid scenario; you can’t avoid it in device management. If you are an experienced SCCM Admin, no explanation is needed.
Removinga single device directly from the AAD Dynamic device group is impossible. Yes, a remove button is available, but when you select a device and click on it, a confirmation popup with a YES button will appear.
Exclude a Device from Azure AD Dynamic Device Group
Clicking the YES button will give an error message stating that you can’t remove the device from the Azure AD dynamic device group: “Failed to remove member LENexus 5 from group _Android Devices.” However, this can be achieved by adding some conditions to the advance membership rule query in AAD dynamic groups.
Device
Details
Member
LGENexus 5
Group
Android Devices
Membership Type
Dynamic
Member Type
Device
How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Table 1
How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Fig.1
Advanced rules for AAD Dynamic membership are based on binary expressions. One Azure AD dynamic query can have more than one binary expression. Each binary expression is separated by a conditional operator, either ‘and” or “or“. You can play around with this conditional operator to remove the devices from the AAD dynamic device or user groups.
How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Fig.2
Following is the advanced membership rule query I used to remove a device in the AAD dynamic device group. In this query, the conditional operator between 2 binary expressions is -and.
I don’t know the result or whether this will work effectively when we deploy a configuration policy via Intune to this AAD device group. I assume it will work because I can see a difference in the device icon called “LGENexus 5.” That is the device that I tried to exclude using the above query.
How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Fig.3
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Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
Learn two things from this post. How to Create Azure AD Dynamic Groups for Managing Devices using Intune? and How to Pause AAD Dynamic Group Update?
This post will see how to create Dynamic device groups and User Groups in Azure Active Directory. Azure AD groups are similar to collections (in the SCCM world) for Intune device management solutions.
So this is very important in the world of modern management of devices using Microsoft Intune. If you are an SCCM admin, the AAD dynamic group is similar to creating a dynamic collection using WQL query rules. AAD groups don’t have that granularity in creating dynamic query rules if you compare them with WQL query rules.
However, the new Azure portal has many options to create dynamic query rules. The video tutorial will help you get more inside AAD Dynamic groups.
Advanced rules for AAD Dynamic membership are based on binary expressions. One Azure AD dynamic query can have more than one binary expression. Each binary expression in the AAD dynamic membership rule query must have 3 parts: the left parameter, the binary operator, and the right constant.
A left parameter in the query rule is one of the attributes of the AAD object (either user or device). If you want to query users in a particular department, then the user is the object, and the department is the attribute (user. department).
A binary operator is only a conditional operator like “-ne,-eq, -contains -match.” The right constant is a constant value specific to your requirement; for example, if you want to create a group for all IT users, it is “IT.”
Let’s take an example of creating an Azure AD dynamic group for Windows devices. The following are the steps to create the AAD dynamic Device group. You must have appropriate permissions to create Azure AD groups. Follow the steps to create the Device group for 22H2.
Select Security – Group Type from the drop-down option.
Enter Group Name “HTMD Windows 11 22H2 Device Group” (any name is fine).
Enter Group Description “HTMD Windows 11 22H2 Device Group” (any description is fine).
Select Dynamic Device as the Membership type.
Click on Add Dynamic Query under Dynamic Device Members.
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.1
You need to hover over the properties column to get an option to select Azure AD dynamic device groups based on Windows on the Dynamic membership rules page.
You can create or edit rules directly by editing the syntax in the box below. Or you can use the Azure AD portal UI as shown below to create a dynamic group query rule. There are some scenarios where the device properties (e.g. nesting) are not published in the UI property list.
(device.deviceOSVersion -startsWith "10.0.22621")
Click on the SAVE button to save the query rule.
You also have the option to validate the Azure AD query from the Validate Rules tab, as shown in the picture. The section below explains more details.
Dynamic Membership Rules
Details
Property
deviceOSVersion
Operator
Starts With
Value
10.0.22621
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Table 1
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.2
You can now click on the CREATE button to complete the process of creating a Windows devices Azure AD dynamic group. You can also change the version numbers to get different results.
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.3
Microsoft recently added an option to Pause Azure AD Dynamic Group Update. You can perform the PAUSE action from the Azure AD portal itself. You don’t have to do this using Microsoft Graph or any other crazy method.
An accidental deployment happened to the Azure AD dynamic group, and you must reduce the impact. What would be your first step? I think the update pause might help to pause the deployment with immediate effect at least for new devices.
You can navigate to the Azure AD dynamic group that you want to pause. You can enable the Pause Processing option for Azure AD Dynamic groups from the Overview tab.
When the setting is set to YES, the processing of this dynamic group will pause.
When set to NO, processing will continue.
The Dynamic Rule Processing Status = Updates Paused once you enable the Pause Processing option from Azure AD dynamic group. The Dynamic Rule Processing Status shows whether or not this group is processing changes to the dynamic group rules.
This is only applicable when a group is newly created or the rule was recently edited or the Pause Processing setting is changed.
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.4
Maximum Supported Words/Characters
I did a test to understand the maximum supported words/characters in Azure AD dynamic, advanced membership rule, and I found that we could save a query with a maximum of 311 words and 3045 characters.
When I increased the numbers to 315 words and 3085characters, it gave an error “Failed to create Group_Maxi. Undefined,” where MAXI is the group name.
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.5
Now back to Intune and device management. I will create 3 basic groups for device management. These AAD dynamic device groups (All Windows Devices, All iOS Devices, and All Android Devices) will be used to deploy different configuration policies.
