Intune

Microsoft Intune is the SaaS solution provided by Microsoft. Microsoft Intune is a cloud-based desktop and mobile device management tool. This supports Mac OS, iOS, Android, and Windows 10. This cloud solution is used as a modern management tool.

You can check out HTMD Community Intune Training from Free Intune Training 2023 blog post. Let’s learn about Intune Exam MD 102 Study Guide Starter Kit – Microsoft Intune Certification. Also, check out the Top 75 Latest Intune Interview Questions.

Microsoft Intune Architecture Diagram

This MDM solution can be integrated with SCCM, Azure AD, and Active Directory. This place gives you a great opportunity Learn Microsoft Intune and become an expert with Intune.

This solution can be used to deploy UWP applications, Security policies, Configuration policies, WiFi profiles, PKI certificates, and so on.

This solution is future-proof When you take a look at the Desktop (43.29%) Vs. Mobile (52.29%) Vs. Tablet (4.42%) Market Share Worldwide for the last year, you could see that mobile devices are leaders. So, Mobile Device Management is very critical, and this is a new world of opportunities for IT Pros like us. From my perspective, learning this solution is very important for SCCM admins.

Intune is an enterprise mobility management (EMM) solution from Microsoft. The EMM provider helps to manage mobile devices, network settings, and other mobile services and settings. This solution is nothing but a combination of Device, Application, Information Protection, Endpoint Protection (antivirus software), and Security/Configuration policy management solution (SaaS) facilitated by Microsoft in the Cloud.

Additionally, this solution has a feature called compliance policy, which can be integrated with the Azure AD “Conditional Access” policy to restrict access to company resources.

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune

How do you organize the Endpoint Manager Portal Neat Clean for Intune Activities? The MEM portal is a one-stop shop for all the services in the Microsoft cloud. When users log in to a MEM portal for the first time, they can see all these services, which are already selected as favorite services by default.

The selection of favorite services in the MEM portal for individual users is not based on the user’s profile or access rights of the user. This is not good for new users in the Intune portal. They will struggle to find out their role-related services.

One of our articles helps you by showing the Intune Admin Portal walkthrough guide. It is one of the first things you have to learn. From this post, you understand what is where in the Intune admin portal (aka Microsoft Intune Admin Center).

Microsoft recently changed its brand name from MEM (Microsoft Endpoint Manager) to Microsoft Intune. For more information, refer to the Top 50 Latest Intune Interview Questions and Answers, and if you are interested, check out the Top 50 Latest SCCM Interview Questions and Answers.

How to Make Your Azure Intune Console Look Better – Video

The video guide on improving the look of your Azure Intune console is really helpful. It explains all the details step by step and provides easy-to-follow tips for making your console more visually appealing and user-friendly.

It’s an excellent resource for anyone who wants to enhance their Intune console’s visual experience and usability, whether they’re new to Intune or already using it.

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune – Video 1

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities

For example, you are an Intune admin and can only access Intune and Azure AD users and groups. But if you log into the MEM portal, you will see loads of services that make no sense. You will also find it messy, and I’m sure you will get lost in the portal until you find the search button or Intune services.

Microsoft Azure Features
Create a resource
Home
Dashboard
All services
FAVORITES
SOL
All resources
Resource groups
App Services
Function App
SQL databases
Azure Cosmos DB
Virtual machines
Load balancers
Storage accounts
Virtual networks
Microsoft Entra ID
Monitor
Advisor
Microsoft Defender for Cloud
Cost Management + Billing
Help + support

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune – Table 1

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune - Fig.1 — How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune – Fig.1

Don’t worry—a very friendly search option is available in the Azure portal. If you are an Intune admin, click on more services and type “Intune” in the search menu. You can see two Intune services: one for Intune (MDM) and the second for Intune App Protection (MAM without enrollment).

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune - Fig.2 — How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune – Fig.2

To keep your Azure portal well organized, you must spend only 2-3 minutes when logging in for the first time. What do we need to do to get a neatly organized Azure portal? You log in to the Azure portal, click on the More services button, and then remove the services that are not relevant to you.

For example, Intune admins have nothing to do with “Virtual Machines,” so you can remove the Virtual machine service from your favorite menu. This will help you remove the Virtual machine shortcut from the left-side menu of the MEM portal.

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune - Fig.3 — How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune – Fig.3

END Result:- Clean and Tidy Azure portal for Intune Admins. Remove all the services from the Azure portal except Azure Active Directory, Users and Groups, Intune, and Intune protection services.

How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune - Fig.4 — How to Organize Endpoint Manager Portal Neat Clean for Intune Activities | Microsoft Intune – Fig.4

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune

How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune? In the previous post on how to Create Azure AD Dynamic Groups for Managing Devices using Intune, you might have seen the basic process for creating Azure AD dynamic user and device groups, along with explanations about the syntax of the queries/rules.

We will also experience performance issues with Azure AD dynamic groups when we don’t design our queries properly. This is similar to performance issues with dynamic collections with bad WQL queries, and SCCM admins are very familiar with this kind of performance issue.

This post will show how to create dynamic device groups for Windows devices with the “Device Ownership” attribute in Azure AD. This attribute is populated only when the devices are enrolled through MDM, and if I understand correctly, it is inhabited by Intune in this case.

If this attribute is not populated, you must ensure the device is correctly enrolled in Intune. Because some of these attributes are available only when the Intune portal is migrated to Azure, you may need to wait for your Intune migration to complete if you are still using the Intune Silverlight portal.

How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune

Let’s discuss creating an Azure AD device group for Windows BYOD CYOD devices Microsoft Intune. Creating Azure AD device groups for Windows BYOD and CYOD devices with Microsoft Intune is easy. It is explained in detail below.

Following are the Advanced membership rules that you can use to create Azure AD and dynamic Device groups to segregate BYOD and CYOD devices! All Windows CYOD Devices Query for Azure Active Directory (device.deviceOwnership -contains “company”) -and (device.deviceOSType -contains “Windows”).

All Windows BYOD Devices Query for Azure Active Directory

(device.deviceOwnership -contains "Personal") -and (device.deviceOSType -contains “Windows”)

All BYOD Devices Query for Azure Active Directory (device.deviceOwnership -contains “Personal”) All CYOD Devices Query for Azure Active Directory (device.deviceOwnership -contains “Company”).

How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune - Fig.2 — How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune – Fig.2

Auditing Azure Active Directory Dynamic groups is very important from the ops teams’ perspective. These auditing options are available in the new Azure portal, and it’s beneficial to track the changes of a particular Azure AD dynamic group.

As you can see in the table below, the ACTOR performed the activity for that group. For example, when I created this group, “Microsoft Approval Management” (probably an AAD automated process in the background) added 2 devices to the device group.

Date	Actor	Activity	Target
3/2/2017, 1:42:18 PM	Microsoft Approval Management	Add member to group	Device : DESKTOP-FOSD7L3, Group : All Windows CYOD Devices
3/2/2017, 1:42:18 PM	Microsoft Approval Management	Add member to group	Device : DESKTOP-IIRCSUV, Group : All Windows CYOD Devices
3/2/2017, 1:31:42 PM	anoop@sSDS.onmicrosoft.com	Add owner to group	User : , Group : All Windows CYOD Devices
3/2/2017, 1:31:42 PM	anoop@sSDS.onmicrosoft.com	Add group	Group : All Windows CYOD Devices

How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune – Table 1

How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune - Fig.3 — How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune – Fig.3

So, it’s recommended that we look at the best practices when we create dynamic devices or user groups in Azure Active Directory. You may not see performance issues with AAD dynamic groups during testing or POC, but when you migrate all the users into Azure AD, this could undoubtedly impact.

I always try to use -eq rather than -contains in the AAD dynamic rules, but it’s not always possible to use -eq! How to Create Azure AD Dynamic Device Groups for Windows BYOD CYOD Devices Microsoft Intune.

Reference

https://learn.microsoft.com/en-us/entra/identity/users/groups-dynamic-membership

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How to Configure Automatic Intune MDM Enrollment | Auto Enrollment

Microsoft Intune will automatically enroll CYO or BYO devices. You can scope automatic enrollment to some Azure AD users, all users, or none. This is an old post, but the concepts are still the same.