Dynamic Query
First, I wanted to group all Windows devices in my Intune environment. There are two ways to create an AAD group with dynamic membership query rules 1. Simple rule, and 2. Advanced Rule. It’s better to use simple queries via Azure portal GUI to group Windows devices based on the operating system.
If you want to use advanced membership, then the following is the query “(device.deviceOSType -contains “Windows”).” When you create an Azure AD dynamic device group, it will take 1 or 2 minutes (depending upon the query’s complexity and the database’s size) to populate the devices into the group.
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.6
It’s time to find iOS devices (iPhone or iPad) in my environment via AAD Dynamic query and group them into an AAD dynamic group. Unlike the Windows device group, the iOS device AAD dynamic Device group can’t be created using a simple membership rule; rather, we should use the Advanced membership rule.
We need to have two constant values like iPhone and iPad. Following is the query that I used to fetch iOS devices (device.deviceOSType -contains “iPhone”) -or (device.deviceOSType -contains “iPad”).
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.7
OK, here we go with a grouping of Android devices. In this scenario, I want to create an AAD dynamic device group using a simple membership rule.
Because I don’t have more than one constant value in the AAD group binary expression. Following is the dynamic query for the Android device group “(device.deviceOSType -contains “Android”).”
How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.8
Author
Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is a blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. E writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc…
How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Endpoint Manager? A Clean Intune environment always gives us better deployment results, and one of the important steps to keep your environment clean is explained in this post.
This is not the only way to keep your Intune environment clean. Rather you should have regular sanity checks for your environment to ensure that you don’t have duplicate copies of policies and applications.
Moreover, you should avoid duplicate deployments of policies and applications. Duplicate deployments of policies can cause conflicts and could result in unexpected results.
We SCCM Admins are familiar with the process of deletion and removal of a device in SCCM and Microsoft Intune. However, we are always not sure when you remove a device from SCCM, then that device record will automatically get removed from On-prem Active Directory or not.
Table of Contents
Introduction – How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune
The removal or deletion of a device or machine from Active Directory is not SCCM’s responsibility, and this should be handled separately by on-prem Active Directory.
So how are these operations handled in the modern device management world in terms of Intune SA (or SCCM Hybrid) and Azure Active Directory? In most cases, I have not seen that when you retire and delete a device from Intune, that device record will automatically get purged from Azure Active Directory (AAD).
To have better results for your Compliance/configuration policy and application deployments in the modern device management world, we should ensure a clean environment with clean Azure AD.
You can get a better understanding of this issue from the above video tutorial.
How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Endpoint Manager?
How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune – Fig.1
How to Delete Clean Tidy Intune Azure Active Directory?
In the above example, Intune console shows me only one device assigned to my user account. Whereas if you look at my Azure AD user ID and check for the devices assigned against my account, you can see there are a total of 3 devices, and all the 3 devices have been shown as managed by Intune.
This is not accurate data that is getting reflected in Azure Active Directory. I’m not saying every time this scenario will happen. I’ve seen some devices automatically get removed from Intune and AAD. How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Endpoint Manager?
I suppose we should have a better accuracy/sync between Intune and Azure AD databases. I don’t see a scheduled task in Azure AD to purge the deleted records from Microsoft Intune. I’m not sure whether this is coming in the near future or not.
To ensure better results for Intune device management policies, when you delete a device from Intune, you should make sure that the device record is removed from Azure AD. I’m planning to post a video tutorial showing how to delete a device from Azure AD to have a clean and tidy environment.
Name
Enabled/Disabled
Platform
Trust Type
Is Compliant
Managed by
DESKTOP-LNK7273
Disabled
Windows 10.0.1439
AzureAd
True
Intune
DESKTOP-213GHPA
Enabled
Windows 10.0.1439
AzureAd
True
Intune
How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune – Table 1
How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune – Fig.2
We are on WhatsApp now. To get the latest step-by-step guides, news, and updates, Join our Channel. Click here. HTMD WhatsApp.
Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
This blog post teaches you how to Troubleshoot Windows 11 10 Intune MDM Issues. There are several options to troubleshoot, and some of them are explained here.
Windows 11 or 10 MDM issues and troubleshooting are pretty new for SCCM admins like me! So what is the importance of Windows 10 MDM? When you use Intune or SCCM + Intune hybrid to manage Windows 10 machines, all the management policies are deployed through the MDM channel. This post is Windows 10 MDM Troubleshooting Guide.
There could be many ways to troubleshoot Windows 10 MDM issues while using Microsoft Intune to deploy policies to those devices. In this post, I will share the 3 easy ways to start MDM troubleshooting. Yes, it’s different from the SCCM/ConfigMgr client’s way of troubleshooting, as there are no log files for the MDM client.
MDM client is in build with the Windows 10 operating system, and events logs are the best place to troubleshoot Windows 10 MDM issues. The 3rd way mentioned in this post is very easy for me and IT Pros to understand and start Windows 10 MDM troubleshooting. I have created a video to explain the troubleshooting tips, as you can see above.
For example, if an Intune policy is deployed to a Windows 10 machine but is not getting applied, how do we start troubleshooting? First, we need to understand Windows 10 management architecture.
The following is the high-level architecture diagram for Windows 10 management. If we know this high-level architecture, troubleshooting Windows 10 MDM issues will be easy. This post will help us as a Windows 10 MDM Troubleshooting Guide.
How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.1
Video Tutorial – Windows 10 MDM Troubleshooting Guide
Windows 10 MDM Troubleshooting Guide video tutorial to help IT Pros! This video teaches you how to fix problems with Windows 10 MDM (Mobile Device Management) using the registry, WMI (Windows Management Instrumentation), and Event Logs.