The old classic Azure portal offers an option to set up Automatic Intune MDM enrollment for Windows 10 devices. A similar option is available in the new Azure portal, which has new names and a new look. This post explains more details about the Windows 10 Intune Auto Enrollment Process.

One of the first things you must learn is how to use the Intune Admin Portal. This post will help you understand where the Intune admin portal is, officially known as the Microsoft Intune Admin Center.

The Intune Auto Enrollment option will help you perform two (2) things, as explained in the video below. It’s an old video now; the patch to configure auto-enrollment has changed a bit, and I have described it in the new Intune portal walkthrough video below.

First, whenever a Windows 10 device is joined to Azure AD, it will automatically enroll in Intune for MDM Management. Second, only the allowed users in the MDM user scope group can enroll devices in Intune.

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Intune Portal Walkthrough | MEM Admin Center | Training

The Intune Admin Portal, officially known as the Microsoft Endpoint Manager (MEM) Admin Center, is a crucial tool for managing devices and applications within an organization. IT administrators must effectively navigate this portal to oversee and control various aspects of their endpoints.

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Video 1

NOTE! – For Windows 10 BYOD devices, the MAM user scope takes precedence if both the MAM user scope and MDM user scope (automatic MDM enrollment) are enabled for all users (or the same groups of users). The device will use Windows Information Protection (WIP) Policies (if you configure them) rather than being enrolled by MDM.

Windows 10 Intune Auto Enrollment Process

The following is where you can set the MDM enrollment configuration in the new Azure portal. When your MDM User scope is set to None, none of the enrolled devices get the proper policies, and those devices won’t work as expected.

Choose Devices -> Device Onboarding – Enrollment -> Windows in the Microsoft Intune admin centre.
Click on the Automatic Enrollment button.

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment - Fig.1 — How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Fig.1

Select the MDM user Scope to All or Custom Azure AD group per your requirement. If it is set to None, users won’t be able to enroll the devices into Intune management.

The simplest option is to specify “all users” in the MDM user scope so that all the users in your organization can enroll their devices into Intune. Windows 10 devices will automatically enroll in Intune when the users perform Azure AD Join.
User groups can manage this option. When you want to allow a specific group of users to enroll their devices into MDM/Intune, this is the place to configure that user group. Click on the SOME option in the MDM User scope and select the user group to which you want to provide access.
From the same place, you can perform a granular or phase-wise approach to moving users to new MDM management from the same place. This blade has 3 URL options; you can configure these URLs according to your MDM vendor.

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment - Fig.2 — How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Fig.2

Video Windows 10 Intune Auto Enrollment Process

This is an old video recorded using the Azure portal UI. The concept is the same, but the new portal UI has different options.

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Video 1

Windows 10 Airwatch Mobileiron Auto Enrollment Process?

If Airwatch or Mobileiron manages your devices, you can specify those. The new Azure portal for Intune automatically configures all the URLs in MDM. This blade has three different URLs.

New Azure Portal for Intune MDM	Description	Link
MDM Terms of use URL	The URL of the terms of use endpoint of the MDM service	https://portal.manage.microsoft.com/TermsofUse.aspx
MDM Discovery URL	This is the URL of the enrollment endpoint of the MDM service. The enrollment endpoint is used to enroll devices for management with the MDM service. The URL given below is the Intune enrollment endpoint URL.	https://enrollment.manage.microsoft.com/enrollmentserver/discovery.svc
MDM Compliance URL	This is the URL of the compliance endpoint of the MDM service. When a user is denied access to a resource from a non-compliance device.URL can navigate to this URL hosted by Intune service in order to understand why their device is considered noncompliant. Users can also initiate self-service remediation so their devices become compliant and they can continue to access resources.	https://portal.manage.microsoft.com/?portalAction

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Table 1

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment - Fig.3 — How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Fig.3

So, where is the option in the new Azure portal to configure the MDM auto-enrollment setting for Windows 10 devices and MDM enrollment for the rest of the devices (Android, iOS, and macOS)? The following is where you can configure the Intune MDM enrollment option: Microsoft Azure—Mobility (MDM and MAM).

Windows 10 Intune Auto Enrollment Process Screen capture.

How to Configure Automatic Intune MDM Enrollment | Auto Enrollment - Fig.4 — How to Configure Automatic Intune MDM Enrollment | Auto Enrollment – Fig.4

Reference Link

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How to Restrict Personal iOS Devices from Enrolling on Intune

How can I restrict Personal iOS Devices from Enrolling in Intune? Have you already seen the new Intune options in the MEM portal? If not, I recommend watching the following video post to get an overview of the new Intune portal.

The new Intune portal allows for more granular restrictions for MDM enrollments. On-prem services like ADFS or any federated access management system don’t need tweaking.

Now, we can block personal iOS devices from Intune enrollment. You can set this policy at the Enroll Devices node in the Intune Azure portal. Under “Enrolment restrictions,” you can find details about granular enrollment restriction policies.

Enrollment restriction policies help us restrict/block a set of devices from enrolling in Intune. This post explains how to Restrict Personal iOS Devices from Enrolling in Intune Endpoint Manager.

How to Restrict Personal iOS Devices from Enrolling on Intune

There are two types of restrictions within enrolment restriction rules: device type and limit restrictions. Device limit restrictions are already available in the Intune Silverlight portal. In contrast, Device Type Restriction is new in the Intune Azure portal, allowing us to restrict or block specific platform devices from enrolling.

Types of Restrictions
Device Type Restrictions
Device Limit Restrictions

How to Restrict Personal iOS Devices from Enrolling on Intune – Table 1

How to Restrict Personal iOS Devices from Enrolling on Intune - Fig.2 — How to Restrict Personal iOS Devices from Enrolling on Intune – Fig.2

You can disable/block Android device enrollment from the new portal to restrict Android devices from enrolling in your Intune MDM enrollment. However, I’m unsure how we can allow ONLY “Android for Work” enabled devices to enrol in Intune.

I hope there are some limitations from the Android platform side to restrict the Android devices that are not enabled for the Android Work type of management.

How to Restrict Personal iOS Devices from Enrolling on Intune - Fig.3 — How to Restrict Personal iOS Devices from Enrolling on Intune – Fig.3

The device type restriction policy is very helpful if you want to restrict Windows Mobile/Phone devices from enrolling into Intune. At the same time, you can allow Windows devices (desktops, laptops, surfaces, etc..) to enrol on Intune.

The most exciting feature, which is very helpful for any organization, is restricting personal iOS devices from enrolling on Intune.
Corporate/company-owned iOS devices can be enrolled using the Apple DEP program.
In this scenario, you need to create an enrollment type policy with the iOS platform enabled for enrollment via Device Type Restrictions — Platforms. Once the iOS platform is enabled for enrollment, go to Platform Configurations and then BLOCK personally owned iOS devices.

For example, when you try to enrol a device in Intune, the Enrollment restriction policies are checked against that device platform and user. Intune will check the device properties and user restriction limits configured in the enrollment restriction policies and confirm that the device platform and user can enrol. After this positive verification, Intune will allow the user to enrol on the device.

How do you restrict personal iOS devices from enrolling in Intune Endpoint Manager?

How to Restrict Personal iOS Devices from Enrolling on Intune - Fig.4 — How to Restrict Personal iOS Devices from Enrolling on Intune – Fig.4

New Intune Home Page Redesign

The newly redesigned Intune Admin Portal Home Page comprehensively reviews the changes and the updated Intune Admin Portal Journey. The dynamic Home Page is used for Intune Administrators, and spotlight options highlight premium features, ensuring easy access to key functionalities.

How to Restrict Personal iOS Devices from Enrolling on Intune – Video 1

MEM Admin Portal

Below is a video on the Intune Admin Center Walkthrough for the latest updates. The Intune Admin Portal is one of the first things you must learn. This post explains where the Intune admin portal (aka Endpoint Manager) is. The official name of the Intune admin portal is the MEM Admin Center.

How to Restrict Personal iOS Devices from Enrolling on Intune – Video 2

Resources

How to Configure Intune Enrollment Setup for iOS macOS Devices

Windows 10 Intune Enrollment Manual Process AAD Registration (anoopcnair.com)

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Quick Overview Comparison between Intune Azure and Silverlight Portal

Quick Overview Comparison between Intune Azure and Silverlight Portal? I’m excited to share the comparison video and post about Intune Silverlight and the new Intune in the MEM portal.

There are many new features and many perfect changes. All the new Azure tenants with a new Microsoft EMS subscription can access a preview version of Intune in the MEM portal.

Latest Intune Admin Portal Walkthrough Guide | MEM Admin Center Latest Intune Admin Portal Walkthrough Guide | MEM Admin Center HTMD Blog (anoopcnair.com).

The Intune console’s performance, look, and feel are far better than those of the Intune Silverlight console. Intune in the MEM portal helps us eliminate the duplication of work needed to create Azure AD and Intune groups.

In the new portal, we can directly deploy applications, policies, profiles, etc… to Azure Active Directory Dynamic device groups and user groups. Enrolment restriction rules and RBA for Intune admins are other most exciting features for me within the new portal.

Microsoft recently changed the brand name from MEM (Microsoft Endpoint Manager) to Microsoft Intune. You can also refer to the Top 50 Latest Intune Interview Questions and Answers, and if you are interested, check out the Top 50 Latest SCCM Interview Questions and Answers.

Quick Overview Comparison between Intune Azure and Silverlight Portal - fig.1 — Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.1

Video Tutorial to know Intune Silverlight Portal Experience

Video tutorial to learn about the Intune Silverlight Portal Experience. The Intune blade in the Azure portal is like a special section where you can manage many things for your devices. It’s part of the Azure portal, where you do all sorts of stuff with your cloud services.

This Intune blade has many new features and tools to help you manage your devices even better.

Quick Overview Comparison between Intune Azure and Silverlight Portal – Video 1

Quick Overview Comparison between Intune Azure and Silverlight Portal

Manage Apps node is where you can create apps from the Android, Apple, and Windows stores. The most exciting feature in Manage Apps is that you can directly search the Apple App Store (Yes, I think for preview, we have only the option to select the US store) and fetch the application from there.

Hence, you don’t need to specify the app’s properties. Deployments in the new MEM portal are called ASSIGNMENTS. You can directly deploy applications to AAD groups. One thing missing in the review version of Intune is an option to upload MSI applications.

Quick Overview Comparison between Intune Azure and Silverlight Portal - fig.2 — Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.2

The Configure Device node is in the new Azure console, where you can create configuration policies for iOS, Android for Work, Android, and Windows devices. Configuration policies in the Intune Silverlight portal have built-in generic policies for Windows, iOS, Android, etc. Similarly, the new Intune portal in Azure has built-in profiles.

We have different profile types, such as Device Restriction policies, WiFi profiles, VPN profiles, SCEP deployment profiles, and eMail profiles. Device restriction policies are the built-in configuration policies for specific device platforms.

Configuration Type
Custom

Quick Overview Comparison between Intune Azure and Silverlight Portal – Table 1

Quick Overview Comparison between Intune Azure and Silverlight Portal - fig.3 — Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.3

Set device compliance is the node where you can create new, improved compliance policies for all the supported devices like iOS, Android, and Windows. The improvement over the Silverlight Intune portal is that we can select the device platform explicitly in the compliance policies.

Also, depending upon the device platform, separate compliance policies will be applied to different devices (even if a user is targeted to iOS, Android, and Windows compliance policies). Compliance policies are deployed via assignments in the Intune portal.

Quick Overview Comparison between Intune Azure and Silverlight Portal - fig.4 — Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.4

The conditional Access node in the new Intune portal has very few options compared to Intune Silverlight conditional access options. All the device-based conditional access rules have been moved out of Intune and are now part of Azure Active Directory. Device-based conditional access policy has loads of granular options, more conditions, more control options, etc.

Quick Overview Comparison between Intune Azure and Silverlight Portal - fig.5 — Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.5

The Enroll Devices node is where you can define enrolment restriction rules. These rules help to prevent devices from enrolling in Intune. The enrolment restriction rule comes before conditional access verification. Within enrolment restriction rules, we can have different types of restrictions, such as Device Type restrictions and Device Limit restrictions.

Device type restriction is where we can select device platforms and platform configurations. The Enroll Devices node is where you can also define/configure Windows Hello for business and check the MDM management authority, Terms and conditions, Corporate device identities, and Apple MDM push certificates.

Quick Overview Comparison between Intune Azure and Silverlight Portal - fig.6 — Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.6

Access control is where we can define custom security permissions for Administrator users. Role-based administrator (RBA) is enabled in the new Intune portal, where you can create your own customized Intune admin roles.

Once you create a security role, you can assign it to a new Member Group and Scope Group. The Intune review portal offers the following permission options: Device Configurations, Managed Apps, Managed Devices, Mobile Apps, Organization, Remote tasks, Roles, Telecom Expenses, and Terms and Conditions.

Quick Overview Comparison between Intune Azure and Silverlight Portal - fig.7 — Quick Overview Comparison between Intune Azure and Silverlight Portal – fig.7

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Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices

Learn how to Delete Devices from Azure Active Directory | Azure Portal. For effective device management, we need to delete and disable the Azure AD and Intune options.

A device can be retired and deleted from the Intune console (Silverlight), and I’m sure the new MEM portal will indeed have these options.

If you are an SCCM admin, you may recall that the SCCM console has an option to delete and disable a device. However, I have seen that when you retire and delete a device from the Intune console, that device will be removed from the Intune console but will still stay in Azure AD.

Managing devices in Azure Active Directory (AAD) and the Azure portal is crucial for maintaining organizational efficiency and security. The process remains similar whether you need to remove outdated devices or restrict access for specific ones.

How to Delete Devices from Azure Active Directory

So, it’s critical to delete these devices from Azure AD and keep the environment clean. I have created a video tutorial to help you with this topic, “Learn How to have a Clean and Tidy Intune and Azure AD Environment“.

Name	Enabled/Disabled
DESKTOP-LNK7273	Enabled
DESKTOP-213GHPA	Enabled
DESKTOP-9GTRJRV	Enabled

Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices – Table 1

Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices - Fig.1 — Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices – Fig.1

Back to delete and disable device options in the new Azure AD portal. We will first cover the disable/enable device option and then discuss the delete option. Consider a hypothetical emergency scenario where you want to disable an AAD device to prevent further damage to your organization.

Go to the MEM portal’s All Users and Groups blade to disable a device. Select All Users and select the Devices option from that blade. This will give you a list of devices. You can choose one device from that list and click on disable/enable the option per the requirement.

You can review the video attached to this post for a real-time experience. We don’t have to disable the option in the Intune console, so the only way to disable a device is from the Azure AD portal. Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices?

Delete Devices from Azure Active Directory

Now, we can see the delete device option in the Azure portal. This is a critical option that is very helpful in keeping your Azure AD environment clean. It will also help device management admins get better results from configuration/compliance policy and application deployments. To disable a device, go to the Azure portal’s All Users and Groups blade here.

Select All Users and the Devices option from that blade. This will give you a list of devices; you can choose one device and click delete.

Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices - Fig.3 — Learn How to Delete Devices from Azure Active Directory | Azure Portal | Disable Devices – Fig.3

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How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups

Let’s discuss how to Exclude a Device from Azure AD Dynamic Device Group or Azure Active Directory Dynamic Group.

In my previous post, “How to Create Azure AD Dynamic Groups for Managing Devices via Intune,” we discussed creating Azure AD Dynamic Device or User groups. Another question I usually get is, “How do you remove or Exclude a device from Azure Active Directory Dynamic Device Group?”.

I expect this could be one of the scenarios used in deploying security/configuration policies via Intune. It is a very valid scenario; you can’t avoid it in device management. If you are an experienced SCCM Admin, no explanation is needed.

Removing a single device directly from the AAD Dynamic device group is impossible. Yes, a remove button is available, but when you select a device and click on it, a confirmation popup with a YES button will appear.

Exclude a Device from Azure AD Dynamic Device Group

Clicking the YES button will give an error message stating that you can’t remove the device from the Azure AD dynamic device group: “Failed to remove member LENexus 5 from group _Android Devices.” However, this can be achieved by adding some conditions to the advance membership rule query in AAD dynamic groups.

Device	Details
Member	LGENexus 5
Group	Android Devices
Membership Type	Dynamic
Member Type	Device

How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Table 1

How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups - Fig.1 — How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Fig.1

Advanced rules for AAD Dynamic membership are based on binary expressions. One Azure AD dynamic query can have more than one binary expression. Each binary expression is separated by a conditional operator, either ‘and” or “or“. You can play around with this conditional operator to remove the devices from the AAD dynamic device or user groups.