It breaks down troubleshooting into simple steps, showing you how to identify and solve issues with your device management. You can learn to resolve common problems efficiently by following along with the video.
How to Troubleshoot Windows 11 10 Intune MDM Issues – Video 1
Event logs in Windows 10 machines are the best to start troubleshooting MDM-related issues. As you can see in the below screen capture, you could be able to see where to go in events logs (Microsoft->Windows->DeviceManagement->Enterprise-Diagnostics-Provider/Admin) to see the details of the MDM and Device Management related issues. When the machine is Workplace Joined or AAD joined, all the events related to Intune/SCCM policies are recorded in “this” event log section.
AAD event logs are also very useful in this Windows 10 MDM issue, and you can check out the following location for AAD-related event logs: “Microsoft-Windows-AAD/ Operational”. Event logs are an integral part of the Windows 10 MDM Troubleshooting Guide.
The event logs are the best way to troubleshoot Windows 10 MDM issues. You will get the detailed status of Intune or SCCM hybrid policies from event logs. Each entry in those event logs will tell you whether or not the deployed policies are reached and applied on that machine. There is also a way to export the MDM log files to the folder “C:\Users\Public\Documents\MDMDiagnostics” from Windows 10 settings – connect to the work or school page.
How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.2
Troubleshoot Windows 10 with WMI Explorer
WMI Explorer way of Checking whether the Policy Settings are Applied or Not:-
WMI Explorer is the best tool to check the MDM policies to confirm whether those settings are applied on the windows 10 system or not. As you can see in the following screen capture, this is how to check whether MDM policies are correctly applied to a Windows 10 machine.
I have deployed the Windows Defender policy from Intune to this Windows 10 machine, and you can use WMI explorer to find out whether these policies are applied on the machine or not. Again, when you start troubleshooting, the best place to begin with is event logs.
We can also check this via WBEMTEST, but we may need to start WBEMTEST from the system context to see the policy details. WMI Explorer is the best place to check and confirm whether the MDM policies (from Intune or SCCM) have been applied to a machine.
Registry way of Checking Windows 10 MDM Policy Settings
Troubleshoot Windows 10 with Registry Entries
The 3rd and easiest way to check whether the MDM policies are applied to a Windows 10 machine is the registry key. Following is the registry location where you can find MDM policy settings. You want to check for MDM policy settings on Windows 10 machine is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers
In this below screen capture, you can see the Windows Defender settings I applied to Windows 10 machines through Intune policies. The only caveat of this method is we need to find out a way to decode each provider GUID (CLSID Key?) related to MDM policies. Following are some of the extracts from my Windows 10 machine:-
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\18dcffd4-37d6-4bc6-87e0-4266fdbb8e49 - Power Policy Settings Buttons
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\1e05dd5d-a022-46c5-963c-b20de341170f - Power Policy Controls Energy
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\23cb517f-5073-4e96-a202-7fe6122a2271 - Power Policy Settings Disaplay
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\2648BF76-DA4B-409A-BFFA-6AF111C298A5 - ?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\268c43e1-aa2b-4036-86ef-8cda98a0c2fe - ? Power Policy Settings PCI Express
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\2AB668F3-6D58-4030-9967-0E5358B1B78B - Microsoft Intune MDM Policy Settings - Account, Bitlocker, Connectivity, Data Protection, Defender, Device Lock, Experience, Network Isolation, Security, System, update and WiFi
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\C8DC8AF6-2A7D-4195-BA77-0A4DAC2C05A4 - Microsoft Intune/SCCM MDM policy settings - Browser, Camera, Connectivity, Device Lock, Security, Systems and Wifi
System > Power Management > Button Settings
Select the Start menu Power button action (on battery)
Select the Start menu Power button action (plugged in)
Select the Start menu Power button action (plugged in)
Enabled – Select the Start menu Power button action (on battery).
Steps
System > Power Management > Button Settings
Select the Start menu Power button action (on battery)
Select the Start menu Power button action (plugged in)
Select the Start menu Power button action (plugged in)
Enabled – Select the Start menu Power button action (on battery).
How to Troubleshoot Windows 11 10 Intune MDM Issues – Table 1
How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.3
Troubleshoot Windows 10 with MDMDiagReport
These GUID IDs can be found in the MDMDiagReport.xml file, and this XML can be decoded into HTML file MDMDiagReport.html using the tool.
How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.4
We are on WhatsApp now. To get the latest step-by-step guides, news, and updates, Join our Channel. Click here. HTMD WhatsApp.
Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
Let’s discuss the Intune Starter Kit, a Helping Hand for IT pros who want to learn Intune. Loads of people requested a starter kit for Intune, as I have one for the SCCM 2012 starter kit, and the SCCM 2012 starter kit page was handy for the community (I think that is why people are requesting the Intune Starter Kit).
This post will mainly concentrate on Intune standalone (not Intune Hybrid and Office 365 Intune MDM). In most cases, there is no need/very minimal need for on-prem infrastructure if you go with Intune standalone and all the other cloud components like Azure Active Directory, Office 365, etc. I’ll keep adding new things to this page. This is just starting 😉
I started working with Intune in the latter part of 2012, and Microsoft Intune has evolved a lot over the years. In 2013, I started a post called “Microsoft Intune Wiki” (most of the links are outdated, but it’s worth going through if you want to see how Intune was).