How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups - Fig.2 — How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Fig.2

Following is the advanced membership rule query I used to remove a device in the AAD dynamic device group. In this query, the conditional operator between 2 binary expressions is -and.

(device.deviceOSType -contains "Android") -and (device.displayName -notcontains "LGENexus 5")

I don’t know the result or whether this will work effectively when we deploy a configuration policy via Intune to this AAD device group. I assume it will work because I can see a difference in the device icon called “LGENexus 5.” That is the device that I tried to exclude using the above query.

How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups - Fig.3 — How to Exclude a Device from Azure AD Dynamic Device Group | Azure Active Directory Dynamic Groups – Fig.3

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How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update

Learn two things from this post. How to Create Azure AD Dynamic Groups for Managing Devices using Intune? and How to Pause AAD Dynamic Group Update?

This post will see how to create Dynamic device groups and User Groups in Azure Active Directory. Azure AD groups are similar to collections (in the SCCM world) for Intune device management solutions.

These AAD groups can be used to target different policies for a specific group of devices. Latest post – Validate Azure AD Dynamic Group Rules | Intune.

So this is very important in the world of modern management of devices using Microsoft Intune. If you are an SCCM admin, the AAD dynamic group is similar to creating a dynamic collection using WQL query rules. AAD groups don’t have that granularity in creating dynamic query rules if you compare them with WQL query rules.

However, the new Azure portal has many options to create dynamic query rules. The video tutorial will help you get more inside AAD Dynamic groups.

Updated Post -> How To Create Nested Azure AD Dynamic Groups.

Create Azure AD Dynamic Groups

Advanced rules for AAD Dynamic membership are based on binary expressions. One Azure AD dynamic query can have more than one binary expression. Each binary expression in the AAD dynamic membership rule query must have 3 parts: the left parameter, the binary operator, and the right constant.

A left parameter in the query rule is one of the attributes of the AAD object (either user or device). If you want to query users in a particular department, then the user is the object, and the department is the attribute (user. department).

A binary operator is only a conditional operator like “-ne,-eq, -contains -match.” The right constant is a constant value specific to your requirement; for example, if you want to create a group for all IT users, it is “IT.”

(user.department -startsWith "IT")

(user.department -match "IT")

(user.department -eq "IT")

Let’s take an example of creating an Azure AD dynamic group for Windows devices. The following are the steps to create the AAD dynamic Device group. You must have appropriate permissions to create Azure AD groups. Follow the steps to create the Device group for 22H2.

Login to Endpoint Manager Portal (endpoint.microsoft.com)
Navigate to the Groups node.
Click on “+ New Group. “
Select Security – Group Type from the drop-down option.
Enter Group Name “HTMD Windows 11 22H2 Device Group” (any name is fine).
Enter Group Description “HTMD Windows 11 22H2 Device Group” (any description is fine).
Select Dynamic Device as the Membership type.
Click on Add Dynamic Query under Dynamic Device Members.

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.1 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.1

You need to hover over the properties column to get an option to select Azure AD dynamic device groups based on Windows on the Dynamic membership rules page.

You can create or edit rules directly by editing the syntax in the box below. Or you can use the Azure AD portal UI as shown below to create a dynamic group query rule. There are some scenarios where the device properties (e.g. nesting) are not published in the UI property list.

(device.deviceOSVersion -startsWith "10.0.22621")

Click on the SAVE button to save the query rule.
You also have the option to validate the Azure AD query from the Validate Rules tab, as shown in the picture. The section below explains more details.

Dynamic Membership Rules	Details
Property	deviceOSVersion
Operator	Starts With
Value	10.0.22621

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Table 1

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.2 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.2

You can now click on the CREATE button to complete the process of creating a Windows devices Azure AD dynamic group. You can also change the version numbers to get different results.

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.3 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.3

How to Pause Azure AD Dynamic Group Update

Microsoft recently added an option to Pause Azure AD Dynamic Group Update. You can perform the PAUSE action from the Azure AD portal itself. You don’t have to do this using Microsoft Graph or any other crazy method.

An accidental deployment happened to the Azure AD dynamic group, and you must reduce the impact. What would be your first step? I think the update pause might help to pause the deployment with immediate effect at least for new devices.

You can navigate to the Azure AD dynamic group that you want to pause. You can enable the Pause Processing option for Azure AD Dynamic groups from the Overview tab.

When the setting is set to YES, the processing of this dynamic group will pause.
When set to NO, processing will continue.

The Dynamic Rule Processing Status = Updates Paused once you enable the Pause Processing option from Azure AD dynamic group. The Dynamic Rule Processing Status shows whether or not this group is processing changes to the dynamic group rules.

This is only applicable when a group is newly created or the rule was recently edited or the Pause Processing setting is changed.

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.4 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.4

Maximum Supported Words/Characters

I did a test to understand the maximum supported words/characters in Azure AD dynamic, advanced membership rule, and I found that we could save a query with a maximum of 311 words and 3045 characters.

When I increased the numbers to 315 words and 3085 characters, it gave an error “Failed to create Group_Maxi. Undefined,” where MAXI is the group name.

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.5 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.5

Now back to Intune and device management. I will create 3 basic groups for device management. These AAD dynamic device groups (All Windows Devices, All iOS Devices, and All Android Devices) will be used to deploy different configuration policies.

Dynamic Query

First, I wanted to group all Windows devices in my Intune environment. There are two ways to create an AAD group with dynamic membership query rules 1. Simple rule, and 2. Advanced Rule. It’s better to use simple queries via Azure portal GUI to group Windows devices based on the operating system.

If you want to use advanced membership, then the following is the query “(device.deviceOSType -contains “Windows”).” When you create an Azure AD dynamic device group, it will take 1 or 2 minutes (depending upon the query’s complexity and the database’s size) to populate the devices into the group.

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.6 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.6

It’s time to find iOS devices (iPhone or iPad) in my environment via AAD Dynamic query and group them into an AAD dynamic group. Unlike the Windows device group, the iOS device AAD dynamic Device group can’t be created using a simple membership rule; rather, we should use the Advanced membership rule.

We need to have two constant values like iPhone and iPad. Following is the query that I used to fetch iOS devices (device.deviceOSType -contains “iPhone”) -or (device.deviceOSType -contains “iPad”).

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.7 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.7

OK, here we go with a grouping of Android devices. In this scenario, I want to create an AAD dynamic device group using a simple membership rule.

Because I don’t have more than one constant value in the AAD group binary expression. Following is the dynamic query for the Android device group “(device.deviceOSType -contains “Android”).”

How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update - Fig.8 — How to Create Azure AD Dynamic Groups for Managing Devices using Intune | How to Pause AAD Dynamic Group Update – Fig.8

Author

Anoop is Microsoft MVP! He is a Solution Architect in enterprise client management with more than 20 years of experience (calculation done in 2021) in IT. He is a blogger, Speaker, and Local User Group HTMD Community leader. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. E writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc…

How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune

How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Endpoint Manager? A Clean Intune environment always gives us better deployment results, and one of the important steps to keep your environment clean is explained in this post.

This is not the only way to keep your Intune environment clean. Rather you should have regular sanity checks for your environment to ensure that you don’t have duplicate copies of policies and applications.

Moreover, you should avoid duplicate deployments of policies and applications. Duplicate deployments of policies can cause conflicts and could result in unexpected results.

We SCCM Admins are familiar with the process of deletion and removal of a device in SCCM and Microsoft Intune. However, we are always not sure when you remove a device from SCCM, then that device record will automatically get removed from On-prem Active Directory or not.

Introduction – How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune

The removal or deletion of a device or machine from Active Directory is not SCCM’s responsibility, and this should be handled separately by on-prem Active Directory.

So how are these operations handled in the modern device management world in terms of Intune SA (or SCCM Hybrid) and Azure Active Directory? In most cases, I have not seen that when you retire and delete a device from Intune, that device record will automatically get purged from Azure Active Directory (AAD).

To have better results for your Compliance/configuration policy and application deployments in the modern device management world, we should ensure a clean environment with clean Azure AD.
You can get a better understanding of this issue from the above video tutorial.
How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Endpoint Manager?

How to Delete Clean Tidy Intune Azure Active Directory?

In the above example, Intune console shows me only one device assigned to my user account. Whereas if you look at my Azure AD user ID and check for the devices assigned against my account, you can see there are a total of 3 devices, and all the 3 devices have been shown as managed by Intune.

This is not accurate data that is getting reflected in Azure Active Directory. I’m not saying every time this scenario will happen. I’ve seen some devices automatically get removed from Intune and AAD. How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Endpoint Manager?

I suppose we should have a better accuracy/sync between Intune and Azure AD databases. I don’t see a scheduled task in Azure AD to purge the deleted records from Microsoft Intune. I’m not sure whether this is coming in the near future or not.

To ensure better results for Intune device management policies, when you delete a device from Intune, you should make sure that the device record is removed from Azure AD. I’m planning to post a video tutorial showing how to delete a device from Azure AD to have a clean and tidy environment.

Name	Enabled/Disabled	Platform	Trust Type	Is Compliant	Managed by
DESKTOP-LNK7273	Disabled	Windows 10.0.1439	AzureAd	True	Intune
DESKTOP-213GHPA	Enabled	Windows 10.0.1439	AzureAd	True	Intune

How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune – Table 1

How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune - Fig.2 — How to Delete Clean Tidy Intune Azure Active Directory Environment | Microsoft Intune – Fig.2

Resources

Windows 10 Intune Enrollment Manual Process AAD Registration (anoopcnair.com)

Validate Azure AD Dynamic Group Rules | Intune

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How to Troubleshoot Windows 11 10 Intune MDM Issues

This blog post teaches you how to Troubleshoot Windows 11 10 Intune MDM Issues. There are several options to troubleshoot, and some of them are explained here.

Windows 11 or 10 MDM issues and troubleshooting are pretty new for SCCM admins like me! So what is the importance of Windows 10 MDM? When you use Intune or SCCM + Intune hybrid to manage Windows 10 machines, all the management policies are deployed through the MDM channel. This post is Windows 10 MDM Troubleshooting Guide.

There could be many ways to troubleshoot Windows 10 MDM issues while using Microsoft Intune to deploy policies to those devices. In this post, I will share the 3 easy ways to start MDM troubleshooting. Yes, it’s different from the SCCM/ConfigMgr client’s way of troubleshooting, as there are no log files for the MDM client.

MDM client is in build with the Windows 10 operating system, and events logs are the best place to troubleshoot Windows 10 MDM issues. The 3rd way mentioned in this post is very easy for me and IT Pros to understand and start Windows 10 MDM troubleshooting. I have created a video to explain the troubleshooting tips, as you can see above.

[Related Posts – How to Start Troubleshooting Intune Issues]

Related Posts

Understand Windows 10 MDM Architecture

For example, if an Intune policy is deployed to a Windows 10 machine but is not getting applied, how do we start troubleshooting? First, we need to understand Windows 10 management architecture.

The following is the high-level architecture diagram for Windows 10 management. If we know this high-level architecture, troubleshooting Windows 10 MDM issues will be easy. This post will help us as a Windows 10 MDM Troubleshooting Guide.

How to Troubleshoot Windows 11 10 Intune MDM Issues - Fig.1 — How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.1

Video Tutorial – Windows 10 MDM Troubleshooting Guide

Windows 10 MDM Troubleshooting Guide video tutorial to help IT Pros! This video teaches you how to fix problems with Windows 10 MDM (Mobile Device Management) using the registry, WMI (Windows Management Instrumentation), and Event Logs.

It breaks down troubleshooting into simple steps, showing you how to identify and solve issues with your device management. You can learn to resolve common problems efficiently by following along with the video.

How to Troubleshoot Windows 11 10 Intune MDM Issues – Video 1

Troubleshoot with Windows 10 Event Logs

Event Logs :- Microsoft->Windows->DeviceManagement-> Enterprise-Diagnostics-Provider/Admin

Event logs in Windows 10 machines are the best to start troubleshooting MDM-related issues. As you can see in the below screen capture, you could be able to see where to go in events logs (Microsoft->Windows->DeviceManagement->Enterprise-Diagnostics-Provider/Admin) to see the details of the MDM and Device Management related issues. When the machine is Workplace Joined or AAD joined, all the events related to Intune/SCCM policies are recorded in “this” event log section.

AAD event logs are also very useful in this Windows 10 MDM issue, and you can check out the following location for AAD-related event logs: “Microsoft-Windows-AAD/ Operational”. Event logs are an integral part of the Windows 10 MDM Troubleshooting Guide.

The event logs are the best way to troubleshoot Windows 10 MDM issues. You will get the detailed status of Intune or SCCM hybrid policies from event logs. Each entry in those event logs will tell you whether or not the deployed policies are reached and applied on that machine. There is also a way to export the MDM log files to the folder “C:\Users\Public\Documents\MDMDiagnostics” from Windows 10 settings – connect to the work or school page.

[Related Posts – How to Start Troubleshooting Intune Issues]

How to Troubleshoot Windows 11 10 Intune MDM Issues - Fig.2 — How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.2

Troubleshoot Windows 10 with WMI Explorer

WMI Explorer way of Checking whether the Policy Settings are Applied or Not:-

WMI Explorer is the best tool to check the MDM policies to confirm whether those settings are applied on the windows 10 system or not. As you can see in the following screen capture, this is how to check whether MDM policies are correctly applied to a Windows 10 machine.

I have deployed the Windows Defender policy from Intune to this Windows 10 machine, and you can use WMI explorer to find out whether these policies are applied on the machine or not. Again, when you start troubleshooting, the best place to begin with is event logs.

We can also check this via WBEMTEST, but we may need to start WBEMTEST from the system context to see the policy details. WMI Explorer is the best place to check and confirm whether the MDM policies (from Intune or SCCM) have been applied to a machine.

[Related Posts – How to Start Troubleshooting Intune Issues]

Registry way of Checking Windows 10 MDM Policy Settings

Troubleshoot Windows 10 with Registry Entries

The 3rd and easiest way to check whether the MDM policies are applied to a Windows 10 machine is the registry key. Following is the registry location where you can find MDM policy settings. You want to check for MDM policy settings on Windows 10 machine is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers

In this below screen capture, you can see the Windows Defender settings I applied to Windows 10 machines through Intune policies. The only caveat of this method is we need to find out a way to decode each provider GUID (CLSID Key?) related to MDM policies. Following are some of the extracts from my Windows 10 machine:-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\18dcffd4-37d6-4bc6-87e0-4266fdbb8e49 - Power Policy Settings Buttons

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\1e05dd5d-a022-46c5-963c-b20de341170f - Power Policy Controls Energy

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\23cb517f-5073-4e96-a202-7fe6122a2271 - Power Policy Settings Disaplay

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\2648BF76-DA4B-409A-BFFA-6AF111C298A5 - ?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\268c43e1-aa2b-4036-86ef-8cda98a0c2fe - ? Power Policy Settings PCI Express

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\2AB668F3-6D58-4030-9967-0E5358B1B78B - Microsoft Intune MDM Policy Settings - Account, Bitlocker, Connectivity, Data Protection, Defender, Device Lock, Experience, Network Isolation, Security, System, update and WiFi

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\Providers\C8DC8AF6-2A7D-4195-BA77-0A4DAC2C05A4 - Microsoft Intune/SCCM MDM policy settings - Browser, Camera, Connectivity, Device Lock, Security, Systems and Wifi

System > Power Management > Button Settings
Select the Start menu Power button action (on battery)
Select the Start menu Power button action (plugged in)
Select the Start menu Power button action (plugged in)
Enabled – Select the Start menu Power button action (on battery).

Steps
System > Power Management > Button Settings
Select the Start menu Power button action (on battery)
Select the Start menu Power button action (plugged in)
Select the Start menu Power button action (plugged in)
Enabled – Select the Start menu Power button action (on battery).

How to Troubleshoot Windows 11 10 Intune MDM Issues – Table 1

How to Troubleshoot Windows 11 10 Intune MDM Issues - Fig.3 — How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.3

Troubleshoot Windows 10 with MDMDiagReport

These GUID IDs can be found in the MDMDiagReport.xml file, and this XML can be decoded into HTML file MDMDiagReport.html using the tool.