We already have a Facebook group for Intune Professionals. If you would like to join the Facebook community of Intune Professionals, click here
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune
What is Microsoft Intune?– Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune
Intune is Microsoft’s enterprise mobility management (EMM) solution. The EMM provider helps manage mobile devices, network settings, and other mobile services and settings. Microsoft Intune combines Device, Application, Information Protection, Endpoint Protection (antivirus software), and Security/Configuration policy management solution (SaaS) facilitated by Microsoft in the Cloud.
Additionally, Intune has features where admins can create a “Conditional Access” policy to get access to company resources. Only Intune will provide access to company or corporate resources (corporate mail, SharePoint, etc.) if the devices meet those conditions.
Previously, I mentioned Microsoft Intune as a lighter version of SCCM or ConfigMgrin the cloud. However, I don’t want to make it so simple this time. Intune architecture is entirely cloud-based and agile. To get a more detailed idea about Intune (Yes, this video is old and outdated in some parts as Intune evolved along with Microsoft’s Enterprise Mobility and Security (EMS).
I’m going to explain this in a slightly different way. Let me know if this is confusing. We can manage devices with an Intune client agent and arguably without one. For example, Intune company portal application(s) in different app stores like Google Playand Apple Store are Intune client agents.
So, when you install the Intune company portal onto your Android or iOS devices, you are doing agent-based management. Also, the Microsoft Intune client MSI can be downloaded once you have a valid Intune subscription. You can download and install it on Windows machines that you want to manage.
I have an old post (published in Dec 2012) here to help you understand the basics of Intune MSI agent installation. Once you install the Intune MSI agent on Windows machines, Intune will “fully manage” those machines.
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.1
So, what is arguably agent-less Intune management? Within Windows 10, we have a “build—Native” MDM agent as part of the operating system. We can enrol Windows 10 devices in Intune using the “in build—Native” MDM agent. In this scenario, we must use the Intune company portal to install applications like a shopping cart.
So, the Intune company portal does not act as an Intune agent in native MDM enrolment scenarios. Native MDM-managed devices are arguably NOT fully managed devices (at this point). I’m sure this will change sooner or later. The Windows 10 in-built MDM agent can enrol your Windows 10 devices in any other MDM management software, such as VMware Airwatch, Mobileiron, etc.
Enrolled via the Intune company portal.
Enrolled via Installation of Intune MSI client.
Enrolled via Windows 10 1607 and above in build Azure AD join and MDM enrolment.
MAM without MDM enrolment.
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.2
How Do you Get an Intune Account and Start Working/Testing with Intune?
Download the Microsoft EMS step-by-step guide from here. This guide will help you get a free trial version of Office 365, Azure AD, and Intune subscription. If you already have an Azure AD (Azure AD premium) subscription, things are straightforward, as I posted in the blog here.
Suppose you don’t have an Azure AD subscription. It is better to start with anEnterprise Mobility Suite (EMS)trial account, an Azure Free Trial Account (an Azure trial account is already created as an EMS trial account), and an Office 365 free trial subscription. Creating a NEW outlook.com account and getting ready with credit card details to activate the Azure trial subscription is better for getting these trail accounts.
Getting a trial version of Azure AD, Office 365, and Intune is very straightforward if you have never done this same process with your credit card and mobile number. Azure AD and Office 365 are prerequisites for Intune if you want to test all its features.
Note: Intune can also be signed up separately from here. If you want to test only Intune now, this is the way to go.
How to Start using Microsoft Intune Console
Once you have completed the subscription steps, you can log in to the Microsoft Intune (http://manage.microsoft.com/) portal (Silverlight is necessary for the Intune console to work). Internet Explorer with the Silverlight plugin is the best internet browser for the Intune console.
However, the Intune console will work on any internet browser that can add Silverlight as a plugin. It might even work without the Silverlight plugin, and I would love to see this soon.
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.3
How Do you Select the MDM Authority from the Intune Console?
MDM authority and management options are significant to me. Please note that you won’t be able to change it once you set MDM (Mobile Device Management) authority to Intune in the following place at the Intune console.
To change Intune MDM authority, you must raise a ticket with CSS or a service request via the Intune/Office 365 portal. So be very careful when you click on any links on the following page at the Intune console.
What Types of Management Authority Do We have for Intune?
Microsoft Intune
Configuration Manager (SCCM)
Office 365 (lightweight Intune)
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Table 1
Quick question: Do I need to re-enrol devices if the MDM authority is changed from o365 MDM to Intune MDM? It works without re-enrolment of devices; it is just a compliance check, and everything looks okay on the device. I heard it’s supported, as both use Intune for MDM.
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.4
How to Start Managing Windows/iOS /Android Devices with Intune?
Managing Windows devices is very straightforward. Yes, Windows 10 management is very straightforward; earlier, we needed side loading and key SEP certificates to manage/deploy apps for Windows and Windows Phone devices.
Most of these certificates and sideloading essential requirements have been removed for most scenarios. Managing Android devices is also very straightforward. It takes 10 minutes to sync your Windows Store for Business and Microsoft Intune. More details are provided in the post “Integrate Windows Store for Business” here.
If you want to install store apps without using a Microsoft account, read the blog post “How to Add Apps to Business Store and Install Intune Company Portal without Using MS Account” here.
However, iOS\MAC OS device management has certificate requirements, and we need to go to the Apple portal, upload your cert for the tenant, and get the certificate for your Intune tenant.
The process for SCCM CB is explained in the following video, but the process is similar for Intune. More details here Microsoft document specifically for Intune.
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Video 1
How Do I Deploy MSI Applications to Windows PCs using Intune?
Like SCCM, Intune can also deploy different applications to other devices. The types of applications that Intune supports now are EXE, MSI (Windows Installer and Windows Installer through MDM), APK, IPA, XAP, and APPX—APPXBUNDLE for Windows app package and Windows Phone app package. We can make software or applications available to devices via three methods.
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.5
1. Software Installer – select the type of software you want to install
2. External Link – this can be used for deploying the applications in the Google Store via deep linking
3. Managed iOS apps from Apps Store – this can be used to deploy the apps in the Apple Store via the deep linking method
Creating policies in Intune is another crucial step in configuring and managing devices through Intune. The following is the list of policies you can create and deploy via Intune.
Configuration Policies
Compliance Policies
Dynamics CRM Online Conditional Access Policy
Exchange Online Conditional Access Policy
Exchange On-premises Conditional Access Policy
SharePoint Online Conditional Access Policy
Skype for Business Online Conditional Access Policy
MAM Application Policy
MAM Browser Policy
What is the difference between the Intune Configuration and Intune Compliance Policy? You can see similar settings in compliance and configuration policies in some cases. So, what is the exact difference? Compliance policy works with conditional access policies; however, configuration policies are independent of conditional access. Compliance policies can deploy ONLY to USERS, whereas Configuration policies can be deployed to Devices and Users.
The Following Video will Explain How to Create and Deploy Intune Compliance Policies from the Console.
Compliance policy won’t force the device to change its configuration; rather, it will wait until the device enters the compliance stage to provide access to company resources like mail/SharePoint (in case a Conditional access policy is set). The configuration policy forces the device or user to change the configuration setting mentioned in the policy (which is arguably not true in all scenarios).
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Video 2
What are MAM (Mobile Application Management) Policies?
Mobile Application Management policies are application-specific policies you can set up via Intune. What is the difference between configuration, Compliance policies, and MAM policies? Configuration and Compliance policies are for the entire device. It applies to everything on the device. MAM policies will be used only for the application with which it’s associated.
Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.6
What is MAM without MDM enrolment (MAM WE – MAM Less MDM)?
This is another policy type in Intune. What is the difference between MAM with MDM enrolment and MAM without MDM enrolment? These are Mobile Application Management policies without enrolling in Intune. They help secure corporate data using BYOD/personal devices to access corporate mail, SharePoint, etc.
Why is the Intune option visible in the Azure portal (https://portal.azure.com/)? This is good news for SCCM/Intune admins. We are getting new features in Intune. This time, it’s Intune MAM (Mobile Application Management) without MDM enrolment.
For complete mobile device management, we must use the original Intune portal (https://manage.microsoft.com). Forums and other communities regularly asked whether Intune could coexist with MDM products like Airwatch or Mobile Iron.
How Do You Manually Add Users to the Intune Console?
How do you add users to the Intune console and provide permissions to users in the Intune console? We don’t have to do this when Intune Silverlight console is migrated to the Azure portal??
Before you try to provide service administrator access (limited roles available in Intune Silverlight console Full Access, Read-Only access, or Helpdesk—Group Node access) to users in Intune, you should make sure the administrator or server administrator user is already available in the Intune administrator console. More info here.
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Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
Are You Having an Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr?
Are you having issues with Windows Information Protection (WIP, previously known as “Enterprise Data Protection – EDP” policies configured through the SCCM ConfigMgr CB 1606 production version?
If so, I was one of you. I’m talking about the issue I faced while deploying the WIP policy via the Windows 10 MDM channel. I will try to explain the problem which I had with WIP CI (for the specific scenario which I tested):-
When you open WIP CI, try to check whether everything is okay or not and exit out of CI with/without making any changes. Some values in CI XML will automatically change, breaking the entire CI.
Windows Information Protection WIP– Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr
I’ve embedded a video below explaining this bug/issue. If you are new to WIP/EDP and want to know how to create, deploy, and test WIP with Windows 10, look at my previous post and video here.
The good news is that Microsoft’s new rollup update (KB3186654)most probably fixed this issue. I have done extensive testing with Windows Information Protection (WIP) policies/CIs after installing the new rollup on the SCCM CB 1606 server, and the results are very promising.
Name
Type
New Windows 10 WIP
General
Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr – Table 1
Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr – Fig.1
How to Create – Deploy WIP EDP Using SCCM CB 1606 and End-user experience of WIP
I tried creating new WIP CIs, editing the existing WIP CIs, etc. All the scenarios I tested worked well for me. I tested this with Windows 10 1607 build numbers 14393.00 and 14393.82 (via MDM channel). Are You Having an Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr Endpoint Protection?
Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr – Video 1
Sample of the correct WIP CI with correct ConstantValue
Let’s discuss the Sample of the correct WIP CI with the correct ConstantValue. The below section helps you show the sample of the correct WIP CI with the correct ConstantValue.
We are on WhatsApp now. To get the latest step-by-step guides, news, and updates, Join our Channel. Click here. HTMD WhatsApp.
Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
Intune Company Portal App Login Issues with Windows 11 or Windows 10 Devices? Have you tried to Repair or Reset Company Portal App to fix the issue? The Intune company portal application is not allowed to log in when it is installed on Windows 10 or Windows 11.
The issue explained in the post below could be due to either Azure AD authentication issues or proxy issues. It won’t let you log in with your username and password.
The Company Portal app will get redirected to the login page repeatedly. Have you tried to log in to the Intune company portal from a Windows device, and can you reproduce this issue?
Fix Company Portal App Login Error Occurred AAD Auth Proxy Issues. This post also explains the Tenant Restriction Policy and company portal issues.