How to Troubleshoot Windows 11 10 Intune MDM Issues - Fig.4 — How to Troubleshoot Windows 11 10 Intune MDM Issues – Fig.4

[Related Posts – How to Start Troubleshooting Intune Issues]

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2016 Top 10 Posts about SCCM ConfigMgr Intune Windows 10

How to Manually Add Users to Intune Console Portal Azure AD

How to Change Intune MDM Authority Office 365 MDM Authority to SCCM or Intune

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune

Let’s discuss the Intune Starter Kit, a Helping Hand for IT pros who want to learn Intune. Loads of people requested a starter kit for Intune, as I have one for the SCCM 2012 starter kit, and the SCCM 2012 starter kit page was handy for the community (I think that is why people are requesting the Intune Starter Kit).

This post will mainly concentrate on Intune standalone (not Intune Hybrid and Office 365 Intune MDM). In most cases, there is no need/very minimal need for on-prem infrastructure if you go with Intune standalone and all the other cloud components like Azure Active Directory, Office 365, etc. I’ll keep adding new things to this page. This is just starting 😉

I started working with Intune in the latter part of 2012, and Microsoft Intune has evolved a lot over the years. In 2013, I started a post called “Microsoft Intune Wiki” (most of the links are outdated, but it’s worth going through if you want to see how Intune was).

We already have a Facebook group for Intune Professionals. If you would like to join the Facebook community of Intune Professionals, click here

What is Microsoft Intune? – Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune

Intune is Microsoft’s enterprise mobility management (EMM) solution. The EMM provider helps manage mobile devices, network settings, and other mobile services and settings. Microsoft Intune combines Device, Application, Information Protection, Endpoint Protection (antivirus software), and Security/Configuration policy management solution (SaaS) facilitated by Microsoft in the Cloud.

Additionally, Intune has features where admins can create a “Conditional Access” policy to get access to company resources. Only Intune will provide access to company or corporate resources (corporate mail, SharePoint, etc.) if the devices meet those conditions.

Previously, I mentioned Microsoft Intune as a lighter version of SCCM or ConfigMgr in the cloud. However, I don’t want to make it so simple this time. Intune architecture is entirely cloud-based and agile. To get a more detailed idea about Intune (Yes, this video is old and outdated in some parts as Intune evolved along with Microsoft’s Enterprise Mobility and Security (EMS).

Read more – What is Microsoft Intune?

Management Options using Intune?

I’m going to explain this in a slightly different way. Let me know if this is confusing. We can manage devices with an Intune client agent and arguably without one. For example, Intune company portal application(s) in different app stores like Google Play and Apple Store are Intune client agents.

So, when you install the Intune company portal onto your Android or iOS devices, you are doing agent-based management. Also, the Microsoft Intune client MSI can be downloaded once you have a valid Intune subscription. You can download and install it on Windows machines that you want to manage.

I have an old post (published in Dec 2012) here to help you understand the basics of Intune MSI agent installation. Once you install the Intune MSI agent on Windows machines, Intune will “fully manage” those machines.

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune - Fig.1 — Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.1

So, what is arguably agent-less Intune management? Within Windows 10, we have a “build—Native” MDM agent as part of the operating system. We can enrol Windows 10 devices in Intune using the “in build—Native” MDM agent. In this scenario, we must use the Intune company portal to install applications like a shopping cart.

So, the Intune company portal does not act as an Intune agent in native MDM enrolment scenarios. Native MDM-managed devices are arguably NOT fully managed devices (at this point). I’m sure this will change sooner or later. The Windows 10 in-built MDM agent can enrol your Windows 10 devices in any other MDM management software, such as VMware Airwatch, Mobileiron, etc.

Enrolled via the Intune company portal.
Enrolled via Installation of Intune MSI client.
Enrolled via Windows 10 1607 and above in build Azure AD join and MDM enrolment.
MAM without MDM enrolment.

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune - Fig.2 — Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.2

How Do you Get an Intune Account and Start Working/Testing with Intune?

Download the Microsoft EMS step-by-step guide from here. This guide will help you get a free trial version of Office 365, Azure AD, and Intune subscription. If you already have an Azure AD (Azure AD premium) subscription, things are straightforward, as I posted in the blog here.

Suppose you don’t have an Azure AD subscription. It is better to start with an Enterprise Mobility Suite (EMS) trial account, an Azure Free Trial Account (an Azure trial account is already created as an EMS trial account), and an Office 365 free trial subscription. Creating a NEW outlook.com account and getting ready with credit card details to activate the Azure trial subscription is better for getting these trail accounts.

Getting a trial version of Azure AD, Office 365, and Intune is very straightforward if you have never done this same process with your credit card and mobile number. Azure AD and Office 365 are prerequisites for Intune if you want to test all its features.

Note: Intune can also be signed up separately from here. If you want to test only Intune now, this is the way to go.

How to Start using Microsoft Intune Console

Once you have completed the subscription steps, you can log in to the Microsoft Intune (http://manage.microsoft.com/) portal (Silverlight is necessary for the Intune console to work). Internet Explorer with the Silverlight plugin is the best internet browser for the Intune console.

However, the Intune console will work on any internet browser that can add Silverlight as a plugin. It might even work without the Silverlight plugin, and I would love to see this soon.

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune - Fig.3 — Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.3

How Do you Select the MDM Authority from the Intune Console?

MDM authority and management options are significant to me. Please note that you won’t be able to change it once you set MDM (Mobile Device Management) authority to Intune in the following place at the Intune console.

To change Intune MDM authority, you must raise a ticket with CSS or a service request via the Intune/Office 365 portal. So be very careful when you click on any links on the following page at the Intune console.

What Types of Management Authority Do We have for Intune?
Microsoft Intune
Configuration Manager (SCCM)
Office 365 (lightweight Intune)

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Table 1

Quick question: Do I need to re-enrol devices if the MDM authority is changed from o365 MDM to Intune MDM? It works without re-enrolment of devices; it is just a compliance check, and everything looks okay on the device. I heard it’s supported, as both use Intune for MDM.

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune - Fig.4 — Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.4

How to Start Managing Windows/iOS /Android Devices with Intune?

Managing Windows devices is very straightforward. Yes, Windows 10 management is very straightforward; earlier, we needed side loading and key SEP certificates to manage/deploy apps for Windows and Windows Phone devices.

Most of these certificates and sideloading essential requirements have been removed for most scenarios. Managing Android devices is also very straightforward. It takes 10 minutes to sync your Windows Store for Business and Microsoft Intune. More details are provided in the post “Integrate Windows Store for Business” h e re.

If you want to install store apps without using a Microsoft account, read the blog post “How to Add Apps to Business Store and Install Intune Company Portal without Using MS Account” here.

However, iOS\MAC OS device management has certificate requirements, and we need to go to the Apple portal, upload your cert for the tenant, and get the certificate for your Intune tenant.

The process for SCCM CB is explained in the following video, but the process is similar for Intune. More details here Microsoft document specifically for Intune.

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Video 1

How Do I Deploy MSI Applications to Windows PCs using Intune?

Like SCCM, Intune can also deploy different applications to other devices. The types of applications that Intune supports now are EXE, MSI (Windows Installer and Windows Installer through MDM), APK, IPA, XAP, and APPX—APPXBUNDLE for Windows app package and Windows Phone app package. We can make software or applications available to devices via three methods.

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune - Fig.5 — Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.5

1. Software Installer – select the type of software you want to install
2. External Link – this can be used for deploying the applications in the Google Store via deep linking
3. Managed iOS apps from Apps Store – this can be used to deploy the apps in the Apple Store via the deep linking method

The following post, “How to Deploy Applications and MAM Policies to Mobile Devices Using Intune Part 1,” will help you understand the application deployment process using Intune.

Creating policies in Intune is another crucial step in configuring and managing devices through Intune. The following is the list of policies you can create and deploy via Intune.

Configuration Policies
Compliance Policies
Dynamics CRM Online Conditional Access Policy
Exchange Online Conditional Access Policy
Exchange On-premises Conditional Access Policy
SharePoint Online Conditional Access Policy
Skype for Business Online Conditional Access Policy
MAM Application Policy
MAM Browser Policy

What is the difference between the Intune Configuration and Intune Compliance Policy? You can see similar settings in compliance and configuration policies in some cases. So, what is the exact difference? Compliance policy works with conditional access policies; however, configuration policies are independent of conditional access. Compliance policies can deploy ONLY to USERS, whereas Configuration policies can be deployed to Devices and Users.