Whenever you have an issue with the Intune Company Portal app, it’s better to Reset, Repair, or Reinstall it before trying to do further troubleshooting. Otherwise, this could be another issue if you see the same problems with a more significant number of Windows 11 devices.
Intune Company Portal App Repair options are easy to use, unlike other Win32 or MSI applications. Since the Intune Company portal is a Microsoft Store Application, it has all the Reset, Repair, and Reinstall options.
To fix Intune Company Portal App Repair Reset Options, you need to follow the steps explained below.
Navigate to the Apps & Features option by right-clicking on the Start button from Windows 11.
Use the search function to find the Company Portal application.
Click on the three (3) vertical dots menu.
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.1
To repair the Company Portal Application on a Windows 11 device, select Advanced options, as shown in the screenshot below.
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.2
The first step I always recommend is to TERMINATE the company portal app by clicking on the TERMINATE button from Apps -> Apps & Features -> Company Portal Advanced Options.
Intune Company Portal App Repair
Let’s check the next option, the Intune Company Portal app repair option. If this app isn’t working correctly, you can try to repair it. The Company Portal app’s data will not be affected.
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.3
Company Portal App Repair Reset and Uninstall
Let’s check the following options to see if the Terminate and Repair options for the Company portal don’t work well. Company Portal App Repair, Reset, and Uninstall are the other options available on Windows 11 devices.
Company Portal REPAIR helps to fix the issue if the app is still not working as expected. The RESET will remove all the app-related data from the Windows 11 PC and give the Company Portal a fresh start.
The UNINSTALL button is the last resource for fixing theCompany Portal Application on Windows 11PC. After uninstalling the app, you can reinstall it from the Microsoft Store.
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.4
Well, this is a weird issue, so stay with me! Let’s learn how to Fix the Company Portal App Login Error that Occurred. This issue is only for the Intune Company portal application. There was no issue accessing the company portal Website. This issue is only applicable to Windows 10/11 devices.
Problem Statement – Fix Company Portal App Login Error
Windows 10 devices started getting error messages when users tried to launch the Company portal app. The error details are given below.
Login error occurred – An error occurred while attempting to log in to Company Portal Login Error.
You get two options:
Share Details
Close
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.5
Send Company Portal App for Windows 10 Logs
You can try to click on Share details to get the Company portal app log for Windows 10 or 11 devices. The message shows “Sending the Logs to Microsoft.“
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.6
Now you can share the details with Microsoft using the Onenote file. Requesting help with the company portal app for Windows 10 or Windows 11.
NOTE! – You can send the company portal app logs for Windows 10 using the following method as well:
Open the Company Portal app.
Select Help & support > Get help.
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.7
Details of Company Portal App Log
Describe the problem you’re experiencing. The Company Portal has collected your logs (Diagnostics ID: 2WWEWN) and sent them to Microsoft to help troubleshoot. Your description will help us understand what happened and how to fix the problem. After you’ve described the situation, send this email to your company support for more help.
Troubleshooting – Fix Company Portal App Login Error
Now, let’s enter the real troubleshooting scenario of the Company Portal app for Windows 10 devices.
First, I couldn’t find much information from the Microsoft logs mentioned in the above section.
I started looking at event logs to get more details.
Navigate to Microsoft-Windows-AAD/Operational (Azure AD authentication-related errors).
The following event ID 1098 shows an error that started when I tried to launch the company portal app.
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.8
Event Log Details
The following are the company portal login issues with Windows 11/10 devices. As you can see in the paragraphs below, these logs are taken from event logs.
Log Name: Microsoft-Windows-AAD/Operational
Source: Microsoft-Windows-AAD
Date: 15/07/2020 16:00:58
Event ID: 1098
Task Category: AadTokenBrokerPlugin Operation
Level: Error
Keywords: Operational,Error
User:
Computer:
Description:
Error: 0xCAA82EE2 The request has timed out.
Exception of type 'class HttpException' at xmlhttpwebrequest.cpp, line: 163, method: XMLHTTPWebRequest::ReceiveResponse.
Log: 0xcaa10083 Exception in WinRT wrapper.
Logged at authorizationclient.cpp, line: 233, method: ADALRT::AuthorizationClient::AcquireToken.
Request: authority: https://login.microsoftonline.com/common, client: 8ba1a5c7-f19a-5de9-a1f1-7178c8d51343, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113
Log: 0xcaa1007b Acquire token failed.
Log Name: Microsoft-Windows-AAD/Operational
Source: Microsoft-Windows-AAD
Date: 15/07/2020 16:00:58
Event ID: 1098
Task Category: AadTokenBrokerPlugin Operation
Level: Error
Keywords: Operational,Error
User:
Computer:
Description:
Error: 0xCAA82EE2 The request has timed out.
Exception of type 'class HttpException' at xmlhttpwebrequest.cpp, line: 163, method: XMLHTTPWebRequest::ReceiveResponse.Log: 0xcaa1007b Acquire token failed.
Logged at aggregatedtokenrequest.cpp, line: 70, method: AggregatedTokenRequest::AcquireToken.
Request: authority: https://login.microsoftonline.com/common, client: 8ba1a5c7-f19a-5de9-a1f1-7178c8d51343, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113, resource: 00000002-0000-0000-c000-000000000000, correlation ID (request): 9d18dbac-d522-4d6e-8d14-c3e7610ec34c
0xcaa9004b Exception during nonce request
Log Name: Microsoft-Windows-AAD/Operational
Source: Microsoft-Windows-AAD
Date: 16/07/2020 10:11:06
Event ID: 1098
Task Category: AadTokenBrokerPlugin Operation
Level: Error
Keywords: Operational,Error
User:
Computer:
Description:
Error: 0xCAA82EE2 The request has timed out.