The Following Video will Explain How to Create and Deploy Intune Compliance Policies from the Console.

Compliance policy won’t force the device to change its configuration; rather, it will wait until the device enters the compliance stage to provide access to company resources like mail/SharePoint (in case a Conditional access policy is set). The configuration policy forces the device or user to change the configuration setting mentioned in the policy (which is arguably not true in all scenarios).

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Video 2

What are MAM (Mobile Application Management) Policies?

Mobile Application Management policies are application-specific policies you can set up via Intune. What is the difference between configuration, Compliance policies, and MAM policies? Configuration and Compliance policies are for the entire device. It applies to everything on the device. MAM policies will be used only for the application with which it’s associated.

The following post, “How to Deploy Applications and MAM Policies to Mobile Devices Using Intune,” will guide you through deploying MAM policies to iOS or Android devices.

Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune - Fig.6 — Intune Starter Kit a Helping Hand for the ITPros who wanted to Learn Intune – Fig.6

What is MAM without MDM enrolment (MAM WE – MAM Less MDM)?

This is another policy type in Intune. What is the difference between MAM with MDM enrolment and MAM without MDM enrolment? These are Mobile Application Management policies without enrolling in Intune. They help secure corporate data using BYOD/personal devices to access corporate mail, SharePoint, etc.

Why is the Intune option visible in the Azure portal (https://portal.azure.com/)? This is good news for SCCM/Intune admins. We are getting new features in Intune. This time, it’s Intune MAM (Mobile Application Management) without MDM enrolment.

For complete mobile device management, we must use the original Intune portal (https://manage.microsoft.com). Forums and other communities regularly asked whether Intune could coexist with MDM products like Airwatch or Mobile Iron.

How Do You Manually Add Users to the Intune Console?

How do you add users to the Intune console and provide permissions to users in the Intune console? We don’t have to do this when Intune Silverlight console is migrated to the Azure portal??

Before you try to provide service administrator access (limited roles available in Intune Silverlight console Full Access, Read-Only access, or Helpdesk—Group Node access) to users in Intune, you should make sure the administrator or server administrator user is already available in the Intune administrator console. More info here.

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Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr

Are You Having an Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr?

Are you having issues with Windows Information Protection (WIP, previously known as “Enterprise Data Protection – EDP” policies configured through the SCCM ConfigMgr CB 1606 production version?

If so, I was one of you. I’m talking about the issue I faced while deploying the WIP policy via the Windows 10 MDM channel. I will try to explain the problem which I had with WIP CI (for the specific scenario which I tested):-

When you open WIP CI, try to check whether everything is okay or not and exit out of CI with/without making any changes. Some values in CI XML will automatically change, breaking the entire CI.

Windows Information Protection WIP – Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr

I’ve embedded a video below explaining this bug/issue. If you are new to WIP/EDP and want to know how to create, deploy, and test WIP with Windows 10, look at my previous post and video here.

The good news is that Microsoft’s new rollup update (KB3186654) most probably fixed this issue. I have done extensive testing with Windows Information Protection (WIP) policies/CIs after installing the new rollup on the SCCM CB 1606 server, and the results are very promising.

Name	Type
New Windows 10 WIP	General

Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr – Table 1

Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr - Fig.1 — Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr – Fig.1

How to Create – Deploy WIP EDP Using SCCM CB 1606 and End-user experience of WIP

I tried creating new WIP CIs, editing the existing WIP CIs, etc. All the scenarios I tested worked well for me. I tested this with Windows 10 1607 build numbers 14393.00 and 14393.82 (via MDM channel). Are You Having an Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr Endpoint Protection?

Are You Having Issue with Windows 10 WIP EDP SCCM CB Configuration Manager ConfigMgr – Video 1

Sample of the correct WIP CI with correct ConstantValue

Let’s discuss the Sample of the correct WIP CI with the correct ConstantValue. The below section helps you show the sample of the correct WIP CI with the correct ConstantValue.

<Condition>                   <Expression>                     <Operator>NotEquals</Operator>                     <Operands>                       <SettingReference AuthoringScopeId="GLOBAL" LogicalName="EnterpriseDataProtection" DataType="String" SettingLogicalName="AllowedEXEHash" SettingSourceType="CIM" Method="Value" Changeable="false" />                       <ConstantValue Value="EB9D585A55FAEA4A913BBAB7101911F5BAEA7CA84A8D8AD6BBB7FB50363117F1" DataType="String" />                     </Operands>                   </Expression>                 </Condition>

Resources

Learn Microsoft Intune Related Posts Real World Experiences

Intune Device Management – HTMD Blog #2

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FIX Intune Company Portal App Login Issues with Windows 10/11

Intune Company Portal App Login Issues with Windows 11 or Windows 10 Devices? Have you tried to Repair or Reset Company Portal App to fix the issue? The Intune company portal application is not allowed to log in when it is installed on Windows 10 or Windows 11.

The issue explained in the post below could be due to either Azure AD authentication issues or proxy issues. It won’t let you log in with your username and password.

The Company Portal app will get redirected to the login page repeatedly. Have you tried to log in to the Intune company portal from a Windows device, and can you reproduce this issue?

Fix Company Portal App Login Error Occurred AAD Auth Proxy Issues. This post also explains the Tenant Restriction Policy and company portal issues.

Intune Company Portal App Repair Options

Whenever you have an issue with the Intune Company Portal app, it’s better to Reset, Repair, or Reinstall it before trying to do further troubleshooting. Otherwise, this could be another issue if you see the same problems with a more significant number of Windows 11 devices.

Intune Company Portal App Repair options are easy to use, unlike other Win32 or MSI applications. Since the Intune Company portal is a Microsoft Store Application, it has all the Reset, Repair, and Reinstall options.

To fix Intune Company Portal App Repair Reset Options, you need to follow the steps explained below.

Navigate to the Apps & Features option by right-clicking on the Start button from Windows 11.
Use the search function to find the Company Portal application.
Click on the three (3) vertical dots menu.

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.1 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.1

To repair the Company Portal Application on a Windows 11 device, select Advanced options, as shown in the screenshot below.

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.2 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.2

The first step I always recommend is to TERMINATE the company portal app by clicking on the TERMINATE button from Apps -> Apps & Features -> Company Portal Advanced Options.

Intune Company Portal App Repair

Let’s check the next option, the Intune Company Portal app repair option. If this app isn’t working correctly, you can try to repair it. The Company Portal app’s data will not be affected.

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.3 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.3

Company Portal App Repair Reset and Uninstall

Let’s check the following options to see if the Terminate and Repair options for the Company portal don’t work well. Company Portal App Repair, Reset, and Uninstall are the other options available on Windows 11 devices.

Company Portal REPAIR helps to fix the issue if the app is still not working as expected. The RESET will remove all the app-related data from the Windows 11 PC and give the Company Portal a fresh start.

The UNINSTALL button is the last resource for fixing the Company Portal Application on Windows 11 PC. After uninstalling the app, you can reinstall it from the Microsoft Store.

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.4 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.4

Well, this is a weird issue, so stay with me! Let’s learn how to Fix the Company Portal App Login Error that Occurred. This issue is only for the Intune Company portal application. There was no issue accessing the company portal Website. This issue is only applicable to Windows 10/11 devices.

I have a couple of other posts that might be interesting for you. Learn how to install a company portal application on Windows 10 devices. Intune Company Portal Setup for Personal Windows 10/11 Device Intune Enrollment Options.

Windows 10 devices started getting error messages when users tried to launch the Company portal app. The error details are given below.

Login error occurred – An error occurred while attempting to log in to Company Portal Login Error.

You get two options:

Share Details
Close

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.5 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.5

Send Company Portal App for Windows 10 Logs

You can try to click on Share details to get the Company portal app log for Windows 10 or 11 devices. The message shows “Sending the Logs to Microsoft.“

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.6 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.6

Now you can share the details with Microsoft using the Onenote file. Requesting help with the company portal app for Windows 10 or Windows 11.

NOTE! – You can send the company portal app logs for Windows 10 using the following method as well:

Open the Company Portal app.
Select Help & support > Get help.