Exception of type 'class HttpException' at xmlhttpwebrequest.cpp, line: 163, method: XMLHTTPWebRequest::ReceiveResponse.
Log: 0xcaa9004b Exception during nonce request.
Request: authority: https://login.microsoftonline.com/common, client: 8ba1a5c7-f19a-5de9-a1f1-7178c8d51343, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113, resource: 00000002-0000-0000-c000-000000000000, correlation ID (request): 9d18dbac-d522-4d6e-8d14-c3e7610ec34c
Fix Company Portal App Login Error Occurred
A proxy server tenant restriction was implemented using the following: Use tenant restrictions to manage access to SaaS cloud applications. For more details, see https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/tenant-restrictions.
The company portal app for Windows 10 or Windows 11 requires authentication to Azure AD through https://login.microsoftonline.com. These URLs are available in the above event logs. Tenant restrictions require TLS inspection only on traffic to Azure AD, not to the Office 365 cloud services.
It seems the TLS inspection for the following URL caused the issue. At least one of the following URLs is required:
https://enterpriseregistration.windows.net
https://login.microsoftonline.com
https://device.login.microsoftonline.com
https://autologon.microsoftazuread-sso.com (If you use or plan to use seamless SSO)
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.9
Intune Company Portal Login Issues
After 3 login attempts, the company portal application will show you the following error: “Login error occurred – an error occurred while attempting to login“. You may also get the following details in the error log.
Have you ever seen this? The following scenarios show this issue in different Intune/AAD tenants. The table below helps you show more details.
The Issue in Different Intune/AAD Tenants
Windows 10 AAD Joined
Windows 10 MDM enrolled (Work account)
Windows 10 OOBE
FIX Intune Company Portal App Login Issues with Windows 10/11 – Table 1
I don’t have any solution for this issue yet. If you can reproduce this issue then please do comment on this post. When I remove add Work or School account from Settings – Accounts – Access work or school, then I’m able to login to the Intune company portal.
However, it will (obviously) say, “You need to add your device before you can install apps.” If you select “Don’t add this device,” the Intune company portal will proceed to the next page, which will show you the “my devices” list, etc., with a note, “It looks like you need to add this device so that you can install apps.”
FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.10
Log File Details – Intune Company Portal:-
Intune Company Portal Login Issues with Windows 10 Anniversary Update.
Microsoft.Management.Services.SelfServicePortal.CommonViewModels.ServiceLoginPageViewModel.<AuthenticateWithExceptionHandlingAsync>d__36.MoveNext()
2016-09-03T06:03:13.4876367Z WARN Event None 400 f67a7f1d-54e3-41e0-a838-e39ec3385ba3 3-0-0 Displaying error dialog
Title: Login error occurred
Message:An error occurred while attempting to login.
Exception: Microsoft.Management.Services.SelfServicePortal.Common.Portable.Authentication.IntuneAuthenticationException: Failed to authenticate with AAD
at Microsoft.Management.Services.SelfServicePortal.Extensions.AzureAD.Common.Authentication.AuthenticationResultHelper.ThrowIfAuthenticationStatusIsNotSuccess(AuthenticationStatus authenticationStatus)
at Microsoft.Management.Services.SelfServicePortal.Extensions.AzureAD.Common.Authentication.AzureADAuthenticationService.<AuthenticateAsync>d__0.MoveNext()
Resolution – Proxy Issue
The client app (in this case, Company Portal) should support tenant restrictions. I overlooked this point while writing this post. Microsoft docs already document that client software must request tokens directly from Azure AD so that the proxy infrastructure can intercept traffic.
NOTE! – The company portal (website) works well with tenant restrictions.
The proxy servers removed the OMT feature for TLS inspection for AAD authentication communication, which fixed the Company Portal.
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Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His primary focus is Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
How do I create and Upload an Apple Push Notification Service APN Certificate Using SCCM CB? We need an APN cert to manage iOS and Mac OS devices via Intune and Hybrid SCCM CB.
In this video tutorial, we can see how to get the certs from Apple and How to upload them to SCCM CB for a hybrid solution. How to Create an Apple Push Notification Service (APN) Certificate to Manage iOS and Mac OS X devices via Intune.
You must have an Apple ID/user name and password to upload and download the SCCM CB hybrid certificates. I’m adding more detailed Videos to my YouTube Channel;subscribe here.
The following is the location and file where I saved the downloaded cert from the SCCM CB hybrid environment: C: UsersanoopDocumentsApple CertApple_Cert_4_How_2_Manage.CSR.
Table of Contents
How to Create Upload Apple Push Notification Service APNs Certificate Using SCCM CB – Fig.1
How to Create Upload Apple Push Notification Service APNs Certificate Using SCCM CB
The screenshot below helps you show the Apple push certificates portal and the certificate for third-party servers. The table below enables you to show more details.
Sep 24, 2016
Vendor
Expiration Date
Status
Mobile Device Management
Microsoft Corporation
Sep 24, 2016
Active
Mobile Device Management
Microsoft Corporation
Sep 24 2016
Active
How to Create Upload Apple Push Notification Service APNs Certificate Using SCCM CB – Table 1
How to Create Upload Apple Push Notification Service APNs Certificate Using SCCM CB – Fig.2
How to Create Upload Apple Push Notification Service APNs Certificate Using SCCM CB
Go to the following website !! Apple Website:- https://identity.apple.com/pushcert/.