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.7 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.7

Details of Company Portal App Log

Describe the problem you’re experiencing. The Company Portal has collected your logs (Diagnostics ID: 2WWEWN) and sent them to Microsoft to help troubleshoot. Your description will help us understand what happened and how to fix the problem. After you’ve described the situation, send this email to your company support for more help.

Now, let’s enter the real troubleshooting scenario of the Company Portal app for Windows 10 devices.

First, I couldn’t find much information from the Microsoft logs mentioned in the above section.
I started looking at event logs to get more details.
Navigate to Microsoft-Windows-AAD/Operational (Azure AD authentication-related errors).
The following event ID 1098 shows an error that started when I tried to launch the company portal app.

Error: 0xCAA5001C Token broker operation failed. Log: 0xcaa10083 Exception in WinRT wrapper. Log: 0xcaa1007b Acquire token failed. Log: 0xcaa9004b Exception during nonce request.

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.8 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.8

Event Log Details

The following are the company portal login issues with Windows 11/10 devices. As you can see in the paragraphs below, these logs are taken from event logs.

Error: 0xCAA5001C Token broker operation failed.

Log Name: Microsoft-Windows-AAD/Operational
Source: Microsoft-Windows-AAD
Date: 15/07/2020 16:00:58
Event ID: 1098
Task Category: AadTokenBrokerPlugin Operation
Level: Error
Keywords: Operational,Error
User:
Computer:
Description:
Error: 0xCAA5001C Token broker operation failed.
Operation name: GetTokenSilently, Error: -894947614 (0xcaa82ee2), Description: The request has timed out.
Logged at webaccountprocessor.cpp, line: 593, method: AAD::Core::WebAccountProcessor::ReportOperationError.

Error: 0xCAA82EE2 The request has timed out.

Log Name: Microsoft-Windows-AAD/Operational
Source: Microsoft-Windows-AAD
Date: 15/07/2020 16:00:58
Event ID: 1098
Task Category: AadTokenBrokerPlugin Operation
Level: Error
Keywords: Operational,Error
User:
Computer:
Description:
Error: 0xCAA82EE2 The request has timed out.
Exception of type 'class HttpException' at xmlhttpwebrequest.cpp, line: 163, method: XMLHTTPWebRequest::ReceiveResponse.
Log: 0xcaa10083 Exception in WinRT wrapper.
Logged at authorizationclient.cpp, line: 233, method: ADALRT::AuthorizationClient::AcquireToken.
Request: authority: https://login.microsoftonline.com/common, client: 8ba1a5c7-f19a-5de9-a1f1-7178c8d51343, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113

Log: 0xcaa1007b Acquire token failed.

Log Name: Microsoft-Windows-AAD/Operational
Source: Microsoft-Windows-AAD
Date: 15/07/2020 16:00:58
Event ID: 1098
Task Category: AadTokenBrokerPlugin Operation
Level: Error
Keywords: Operational,Error
User:
Computer:
Description:
Error: 0xCAA82EE2 The request has timed out.
Exception of type 'class HttpException' at xmlhttpwebrequest.cpp, line: 163, method: XMLHTTPWebRequest::ReceiveResponse.
Log: 0xcaa1007b Acquire token failed.
Logged at aggregatedtokenrequest.cpp, line: 70, method: AggregatedTokenRequest::AcquireToken.
Request: authority: https://login.microsoftonline.com/common, client: 8ba1a5c7-f19a-5de9-a1f1-7178c8d51343, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113, resource: 00000002-0000-0000-c000-000000000000, correlation ID (request): 9d18dbac-d522-4d6e-8d14-c3e7610ec34c

0xcaa9004b Exception during nonce request

Log Name: Microsoft-Windows-AAD/Operational
Source: Microsoft-Windows-AAD
Date: 16/07/2020 10:11:06
Event ID: 1098
Task Category: AadTokenBrokerPlugin Operation
Level: Error
Keywords: Operational,Error
User:
Computer:
Description:
Error: 0xCAA82EE2 The request has timed out.
Exception of type 'class HttpException' at xmlhttpwebrequest.cpp, line: 163, method: XMLHTTPWebRequest::ReceiveResponse.
Log: 0xcaa9004b Exception during nonce request.
Request: authority: https://login.microsoftonline.com/common, client: 8ba1a5c7-f19a-5de9-a1f1-7178c8d51343, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113, resource: 00000002-0000-0000-c000-000000000000, correlation ID (request): 9d18dbac-d522-4d6e-8d14-c3e7610ec34c

A proxy server tenant restriction was implemented using the following: Use tenant restrictions to manage access to SaaS cloud applications. For more details, see https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/tenant-restrictions.

The company portal app for Windows 10 or Windows 11 requires authentication to Azure AD through https://login.microsoftonline.com. These URLs are available in the above event logs. Tenant restrictions require TLS inspection only on traffic to Azure AD, not to the Office 365 cloud services.

It seems the TLS inspection for the following URL caused the issue. At least one of the following URLs is required:

https://enterpriseregistration.windows.net
https://login.microsoftonline.com
https://device.login.microsoftonline.com
https://autologon.microsoftazuread-sso.com (If you use or plan to use seamless SSO)

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.9 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.9

After 3 login attempts, the company portal application will show you the following error: “Login error occurred – an error occurred while attempting to login“. You may also get the following details in the error log.

Have you ever seen this? The following scenarios show this issue in different Intune/AAD tenants. The table below helps you show more details.

The Issue in Different Intune/AAD Tenants
Windows 10 AAD Joined
Windows 10 MDM enrolled (Work account)
Windows 10 OOBE

FIX Intune Company Portal App Login Issues with Windows 10/11 – Table 1

I don’t have any solution for this issue yet. If you can reproduce this issue then please do comment on this post. When I remove add Work or School account from Settings – Accounts – Access work or school, then I’m able to login to the Intune company portal.

However, it will (obviously) say, “You need to add your device before you can install apps.” If you select “Don’t add this device,” the Intune company portal will proceed to the next page, which will show you the “my devices” list, etc., with a note, “It looks like you need to add this device so that you can install apps.”

FIX Intune Company Portal App Login Issues with Windows 10/11 - Fig.10 — FIX Intune Company Portal App Login Issues with Windows 10/11 – Fig.10

Log File Details – Intune Company Portal:-

Intune Company Portal Login Issues with Windows 10 Anniversary Update.

Microsoft.Management.Services.SelfServicePortal.CommonViewModels.ServiceLoginPageViewModel.<AuthenticateWithExceptionHandlingAsync>d__36.MoveNext()
2016-09-03T06:03:13.4876367Z WARN Event       None                   400 f67a7f1d-54e3-41e0-a838-e39ec3385ba3 3-0-0 Displaying error dialog
 Title: Login error occurred
 Message:An error occurred while attempting to login.
 Exception: Microsoft.Management.Services.SelfServicePortal.Common.Portable.Authentication.IntuneAuthenticationException: Failed to authenticate with AAD
    at Microsoft.Management.Services.SelfServicePortal.Extensions.AzureAD.Common.Authentication.AuthenticationResultHelper.ThrowIfAuthenticationStatusIsNotSuccess(AuthenticationStatus authenticationStatus)
    at Microsoft.Management.Services.SelfServicePortal.Extensions.AzureAD.Common.Authentication.AzureADAuthenticationService.<AuthenticateAsync>d__0.MoveNext()

Resolution – Proxy Issue

The client app (in this case, Company Portal) should support tenant restrictions. I overlooked this point while writing this post. Microsoft docs already document that client software must request tokens directly from Azure AD so that the proxy infrastructure can intercept traffic.

NOTE! – The company portal (website) works well with tenant restrictions.

The proxy servers removed the OMT feature for TLS inspection for AAD authentication communication, which fixed the Company Portal.

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Author

Anoop C Nair is Microsoft MVP! He is a Device Management Admin with more than 20 years of experience (calculation done in 2021) in IT. He is a Blogger, Speaker, and Local User Group HTMD Community leader. His primary focus is Device Management technologies like SCCM 2012, Current Branch, and Intune. He writes about ConfigMgr, Windows 11, Windows 10, Azure AD, Microsoft Intune, Windows 365, AVD, etc.

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Problem Statement – Fix Company Portal App Login Error

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Event Log Details