You can manage iOS and Mac OS devices via Microsoft Intune and SCCM CB hybrid environments at the end of this process!
We are on WhatsApp now. To get the latest step-by-step guides, news, and updates, Join our Channel. Click here. HTMD WhatsApp.
Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
How do you create and deploy compliance policies using SCCM CB Hybrid and Intune Environments? We will discuss developing and deploying compliance policies using SCCM CB Hybrid and Intune Environments. Ok, at 3 topics in this post.
1. How to Create Compliance policies using Intune and SCCM CB Hybrid environment.
2. How to deploy Compliance policies and
3. Differences between the compliance policy settings !!
I have created a quick and dirty video tutorial to explain all these steps, and the video is embedded in this post as well 🙂 First and foremost, the compliance policies work along with Conditional Access policies.
The device must comply with our policies to have permission to access corporate resources like emails, SharePoint Online, etc. SCCM CB and Intune Compliance policies can be deployed only to users, not device collections or groups.
As you can see in the following picture, we can specify the type of compliance policy that you want to create in SCCM CB. There are two options: 1. Compliance rules for devices managed with SCCM clients; 2. Compliance rules for devices managed without SCCM clients (MDM clients, etc.).
How Do You Create An SCCM CB Hybrid Compliance Policy?
Moreover, it allows you to select different device platforms, such as Windows 8.1, Windows 10 mobile, iOS, Android, and KNOX. This is a handy option in SCCM CB Hybrid compliance settings! The video tutorial above explains the steps to create an SCCM CB compliance policy.
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.1
How Do You Create a Compliance Policy using Intune?
As you must have noticed, all platforms have one general compliance policy. There is no option to create compliance policies for various device platforms, such as iOS, Android, and Windows.
Yes, we don’t have the option to select a specific OS platform in Intune compliance policies. The three common segregations available are as follows. The video tutorial above explains all the steps to create an Intune compliance policy.
Three Common Segregations
System Security
Device Health
Device Properties
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Table 1
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.2
How Do You Deploy Compliance Policies Using SCCM CB Hybrid?
Yes, compliance policies can deploy only to User Collections, not device collections, in SCCM. There are no DEVICE Collections in the drop-down menu!! Yes, this makes sense because compliance policies are associated with conditional access policies in BYOD and CYOD scenarios.
Another point is SCCM CB’s granularity regarding Compliance rules/policy evaluation schedules. You can change the Compliance policy evaluation schedule!!! By default, the SCCM CB compliance policy evaluation schedule is 23 hours. You can change and customize it according to your needs. The video tutorial above explains the steps to deploy the SCCM compliance policy.
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.3
How to Deploy Compliance Policy using Intune?
Yes, compliance policies can be deployed only to user groups in Intune, not device groups. Moreover, compared with SCCM CB, the scheduling of compliance policies is not granular. Instead, Intune provides global settings for all the compliance policies we create for that tenant.
Check out the Intune compliance policy settings. What is that? It’s the compliance status validity period. Nice!! It’s a global setting—we can’t specify 31 days for one compliance setting and 20 days for another!! The video tutorial above explains all the steps to deploy the Intune compliance policy.
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.4
Difference Between Intune vs SCCM CB Hybrid Compliance Policies
Following are the differences that I have noticed in Intune vs SCCM CB Hybrid Compliance Policies:- Intune does not allow users to select a specific supported platform. However, with SCCM CB, we can create platform-specific compliance policies.
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.5
There is no Granularity in Deploy Scheduling options with Intune. However, many more scheduling options are available for SCCM CB compliance policies.
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.6
Outcome/Result of Compliance Policies – Windows 10 Device
The following is an example of a Windows 10 machine that AAD and MDM joined, but it’s not compliant. Device encryption is not enabled on Windows 10 machines.
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.7
The following is an example of a Windows 10 device compliant with an organization’s policies. Once Windows 10 is compliant, the user can access corporate mail and other resources.
How to Create and Deploy Compliance Policies Using SCCM CB Hybrid and Intune Environments – Fig.8
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Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
Video Tutorial to Learn about Intune MAM Policies and App Reporting by Specific User? In this post, I would like to share the video tutorial to explain. Microsoft Intune introduced MAM Reporting options with the Intune 2305 release.
Let’s learn how to create Intune App Protection Policies for iOS iPadOS. In this article – Create Intune App Protection Policies For IOS IPadOS. App Protection Policies can be applied to both enrolled and non-enrolled devices. APP can be used for third-party MDM solutions.
MAM policies created in the MEM portal are different from the MAM policies that we make from the Intune portal for MDM-enrolled devices. Outlook Groups is the newest application included in the Azure portal for Intune MAM-enabled applications.
Let’s check how to enable Intune App Protection Policies for Android and iOS devices. The video below provides more details and an end-user experience.
Also, I can see the PREVIEW option to add custom applications for MAM policies without MDM enrollment. This is an excellent feature. Settings –>Preview – Line-of-business apps –> Preview – Add a custom app.
Intune MAM Policies and App Reporting
Settings
Preview – Line of business apps
Preview – Add a custom app
Video Tutorial to Learn about Intune MAM Policies and App Reporting by Specific User – Table 1
Video Tutorial to Learn about Intune MAM Policies and App Reporting by Specific User – Fig.1
We are on WhatsApp now. To get the latest step-by-step guides, news, and updates, Join our Channel. Click here. HTMD WhatsApp.
Author
Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.
